Guest Relations Executive

7 months ago


Oxford, United Kingdom The Store Oxford Full time

**_Does this role appeal to you?_**

Are you a natural communicator with a passion for creating exceptional guest experiences? Do you thrive in providing excellent guest service and leaving lasting memories for valued guests?

Step into the spotlight as **Guest Relations Executive** at The Store, Oxford

**_Department_**

Guest Services/Rooms

**Benefits**
- 28 days annual leave
- Flexible rotas
- Staff meals on duty
- Ongoing training provided and progression
- £30,000 on target earnings

As the company starts to grow, further staff benefits will become available.

**_Here’s what the role is all about:_**

We, at The Store, are seeking a proactive and dedicated Guest Relations Executive to join our team and play a pivotal role in ensuring our guests have a seamless and enjoyable stay. The role contains everything you would expect, including supporting the Guest Relations Manager, acting as a friendly and approachable point of contact for guests, and creating a welcoming and hospitable atmosphere at the hotel.

**_These are the behaviours that we’re looking for:_**

Professionalism

Personable

Knowledgeable

Exceptional Customer Service

Adaptable

Passionate about People

**_We’ve got 4_**_ _**_Brand Pillars_**_ _**_that will also help you thrive:_**

**Legacy** - The Store celebrates its rich history as a beloved department store, in the heart of Oxford, and pays tribute to the building’s past by carrying forward a legacy of enchanting guests with a sense of delight and wonder.

**Discovery** - Like its predecessor, The Store is a place of discovery, offering a myriad of spaces to explore and uncover, from the luxurious spa to its diverse range of dining experiences, window displays and seasonal pop-ups.

**Innovation - **The Store is more than just a hotel it’s a hub of innovation and change that constantly seeks to improve the guest experience through varying design, evolving installations and innovative food, drink and services.

**Community - **As a former pillar of the community, The Store remains committed to supporting and engaging with the local community through various initiatives and events that bring people together.

INDHOTEL



  • Oxford, United Kingdom The Store Oxford Full time

    We are open!The Store a new lifestyle luxury and boutique hotel set in the heart of Oxford.We sit in the building of the historic department store and Oxford institution, Boswells.Our 101-bedroom hotel will delight guests with a sense of curiosity and wonder, reflecting the rich heritage of the building's former life.Our growing team is already full of...


  • Oxford, United Kingdom The Store Oxford Full time

    We are open! The Store a new lifestyle luxury and boutique hotelset in the heart of Oxford. We sit in the building of the historic departmentstore and Oxford institution, Boswells. Our 101-bedroom hotel will delightguests with a sense of curiosity and wonder, reflecting the rich heritage ofthe building’s former life.Our growing team is already full of...


  • Oxford, United Kingdom The Recruitment Group Full time

    We are working with a family-run business in Cowley who due are looking to recruit a driven and passionate Customer Relations Executive to join their small team. As Customer Relations Executive, you will be managing client relationships, while identifying and developing new business opportunities.This is an excellent role if progression and autonomy is...


  • Oxford, United Kingdom The Recruitment Group Careers Full time

    We are working with a family-run business in Cowley who due are looking to recruit a driven and passionate Customer Relations Executive to join their small team. As Customer Relations Executive, you will be managing client relationships, while identifying and developing new business opportunities.This is an excellent role if progression and autonomy is...


  • Oxford, Oxfordshire, United Kingdom Industry Placements Full time

    Job Description:As a Senior Communications Coordinator, you will be responsible for assisting with press fleet management, event organisation, and operational administration. Key responsibilities include:Assisting with press fleet management: booking vehicle loans, liaising with journalists and internal/external teams, and cleaning cars.Assisting with event...


  • Oxford, Oxfordshire, United Kingdom Bighornlaw Full time

    The Oliver Hotel, Oxford is committed to providing exceptional hospitality experiences for our guests. As an Event Planning Executive, you will play a key role in delivering this promise.Job DescriptionServicing incoming groups/events and maintaining liaison between customers, their representatives, and hotel departments.Implementing excellent customer...


  • Oxford, Oxfordshire, United Kingdom Blue Arrow - Newbury Full time

    Job Title: Executive Culinary Operations ManagerAbout Us:Blue Arrow - Newbury, a renowned hospitality organization, is seeking an exceptional Executive Culinary Operations Manager to lead its dining operations. Located in the picturesque Oxfordshire countryside, our hotel offers an unparalleled blend of comfort and elegance. We are committed to delivering...


  • Oxford, United Kingdom Allen-Associates Full time

    Part-Time Guest Speaker Networker (2 Year Fixed-Term-Contract)This is an exciting opportunity to be part of a prestigious and premium education offering, and to be instrumental in the success of securing guest speakers to delight and inspire students.This is a 3 day per week, 2-year fixed-term contract.Part-Time Guest Speaker Networker ResponsibilitiesThis...


  • Oxford, United Kingdom Allen-Associates Full time

    Part-Time Guest Speaker Manager (2 Year Fixed-Term-Contract)This is an exciting opportunity to be part of a prestigious and premium education offering, and to be instrumental in the success of securing guest speakers to delight and inspire students.This is a 3 day per week, 2-year fixed-term contract.Part-Time Guest Speaker Manager ResponsibilitiesThis...

  • Executive Chef

    4 weeks ago


    Oxford, Oxfordshire, United Kingdom Cosy Club Full time

    Executive ChefCosy Club offers a unique and vibrant atmosphere where guests can enjoy casual days and lively evenings. Our chefs are the heart of this experience, delivering exceptional cuisine with every dish.We're seeking an Executive Chef to lead our kitchen team. As a key member of our management team, you'll be responsible for:Menu planning and...

  • Operations Manager

    4 weeks ago


    Oxford, Oxfordshire, United Kingdom Flight Club Darts Full time

    Job Title: General ManagerCompany OverviewFlight Club Darts is a unique entertainment destination that requires a skilled professional to drive business growth and excellence. We value our employees' contributions and strive to create a positive work environment.Estimated Salary: $100,000 - $150,000 per annum, based on location and experience.Job...


  • Oxford, United Kingdom Allen Associates Full time

    Part-Time Guest Speaker Manager (2 Year Fixed-Term-Contract) This is an exciting opportunity to be part of a prestigious and premium education offering, and to be instrumental in the success of securing guest speakers to delight and inspire students.This is a 3 day per week, 2-year fixed-term contract.The role will be office-based with some remote...


  • Oxford, Oxfordshire, United Kingdom The Alchemist Full time

    We're looking for a skilled and passionate Chef to join our team at The Alchemist. As an Executive Chef, you'll have the opportunity to develop new menu ideas, lead a dynamic kitchen team, and drive business growth.Benefits:A generous salary package, including a basic salary of £38,000 per annum, plus performance-related bonusesFree meals on shift, plus 50%...


  • Oxford, Oxfordshire, United Kingdom Ridge & Partners Llp Full time

    Internal Communications Opportunity: Ridge & Partners LLP seeks a skilled Internal Communications Executive to join our dynamic team. This role offers the chance to make a significant impact on our internal communications strategy and contribute to the success of our organisation.Key Responsibilities: Content creation: Develop and deliver engaging content...


  • Oxford, Oxfordshire, United Kingdom Leonardo Royal Hotel Oxford Full time

    About the RoleAs a key member of our hotel team, we're looking for an experienced Executive Chef Assistant to join our vibrant kitchen. You will be working closely with the Head Chef to ensure the smooth operation of our kitchen, maintaining high standards of food quality and presentation.Key ResponsibilitiesTo assist the Head Chef in planning and preparing...


  • Oxford, United Kingdom BLUE Communications Full time

    **Salary**: £23,000 to £27,000 **Hours**: 37.5 per week Monday - Friday **Location**: Hybrid working between the office (Oxford, London or Leeds) with remote working from home. 1.0 OVERVIEW An Account Executive works with their account teams to execute the agreed PR programmes for each of their clients. This involves taking a leading role in the...

  • Executive Chef

    3 weeks ago


    Oxford, Oxfordshire, United Kingdom Cosy Club Full time

    As an Executive Chef at Cosy Club, you'll be responsible for delivering exceptional culinary experiences. With a focus on fresh food and vibrant evenings, our guests enjoy a unique atmosphere.We're offering a competitive salary of £35,000 - £45,000 per annum, depending on experience. Our benefits include:Overtime pay: work extra hours and get paid at your...


  • Oxford, United Kingdom Cosy Club Full time

    About UsCosy Club is a dynamic and vibrant dining experience, dedicated to delivering exceptional customer experiences. Our team of passionate professionals strive for excellence in every aspect of our kitchen, creating a warm and welcoming atmosphere for our guests.Job SummaryWe are seeking a highly skilled Executive Culinary Director/Head Chef to lead our...


  • Oxford, United Kingdom Malmaison Full time

    Meeting & Events Executive, Malmaison Competitive Salary, 40 Hours Permanent Contract Oxford It’s all in the detail. From a meeting for 6 guests to a 250 cover wedding it’s all in the detail and you make it happen. Experience in a similar role is beneficial but a smile and personality is an absolute must. You will be confident in selling on the...


  • Oxford, Oxfordshire, United Kingdom The Recruitment Group Full time

    We are seeking a driven and passionate Customer Relations Executive to join The Recruitment Group in Cowley. This is an excellent opportunity for someone who values autonomy and progression in their career.The successful candidate will be responsible for managing client relationships, identifying new business opportunities, and contributing to the growth of...