Oxford Store Crew

4 months ago

Oxford, United Kingdom FatFace Full time
Job: Store Crew  Location: Oxford Job Type: Permanent, Part-time (8 hours- Sunday & Thursdays) Who are we? For over 30 years, we¿ve travelled, we¿ve laughed, we¿ve grown. We believe life is for living and more fun with those we love. Our purpose is to bring style and positivity to our customers lives through the clothes we make, the things we do and the values we have. We are Made for Life. Equality and inclusion isn¿t an aspiration but the standard.  We promote and drive equality within our workforce to ignite an inclusive foundation for us all to build from and truly connect with our customers, colleagues and communities alike. You play a key part in creating an environment free from prejudice, racism, sexism, harassment, bullying and any other form of marginalisation in our work places. Role Overview You put the customer at the heart of everything that you do, as the face of our business, greeting and serving our customers in a friendly, enthusiastic and professional manner. You are genuinely attentive and interested in our customers needs and will have the opportunity to learn all about our lovely products to ensure you can be as helpful as possible. Role Responsibilities To both greet and thank customers along with wishing them a fond farewell in a warm and friendly manner, ensuring they have had a memorable experience with us Provide exceptional service at all times utilising your knowledge to help our customers find the best products to suit them for in-store and multi-channel sales Efficient and attentive service at the tills ¿ processing sales, orders and refunds Processing deliveries and helping to get all of the replenishment and new stock onto the shop floor General housekeeping and tidying of the shop floor and back of house Keeping up to date with company activity and promotions Supporting floor moves, sale set ups and launches To abide by all FatFace policies and procedures Ensure GDPR procedures are adhered to at all times Competencies To deliver excellent customer service standards focussing on customer needs and satisfaction Passionate commitment and enthusiasm for the FatFace brand, exhibiting our brand vision and values through everything you do Align self to companies social and environmental mission and champion any actions that you can directly impact at all times Proactively provide a personal, genuine and authentic approach Acting with integrity, demonstrates a passion for, interest in and understanding of others Values and respects the team at all levels, getting on well with everyone around you Play an active and positive part in the team by embracing every opportunity to be a part of what¿s going on Ability to enhance relationships with appropriate use of humour and tailoring your approach for each individual interaction Proactively offer customer alternative ways to buy across our whole multichannel proposition Proactively deliver on all operational standards to maintain expected requirements across all core components including handling deliveries, VM, health and safety, general housekeeping and stock replenishment Experience Experience in a customer service environment is desirable but not essential Excellent interpersonal and communication skills Positive can-do attitude Ability to work productively in a high-pressure environment Confidence in taking the initiative and working under own direction at times Team player Great time management Benefits of working with us 25 days holiday plus bank holidays Generous monthly discount allowance Perkbox our online platform to use from day one (this includes amazing online discounts, home workouts, wellbeing content, popular brand discounts e.c.t) THRIVE ¿ Our learning management system- access from day one with 1000¿s of pieces of learning Dental Insurance (employee funded) Pension scheme EAP support around the clock- UNUM/Retail Trust/ Fashion Textiles Support Sick pay allowances Sabbatical leave in line with service Enhanced Family Friendly polices i.e. Maternity Leave Refer a friend scheme

  • Oxford Store Crew Member

    1 month ago

    Oxford, Oxfordshire, United Kingdom FatFace Full time

    Job Title: Oxford Store CrewWe are seeking a highly motivated and enthusiastic individual to join our team as a Store Crew member in our Oxford store. As a key member of our retail team, you will be responsible for delivering exceptional customer service, maintaining a high level of store standards, and contributing to the overall success of the store.Key...

  • Oxford Store Crew Member

    1 month ago

    Oxford, Oxfordshire, United Kingdom FatFace Full time

    Job Title: Oxford Store CrewWe are seeking a highly motivated and enthusiastic individual to join our team as a Store Crew member in our Oxford store. As a key member of our retail team, you will be responsible for delivering exceptional customer service, maintaining a high level of store standards, and contributing to the overall success of the store.Key...

  • Oxford Store Crew Member

    3 weeks ago

    Oxford, Oxfordshire, United Kingdom FatFace Full time

    Job Title: Oxford Store CrewWe are seeking a highly motivated and enthusiastic individual to join our team as a Store Crew member in our Oxford store. As a key member of our retail team, you will be responsible for delivering exceptional customer service, maintaining a high level of store standards, and contributing to the overall success of our store.Key...

  • Oxford Store Crew Member

    3 weeks ago

    Oxford, Oxfordshire, United Kingdom FatFace Full time

    Job Title: Oxford Store CrewWe are seeking a highly motivated and enthusiastic individual to join our team as a Store Crew member in our Oxford store. As a key member of our retail team, you will be responsible for delivering exceptional customer service, maintaining a high level of store standards, and contributing to the overall success of our store.Key...

  • Bartender at The Store Oxford

    1 month ago

    Oxford, Oxfordshire, United Kingdom The Store Oxford Full time

    About the RoleWe are seeking a skilled and passionate Bartender to join our team at The Store Oxford. As a Bartender, you will be responsible for providing exceptional customer service and creating memorable experiences for our guests.Key ResponsibilitiesPrepare and serve drinks to a high standardProvide excellent customer service and ensure a warm welcome...

  • Bartender at The Store Oxford

    1 month ago

    Oxford, Oxfordshire, United Kingdom The Store Oxford Full time

    About the RoleWe are seeking a skilled and passionate Bartender to join our team at The Store Oxford. As a Bartender, you will be responsible for providing exceptional customer service and creating memorable experiences for our guests.Key ResponsibilitiesPrepare and serve drinks to a high standardProvide excellent customer service and ensure a warm welcome...

  • Oxford Store Crew Member

    2 weeks ago

    Oxford, Oxfordshire, United Kingdom FatFace Full time

    Job Title: Store Crew MemberAbout the Role:We are seeking a highly motivated and enthusiastic Store Crew Member to join our team at FatFace in Oxford. As a Store Crew Member, you will be the face of our business, providing exceptional customer service and ensuring that our customers have a memorable experience with us.Key Responsibilities:* Greet and thank...

  • Assistant Manager

    1 month ago

    Oxford, Oxfordshire, United Kingdom Crew Clothing Full time

    About the RoleWe are seeking an experienced Assistant Manager to join our team at Crew Clothing in Summertown, Oxford. As an Assistant Manager, you will play a key role in driving sales, improving customer satisfaction, and maintaining exceptional visual merchandising standards.Key ResponsibilitiesAssist the Store Manager in achieving sales targets and...

  • Assistant Manager

    1 month ago

    Oxford, Oxfordshire, United Kingdom Crew Clothing Full time

    About the RoleWe are seeking an experienced Assistant Manager to join our team at Crew Clothing in Summertown, Oxford. As an Assistant Manager, you will play a key role in driving sales, improving customer satisfaction, and maintaining exceptional visual merchandising standards.Key ResponsibilitiesAssist the Store Manager in achieving sales targets and...

  • Spa Therapist

    1 week ago

    Oxford, Oxfordshire, United Kingdom The Store Oxford Full time

    About the Role:We're seeking a highly skilled and motivated Spa Therapist to join our team at The Store Oxford. In this role, you'll play a pivotal part in delivering exceptional guest experiences and driving revenue growth in the spa.As an ambassador for our wellness brand, you'll be responsible for providing outstanding customer service, ensuring...

  • Oxford Store Crew Member

    4 weeks ago

    Oxford, Oxfordshire, United Kingdom FatFace Full time

    Job Title: Oxford Store Crew Member Job Type: Permanent, Part-time (8 hours- Sunday & Thursdays) About Us: At FatFace, we believe life is for living and more fun with those we love. Our purpose is to bring style and positivity to our customers' lives through the clothes we make, the things we do, and the values we have. We promote and drive equality...

  • Oxford Store Crew Member

    4 weeks ago

    Oxford, Oxfordshire, United Kingdom FatFace Full time

    Job Title: Oxford Store Crew Member Job Type: Permanent, Part-time (8 hours- Sunday & Thursdays) About Us: At FatFace, we believe life is for living and more fun with those we love. Our purpose is to bring style and positivity to our customers' lives through the clothes we make, the things we do, and the values we have. We promote and drive equality...

  • Spa Therapist

    2 weeks ago

    Oxford, Oxfordshire, United Kingdom The Store Oxford Full time

    We are seeking a highly skilled and passionate Spa Therapist to join our team at The Store Oxford. As a Spa Therapist, you will play a pivotal role in delivering exceptional guest experiences and driving revenue growth in our luxurious spa.About the Role:The Spa Therapist will be responsible for providing high-quality treatments, including facials, massages,...

  • Oxford Luxury Hotel Guest Experience Director

    1 week ago

    Oxford, Oxfordshire, United Kingdom The Store Oxford Full time

    We are seeking an exceptional Guest Relations Manager to join our growing team at The Store, Oxford. This is an exciting opportunity to be part of a luxury boutique hotel that celebrates its rich history as a beloved department store in the heart of Oxford. Our 101-bedroom hotel offers a unique blend of luxury and boutique experiences, with a focus on...

  • Receptionist

    4 months ago

    Oxford, United Kingdom The Store Oxford Full time

    Coming in spring, The Store Hotel a new lifestyle luxury and boutique hotel set in the heart of Oxford. We sit in the building of the historic department store and Oxford institution, Boswells. Our 101-bedroom hotel will delight guests with a sense of curiosity and wonder, reflecting the rich heritage of the building’s former life. Our growing team is...

  • Receptionist

    5 months ago

    Oxford, United Kingdom The Store Oxford Full time

    Coming in spring, The Store Hotel a new lifestyle luxury and boutique hotel set in the heart of Oxford. We sit in the building of the historic department store and Oxford institution, Boswells. Our 101-bedroom hotel will delight guests with a sense of curiosity and wonder, reflecting the rich heritage of the building’s former life. Our growing team is...

  • Waiter

    5 months ago

    Oxford, United Kingdom The Store Oxford Full time

    Coming in spring, The Store Hotel a new luxury and boutique hotel set in the heart of Oxford. We sit in the building of the historic department store and Oxford institution, Boswells. Our 101-bedroom hotel will delight guests with a sense of curiosity and wonder, reflecting the rich heritage of the building’s former life. Our growing team is already full...

  • Mixologist

    4 weeks ago

    Oxford, Oxfordshire, United Kingdom The Store Oxford Full time

    About The Store OxfordThe Store Oxford is a luxury boutique hotel located in the heart of Oxford, set in the historic building of the former department store Boswells. Our 101-bedroom hotel offers a unique and enchanting experience for guests, reflecting the rich heritage of the building's past.Job Title: BartenderWe are seeking a skilled and passionate...

  • Mixologist

    4 weeks ago

    Oxford, Oxfordshire, United Kingdom The Store Oxford Full time

    About The Store OxfordThe Store Oxford is a luxury boutique hotel located in the heart of Oxford, set in the historic building of the former department store Boswells. Our 101-bedroom hotel offers a unique and enchanting experience for guests, reflecting the rich heritage of the building's past.Job Title: BartenderWe are seeking a skilled and passionate...

  • Bartender

    5 months ago

    Oxford, United Kingdom The Store Oxford Full time

    Coming in spring, The Store Hotel is a new luxury and boutique hotel set in the heart of Oxford. We sit in the building of the historic department store and Oxford institution, Boswells. Our 101-bedroom hotel will delight guests with a sense of curiosity and wonder, reflecting the rich heritage of the building’s former life. Our growing team is already...