Oxford Store Crew

6 months ago

Oxford, United Kingdom FatFace Full time
Job: Store Crew  Location: Oxford Job Type: Permanent, Part-time (8 hours- Sunday & Thursdays) Who are we? For over 30 years, we¿ve travelled, we¿ve laughed, we¿ve grown. We believe life is for living and more fun with those we love. Our purpose is to bring style and positivity to our customers lives through the clothes we make, the things we do and the values we have. We are Made for Life. Equality and inclusion isn¿t an aspiration but the standard.  We promote and drive equality within our workforce to ignite an inclusive foundation for us all to build from and truly connect with our customers, colleagues and communities alike. You play a key part in creating an environment free from prejudice, racism, sexism, harassment, bullying and any other form of marginalisation in our work places. Role Overview You put the customer at the heart of everything that you do, as the face of our business, greeting and serving our customers in a friendly, enthusiastic and professional manner. You are genuinely attentive and interested in our customers needs and will have the opportunity to learn all about our lovely products to ensure you can be as helpful as possible. Role Responsibilities To both greet and thank customers along with wishing them a fond farewell in a warm and friendly manner, ensuring they have had a memorable experience with us Provide exceptional service at all times utilising your knowledge to help our customers find the best products to suit them for in-store and multi-channel sales Efficient and attentive service at the tills ¿ processing sales, orders and refunds Processing deliveries and helping to get all of the replenishment and new stock onto the shop floor General housekeeping and tidying of the shop floor and back of house Keeping up to date with company activity and promotions Supporting floor moves, sale set ups and launches To abide by all FatFace policies and procedures Ensure GDPR procedures are adhered to at all times Competencies To deliver excellent customer service standards focussing on customer needs and satisfaction Passionate commitment and enthusiasm for the FatFace brand, exhibiting our brand vision and values through everything you do Align self to companies social and environmental mission and champion any actions that you can directly impact at all times Proactively provide a personal, genuine and authentic approach Acting with integrity, demonstrates a passion for, interest in and understanding of others Values and respects the team at all levels, getting on well with everyone around you Play an active and positive part in the team by embracing every opportunity to be a part of what¿s going on Ability to enhance relationships with appropriate use of humour and tailoring your approach for each individual interaction Proactively offer customer alternative ways to buy across our whole multichannel proposition Proactively deliver on all operational standards to maintain expected requirements across all core components including handling deliveries, VM, health and safety, general housekeeping and stock replenishment Experience Experience in a customer service environment is desirable but not essential Excellent interpersonal and communication skills Positive can-do attitude Ability to work productively in a high-pressure environment Confidence in taking the initiative and working under own direction at times Team player Great time management Benefits of working with us 25 days holiday plus bank holidays Generous monthly discount allowance Perkbox our online platform to use from day one (this includes amazing online discounts, home workouts, wellbeing content, popular brand discounts e.c.t) THRIVE ¿ Our learning management system- access from day one with 1000¿s of pieces of learning Dental Insurance (employee funded) Pension scheme EAP support around the clock- UNUM/Retail Trust/ Fashion Textiles Support Sick pay allowances Sabbatical leave in line with service Enhanced Family Friendly polices i.e. Maternity Leave Refer a friend scheme

  • Mixologist

    4 weeks ago

    Oxford, Oxfordshire, United Kingdom The Store Oxford Full time

    About The Store OxfordThe Store Oxford is a luxurious and boutique hotel located in the heart of Oxford, offering a unique blend of heritage and innovation. Our hotel is situated in the historic department store building, Boswells, and features 101 luxurious bedrooms. We are committed to providing exceptional service and experiences for our guests.

  • Receptionist

    6 months ago

    Oxford, United Kingdom The Store Oxford Full time

    Coming in spring, The Store Hotel a new lifestyle luxury and boutique hotel set in the heart of Oxford. We sit in the building of the historic department store and Oxford institution, Boswells. Our 101-bedroom hotel will delight guests with a sense of curiosity and wonder, reflecting the rich heritage of the building’s former life. Our growing team is...

  • Receptionist

    6 months ago

    Oxford, United Kingdom The Store Oxford Full time

    Coming in spring, The Store Hotel a new lifestyle luxury and boutique hotel set in the heart of Oxford. We sit in the building of the historic department store and Oxford institution, Boswells. Our 101-bedroom hotel will delight guests with a sense of curiosity and wonder, reflecting the rich heritage of the building’s former life. Our growing team is...

  • Waiter

    7 months ago

    Oxford, United Kingdom The Store Oxford Full time

    Coming in spring, The Store Hotel a new luxury and boutique hotel set in the heart of Oxford. We sit in the building of the historic department store and Oxford institution, Boswells. Our 101-bedroom hotel will delight guests with a sense of curiosity and wonder, reflecting the rich heritage of the building’s former life. Our growing team is already full...

  • Bartender

    7 months ago

    Oxford, United Kingdom The Store Oxford Full time

    Coming in spring, The Store Hotel is a new luxury and boutique hotel set in the heart of Oxford. We sit in the building of the historic department store and Oxford institution, Boswells. Our 101-bedroom hotel will delight guests with a sense of curiosity and wonder, reflecting the rich heritage of the building’s former life. Our growing team is already...

  • Night Supervisor

    6 months ago

    Oxford, United Kingdom The Store Oxford Full time

    Coming in spring, The Store Hotel a new luxury lifestyle boutique hotel set in the heart of Oxford. We sit in the building of the historic department store and Oxford institution, Boswells. Our 101-bedroom hotel will delight guests with a sense of curiosity and wonder, reflecting the rich heritage of the building’s former life. Our growing team is already...

  • Reservation Agent

    7 months ago

    Oxford, United Kingdom The Store Oxford Full time

    **_Does this role appeal to you?_** Are you someone who goes above and beyond? Are you passionate about providing exceptional customer service, paying attention to the finer detail and creating lasting memories? Step into the spotlight as a **Reservations Agent** at The Store, Oxford! **_Department_** Reservations **Benefits** - 28 days annual leave -...

  • Receptionist

    6 months ago

    Oxford, United Kingdom The Store Oxford Full time

    Welcome to The Store - an inviting boutique hotel in the heart of the city of Oxford with 101 rooms, a destination restaurant, rooftop bar, restorative spa and plenty of spaces to discover and explore. Located on Broad Street, in the historic Boswells department store, The Store delights guests with a labyrinth of beautifully designed spaces and...

  • Night Supervisor

    6 months ago

    Oxford, United Kingdom The Store Oxford Full time

    Welcome to The Store - an inviting boutique hotel in the heart of the city of Oxford with 101 rooms, a destination restaurant, rooftop bar, restorative spa and plenty of spaces to discover and explore. Located on Broad Street, in the historic Boswells department store, The Store delights guests with a labyrinth of beautifully designed spaces and...

  • Bartender

    2 weeks ago

    Oxford, United Kingdom The Store Oxford Full time

    The Store a new lifestyle luxury and boutique hotel set in the heart of Oxford.We sit in the building of the historic department store and Oxford institution, Boswells.Our 101-bedroom hotel will delight guests with a sense of curiosity and wonder, reflecting the rich heritage of the building's former life.Our growing team is already full of dedicated and...

  • Waiter

    2 weeks ago

    Oxford, United Kingdom The Store Oxford Full time

    We are open!The Store Hotel is a new luxury and boutique hotel set in the heart of Oxford.We sit in the building of the historic department store and Oxford institution, Boswells.Our 101-bedroom hotel will delight guests with a sense of curiosity and wonder, reflecting the rich heritage of the building's former life.Our growing team is already full of...

  • Chef De Partie

    3 weeks ago

    Oxford, United Kingdom The Store Oxford Full time

    The Store Hotel is a new luxury and boutique hotel set in the heart of Oxford.We sit in the building of the historic department store and Oxford institution, Boswells.Our 101-bedroom hotel will delight guests with a sense of curiosity and wonder, reflecting the rich heritage of the building's former life.Our growing team is already full of dedicated and...

  • Guest Relations Manager

    4 weeks ago

    Oxford, United Kingdom The Store Oxford Full time

    We are open!The Store a new lifestyle luxury and boutique hotel set in the heart of Oxford.We sit in the building of the historic department store and Oxford institution, Boswells.Our 101-bedroom hotel will delight guests with a sense of curiosity and wonder, reflecting the rich heritage of the building's former life.Our growing team is already full of...

  • Night Porter

    7 months ago

    Oxford, United Kingdom The Store Oxford Full time

    **_Does this role appeal to you?_** Are you a night owl with a penchant for perfection? Does your friendly and professional manner shine through in your exemplary customer service? Step into the spotlight as **Night Porter** at The Store, Oxford! **_Department_** Guest Services **Benefits** - 28 days annual leave - Flexible rotas - Staff meals on duty -...

  • Guest Relations Executive

    7 months ago

    Oxford, United Kingdom The Store Oxford Full time

    **_Does this role appeal to you?_** Are you a natural communicator with a passion for creating exceptional guest experiences? Do you thrive in providing excellent guest service and leaving lasting memories for valued guests? Step into the spotlight as **Guest Relations Executive** at The Store, Oxford! **_Department_** Guest...

  • Maintenance Assistant

    7 months ago

    Oxford, United Kingdom The Store Oxford Full time

    **_Does this role appeal to you?_** Are you a skilled and dependable problem solver with a passion for ensuring everything runs smoothly? Are you ready to play a vital role in preserving the functionality and ambiance of our beautiful new hotel? Step into the spotlight as **Maintenance Assistant** at The Store, Oxford! **_ Department_** All...

  • Bartender

    2 months ago

    Oxford, United Kingdom The Store Oxford Full time

    The Store a new lifestyle luxury and boutique hotel set in the heart of Oxford. We sit in the building of the historic department store and Oxford institution, Boswells. Our 101-bedroom hotel will delight guests with a sense of curiosity and wonder, reflecting the rich heritage of the building’s former life.Our growing team is already full of dedicated and...

  • Waiter

    3 months ago

    Oxford, United Kingdom The Store Oxford Full time

    We are open! The Store Hotel is a new luxury and boutique hotel set in the heart of Oxford. We sit in the building of the historic department store and Oxford institution, Boswells. Our 101-bedroom hotel will delight guests with a sense of curiosity and wonder, reflecting the rich heritage of the building’s former life.Our growing team is already full of...

  • Oxford Store Supervisor

    1 week ago

    Oxford, Oxfordshire, United Kingdom Sevenoaks Sound and Vision Careers Full time

    Oxford Store Supervisor PositionSevenoaks Sound and Vision is seeking a skilled Store Manager to join our team in Oxford, overseeing daily store operations and driving sales success.Your Responsibilities:Supervise and motivate a team of sales professionalsMaintain high store standards and ensure excellent customer serviceDevelop and implement effective sales...

  • Oxford Store Leader

    5 days ago

    Oxford, Oxfordshire, United Kingdom Sevenoaks Sound and Vision Full time

    **Customer Focus and Results-Driven**We are seeking a highly motivated Oxford Store Leader to join our team, who can deliver exceptional customer experiences and drive sales growth through their passion for our products and services.This is an exciting opportunity to join a forward-thinking retail business that values its employees and provides opportunities...