Performance Coordinator

7 months ago

Bath, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time

This role is a great opportunity for someone looking to enter the NHS or with previous experience in administrative roles in the NHS.

We have a fantastic, passionate team that you will be working alongside and supporting in administratively validating patients care, to ensure that their care progresses along the correct pathway.

This role can be extremely flexible and we welcome any questions about the role, team or services. Please see contact details below.
- To regularly download and validate reports on the division’s referral to treatment performance provided by information management, or via the patient pathway management system.
- To assist in the completion of data validation tasks on a monthly basis.
- To regularly check and clear up uncashed outpatient appointments.
- To regularly check and clear up admission dates in the past.
- To regularly check the care of patients whose waiting times have exceeded targets to verify that information has been recorded correctly and to facilitate further care where needed.
- To check care pathways where information has been recorded as missing and obtain the required information.
- To assist staff in the department in the use of clinical systems (Millennium) to prevent data quality issues arising.
- To assist with other data quality and validation issues facing the department, as required.
- To ensure that patient confidentiality is maintained at all times.
- To assist in the training of new members of staff in the department, as required.
- To work flexibly according to the needs of the service, including cover for colleagues during periods of leave.
- To ensure performance policies are implemented within own work area and to contribute to suggested changes as required.
- To ensure compliance with a range of Trust policies, including Health & Safety, Infection Control, Confidentiality, Data Protection, Sickness Absence and Risk Assessment.

At the RUH we’re proud to put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We’ve even got a pool

We are committed to supporting you and hope you want to join our team. In the meantime, find out more aboutliving and working the beautiful historic city of Bath, learn about ourextensive package of staff benefits, and read about how we’re providing healthcare fit for the future withthe landmark Dyson Cancer Centreand ourpassion for research.

This is an administrative role, with a focus on making sure that patient pathways are input correctly on the patient record systems, ensuring that where errors are identified, this communicated effectively with the appropriate teams or departments, so that learning can be embedded.

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