ESAC Patient Pathway Coordinator

5 months ago

Bath, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time

Job summary

The post holder will be required to provide a comprehensive administration service to support the reception booking team, consultants and clinicians in the General Surgery Department but primarily within the ESAC team (Emergency Surgical Ambulatory Care). You will work in association with the clerical teams to provide a central point of communication for patients and staff.

Main duties of the job

Provide a complete medical administrative service including RTT, patient correspondence and editing and formatting letters. To provide a first point of contact, answering all telephone enquiries, taking and relaying messages in a polite and helpful manner, and using own judgement to establish the priority of issues and taking action as appropriate. To book ESAC clinic appointments as detailed by the Nurse Practitioners and upload any documents as necessary. To deal with incoming correspondence, using initiative as appropriate to expedite issues and administer patient appointments when necessary. Administration of the referral to treatment patient pathway (RTT) including checking patient outcomes are recorded accurately on CernerMillennium and ensuring incorrect coding is rectified. Reviewing letters, outcome forms and other documentation to confirm RTT clock start and stop dates when require.

About us

At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are proud to be in the top 20 best hospitals to work for in the country.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.

Job description

Job responsibilities

Please find attached to the vacancy a detailed person specification and job description for further information about this role.

Person Specification

Education

Essential

Educated to GCSE, O' Level or CSE Equivalent

Desirable

Typing qualification or experience

Knowledge

Essential

Demonstrable experience and knowledge of office and administrative processes

Desirable

An understanding of RTT

Specific Skills

Essential

Highly effective administrative and organisational skills To produce work of a high standard with attention to detail

  • Esac Patient Pathway Coordinator

    5 months ago

    Bath, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time

    The post holder will be required to provide a comprehensive administration service to support the reception booking team, consultants and clinicians in the General Surgery Department but primarily within the ESAC team (Emergency Surgical Ambulatory Care). You will work in association with the clerical teams to provide a central point of communication for...

  • ESAC Patient Pathway Coordinator

    2 months ago

    Bath, Bath and North East Somerset, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time

    Job Title: Administration SupportAbout the RoleThe Administration Support role is a key position within our General Surgery Department, specifically within the ESAC team (Emergency Surgical Ambulatory Care). As a member of our team, you will provide a comprehensive administration service to support the reception booking team, consultants, and clinicians.Main...

  • ESAC Patient Pathway Coordinator

    2 months ago

    Bath, Bath and North East Somerset, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time

    Job Title: Administration SupportAbout the RoleThe Administration Support role is a key position within our General Surgery Department, specifically within the ESAC team (Emergency Surgical Ambulatory Care). As a member of our team, you will provide a comprehensive administration service to support the reception booking team, consultants, and clinicians.Main...

  • Administrative Coordinator

    2 weeks ago

    Bath, Bath and North East Somerset, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time

    Job SummaryThe Royal United Hospitals Bath NHS Foundation Trust is seeking a highly organized and detail-oriented Administrative Coordinator to join their team. As an Administrative Coordinator, you will provide comprehensive administrative support to the General Surgery Department, with a focus on the Emergency Surgical Ambulatory Care (ESAC) team.Main...

  • Administrative Coordinator

    2 weeks ago

    Bath, Bath and North East Somerset, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time

    Job SummaryThe Royal United Hospitals Bath NHS Foundation Trust is seeking a highly organized and detail-oriented Administrative Coordinator to join their team. As an Administrative Coordinator, you will provide comprehensive administrative support to the General Surgery Department, with a focus on the Emergency Surgical Ambulatory Care (ESAC) team.Main...

  • Administrative Coordinator

    2 weeks ago

    Bath, Bath and North East Somerset, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time

    Job SummaryThe Royal United Hospitals Bath NHS Foundation Trust is seeking a highly organized and detail-oriented Administrative Coordinator to provide comprehensive administrative support to the ESAC team. The successful candidate will be responsible for providing a complete medical administrative service, including RTT, patient correspondence, and editing...

  • Administrative Coordinator

    2 months ago

    Bath, Bath and North East Somerset, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time

    About the RoleThe Royal United Hospitals Bath NHS Foundation Trust is seeking a highly skilled and organized Administrative Coordinator to join our team. As an Administrative Coordinator, you will provide comprehensive administrative support to the General Surgery Department, with a focus on the Emergency Surgical Ambulatory Care (ESAC) team.Key...

  • Administrative Coordinator

    2 months ago

    Bath, Bath and North East Somerset, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time

    About the RoleThe Royal United Hospitals Bath NHS Foundation Trust is seeking a highly skilled and organized Administrative Coordinator to join our team. As an Administrative Coordinator, you will provide comprehensive administrative support to the General Surgery Department, with a focus on the Emergency Surgical Ambulatory Care (ESAC) team.Key...

  • Administrative Coordinator

    4 weeks ago

    Bath, Bath and North East Somerset, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time

    Job SummaryThe Royal United Hospitals Bath NHS Foundation Trust is seeking a highly organized and detail-oriented Administrative Coordinator to join their team. As an Administrative Coordinator, you will provide comprehensive administrative support to the General Surgery Department, with a focus on the Emergency Surgical Ambulatory Care (ESAC) team.Main...

  • Administrative Coordinator

    4 weeks ago

    Bath, Bath and North East Somerset, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time

    Job SummaryThe Royal United Hospitals Bath NHS Foundation Trust is seeking a highly organized and detail-oriented Administrative Coordinator to join their team. As an Administrative Coordinator, you will provide comprehensive administrative support to the General Surgery Department, with a focus on the Emergency Surgical Ambulatory Care (ESAC) team.Main...

  • Administrative Coordinator

    1 month ago

    Bath, Bath and North East Somerset, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time

    About the RoleThe Royal United Hospitals Bath NHS Foundation Trust is seeking an experienced and skilled Administrative Coordinator to join our team in the General Surgery Department. As an Administrative Coordinator, you will provide a comprehensive administration service to support the reception booking team, consultants, and clinicians in the ESAC team...

  • Administrative Coordinator

    1 month ago

    Bath, Bath and North East Somerset, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time

    About the RoleThe Royal United Hospitals Bath NHS Foundation Trust is seeking an experienced and skilled Administrative Coordinator to join our team in the General Surgery Department. As an Administrative Coordinator, you will provide a comprehensive administration service to support the reception booking team, consultants, and clinicians in the ESAC team...

  • Patient Pathway

    5 months ago

    Bath, United Kingdom Sulis Hospital Bath Full time

    We are seeking a Patient Pathway - Performance Coordinator to support the validation of our wait lists and cohort of patients in accordance with our hospital’s access policy. Additionally, this role will be pivotal in support our Data Quality throughout the hospital, with a focus on our Patient Administration System. The role of Patient Pathway -...

  • Clinical Healthcare Support Worker

    5 months ago

    Bath, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time

    A exciting opportunity to join our supportive and friendly team in the Emergency Surgical Ambulatory Care (ESAC) Clinic based on Surgical Admissions Unit at the Royal United Hospital in Bath. ESAC is an acute general surgical clinic that provides high quality patient care and reduces surgical hospital admissions. The clinic is consultant led and runs in the...

  • Patient Flow Lead

    5 months ago

    Bath, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time

    The post holder will take the lead role for the operational management of patient flow and safety through the hospital. You will work closely with Emergency Department colleagues, Trust Matrons and Ward staff to ensure the safe implementation of patient pathways to ensure Trust targets are met. The post holder will be responsible for the reduction in Length...

  • Patient Pathway Co-ordinator

    5 months ago

    Bath, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time

    The post holder will be required to provide a comprehensive administration service to support the reception booking team, consultants and clinicians. You will work together with the clerical teams to provide a central point of communication for patients and staff. - Able to work on own initiative. - To scan and upload clinical information as directed to...

  • Hospital Administrator

    5 months ago

    Bath, United Kingdom Sulis Hospital Bath Full time

    **Sulis Hospital Bath is looking for a highly motivated and passionate individual who can support the Administration Team in the day to day running of the Administration office** This position works closely to support the effective processing for our consultants to ensure that patients are booked for follow up appointments throughout their pathway in a...

  • Hospital Administrator Pt- Patient Administrator

    5 months ago

    Bath, United Kingdom Sulis Hospital Bath Full time

    **Sulis Hospital Bath is looking for a highly motivated and passionate individual who can support the Administration Team in the day to day running of the Administration office** This position works closely to support the effective processing for our consultants to ensure that patients are booked for follow up appointments throughout their pathway in a...

  • Discharge Coordinator

    4 months ago

    Bath, United Kingdom HCRG Care Group Full time

    Job Introduction Are you looking for an exciting new role as a Discharge Coordinator? HCRG Care Group are recruiting a Discharge Coordinator based in our Community Hospital at St Martins Hospital. Acting as a dedicated resource to support the timely facilitation of discharge from Community Hospitals into the community. You will develop relationships with...

  • Patient Services Coordinator

    7 days ago

    Bath, Bath and North East Somerset, United Kingdom Ariel Healthcare Full time

    About the RoleAriel Healthcare is seeking a highly organized and communicative Patient Services Advisor to join our dynamic team. As a key member of our Patient Services Team, you will play a vital role in ensuring the smooth and effective running of our reception and administrative functions.Main ResponsibilitiesAssist patients with obtaining appointments...