People Assistant

2 months ago

Hatfield, United Kingdom Ocado Retail Ltd Full time
Vacancy NamePeople AssistantVacancy NoVN705Job TypePermanentLocationHatfieldJob Details

People Assistant

Contract type: Permanent

Location: Hatfield

Working hours per week: 40 hours

Level: Entry level

Application closing date: 18th October 2024



About us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivaled service, and reassuringly good value.

We’re Ocado Retail , a market-leading, joint venture between Ocado Group and M&S and the world’s largest dedicated online supermarket . Not only is Ocado.com the only place to shop a full range of M&S food online, but it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind , our same-day grocery delivery service.

About the team and the role

At Ocado Retail, our People are always at the forefront of everything we do. The People Assistant will provide comprehensive administration and generalist support for a range of daily operational activities across the whole People Team, including Reward and L&D as well as support in both locations, Apollo and Sunderland.

The People Assistant is a pivotal role in the team and is regarded as the hub of information, ensuring we are providing brilliant basics while always considering colleague experience and continuous improvement to support in the delivery of our People Strategy.

What you’ll do

People Team Inbox and Support - The People Assistant will own our People Team inbox responding and resolving first-line employee and line manager queries and / or requests. This also includes responding to queries on our people related Slack channels. Topics this may cover are references, report requests, policy and discount queries as well as any benefit and L&D queries to support the wider team. You may also be required to support employee relations casework, taking notes or supporting on low level advisory queries. People Administration - Produce all People related paperwork including contract and T&C changes, ensuring they are legally compliant, support our ORL tone of voice and are then communicated to all relevant stakeholders considering colleague experience. The People Assistant would then also be responsible for ensuring all colleague changes and updates are processed accurately on our people system, in a timely manner to meet payroll deadlines and with the relevant departments e.g., Payroll. People Process and Systems - Responsible for the maintenance of electronic employee files and People Systems, ensuring information is processed accurately and in a timely manner, as well as organised logically and stored and deleted in line with GDPR legislation. The People Assistant would also be responsible for developing, maintaining and supporting a variety of reports across all People Systems. Support for People Team - Provide administrative support for the wider people team, including Reward, Benefits and L&D. Payroll Support - Collaborate regularly with our payroll and finance team to ensure accurate reporting to support accurate payroll processing, updating with any changes e.g., starters, leavers, changes, considering both sites as well as colleague experience and best practice. People Projects and Development - Contribute to project(s) and day-to-day activity that support positive behavioural, business or organisational change across the whole People Team.

Who you are

You thrive in a fast-paced, dynamic environment, be highly organised and be able to multitask to create clear and realistic plans, flexing these when needed. You will be able work collaboratively across the different functions within the People team and the wider organisation. You’ll have excellent attention to detail skills, with an eye for detail to be able to provide accurate and high quality work. Competent and confident working on internal systems, spreadsheets and powerpoint presentations. Excellent communication skills, both written and verbal.

At Ocado Retail we’re passionate about building careers and skills by giving people access to new and diverse opportunities. If you don’t tick all the boxes above but have a curious mindset, a passion for learning and HR and adaptable skills to bring to the role, we still want to hear from you

What’s in it for you

By joining Ocado Retail you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail.

If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:

Health & Wellbeing: Private medical insurance with the option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.

Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme and free shuttle bus from Hatfield station to the office.

Never miss the moments that matter: Blended/Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy an extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.

Our Hiring Process

Lucky for us, we get loads of great applications and we really appreciate that so many people put the time and effort in to apply. To recognise that, we treat all applications respectfully and fairly. So, if yours stands out, you’ll follow our standard hiring process - one of our Talent Partners will talk you through this in an initial call.

Everyone’s welcome

We’re an equal opportunities employer. That means that we make sure all potential colleagues are treated fairly and equally. If you require reasonable adjustments during the recruitment process, please let us know on the application form.

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