Administrative Support Coordinator

1 day ago


Bath, Bath and North East Somerset, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time

About the Role

We are seeking a highly organized and efficient Administrative Support Coordinator to join our Pain Services team at Royal United Hospitals Bath NHS Foundation Trust. In this role, you will provide administrative support to the Pain Specialty, including responding to enquiries, processing referrals, and maintaining accurate records.

Key Responsibilities

  • Provide administrative support to the Pain Specialty, including responding to telephone and email enquiries, processing referrals, booking outpatient appointments, and registering patients on the Millennium system.
  • Maintain accurate records to track patient pathways within the 18 week breach period.
  • Order items via UNIT 4 purchasing system, including stationery, equipment, courses, travel, accommodation, and invoicing for private patients.
  • Attend and participate in meetings across the Specialty, taking minutes as directed by the Line Manager.

Requirements

  • A high standard of English.
  • At least 1 year of customer service or administration experience.
  • Organisation and time management skills.
  • Experience with Word, Excel, and clinical administrative systems.

What We Offer

As an employee of Royal United Hospitals Bath NHS Foundation Trust, you can expect a competitive salary, plus additional benefits, including a comprehensive pension scheme and access to ongoing training and development opportunities. With a generous salary range of £23,000 - £28,000 per annum, depending on experience, we offer a supportive working environment and the opportunity to work with a talented team of professionals who share your passion for delivering excellent patient care.

Company Overview

Royal United Hospitals Bath NHS Foundation Trust is one of the largest acute hospitals in the country, providing a wide range of services to over 500,000 people across Bath, North East Somerset, and surrounding areas. Our hospital offers a friendly and supportive working environment, with a strong focus on staff wellbeing and career development. With a commitment to putting patients at the heart of everything we do, we strive to deliver exceptional care that meets the needs of our local community.



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