Guest Relations Executive

1 month ago

London, United Kingdom The Dilly A Leonardo Royal Hotel Full time

A fantastic new opportunity has opened for a Guest Relations Executive to join our team at The Dilly A Leonardo Royal Hotel.

Be Yourself – Be a Bold Team Player – Be Leonardo

As a Guest Relations Executive you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role Working as part of a vibrant team, you’ll be taking care of everything that might be sought after by a guest, with a true desire to satisfy their needs in the fast-paced environment of our hotel. 

If you’re our ideal Guest Relations Executive, you will:  

Be yourself Enjoy engaging with guests and creating those “wow” moments – we love that our guests leave with a desire to come back  Use your savvy knowledge to offer guidance and local recommendations for a great stay in the city Feel confident to promote the services that we offer at the hotel Act as an approachable point of contact between guests and the team Be able to multitask and manage guests’ queries efficiently

Why come join us?  

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality

Our Story  

Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels across the UK & Ireland and have plans for major expansion over the next few years’; there’s never been a more exciting time to join us

Some of the perks our colleagues enjoy include:  

Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops  Free hot meals whilst on duty Talent referral scheme: earn yourself a bonus for recommending a friend to join us We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration  The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support Ongoing job-related training programmes with clear paths for progression 

  • Guest Relations Executive

    3 weeks ago

    London, Greater London, United Kingdom Sofitel London Heathrow Full time

    Guest Relations Executive - Sofitel London Heathrow The Sofitel London Heathrow is part of the Arora Group. Our company is focused on our people, promoting diversity and friendly work environment. With more than 70 languages spoken, we created a culture of excellence for all our employees. Guest Relations Executive Competitive Plus Great Benefits We treat...

  • Guest Relations Executive

    4 weeks ago

    London, Greater London, United Kingdom Sofitel London Heathrow Full time

    Guest Relations Executive - Sofitel London Heathrow The Sofitel London Heathrow is part of the Arora Group. Our company is focused on our people, promoting diversity and friendly work environment. With more than 70 languages spoken, we created a culture of excellence for all our employees. Guest Relations Executive Competitive Plus Great Benefits We treat...

  • Guest Relations Executive

    2 weeks ago

    London, United Kingdom InterContinental London - The O2 Full time

    **We treat our team like family and our guest like royalty!** At the **InterContinental London - The O2**, we are passionate about exploration and discovery. Located on London’s vibrant Greenwich Peninsula, **InterContinental London - The O2** is one of the most impressive conference venues in London. The hotel exposes breath-taking views of the river...

  • Guest Relations Executive

    2 weeks ago

    London, United Kingdom InterContinental London - The O2 Full time

    **We treat our team like family and our guest like royalty!** At the **InterContinental London - The O2**, we are passionate about exploration and discovery. Located on London’s vibrant Greenwich Peninsula, **InterContinental London - The O2** is one of the most impressive conference venues in London. The hotel exposes breath-taking views of the river...

  • Guest Relations Executive

    4 weeks ago

    London, United Kingdom InterContinental London - The O2 Full time

    **We treat our team like family and our guest like royalty!** At the **InterContinental London - The O2**, we are passionate about exploration and discovery. Located on London’s vibrant Greenwich Peninsula, **InterContinental London - The O2** is one of the most impressive conference venues in London. The hotel exposes breath-taking views of the river...

  • Guest Relations Executive

    2 weeks ago

    London, United Kingdom Platinum Hospitality Full time

    **Role**:Guest Relations Executive** **Location**:London** **Salary / Rate of pay**:£27,000 p.a.** *** Platinum Recruitment is working in partnership with a popular 4Star hotel in London and we have a fantastic opportunity for a Guest Relations Executive to join their team. *** **What’s in it for you?** Besides the fantastic opportunity to show your...

  • Guest Relations Executive

    4 weeks ago

    London, United Kingdom InterContinental London - The O2 Full time

    **We treat our team like family and our guest like royalty!** At the **InterContinental London - The O2**, we are passionate about exploration and discovery. Located on London’s vibrant Greenwich Peninsula, **InterContinental London - The O2** is one of the most impressive conference venues in London. The hotel exposes breath-taking views of the river...

  • Guest Relations Executive

    2 weeks ago

    London, United Kingdom InterContinental London - The O2 Full time

    **We treat our team like family and our guest like royalty!** At the **InterContinental London - The O2**, we are passionate about exploration and discovery. Located on London’s vibrant Greenwich Peninsula, **InterContinental London - The O2** is one of the most impressive conference venues in London. The hotel exposes breath-taking views of the river...

  • Guest Relations Executive

    2 months ago

    London, United Kingdom Veeve Full time

    **Role**: Guest Relations Executive - Up-Scale Short-Term Rentals **Contract Type**:Maternity cover (Initially 9-months, up-to 12 months) **Contract Shifts**: 3 Shifts per week (30 hours, OT Possible) Working Hours: 8am - 7pm (including weekends) **Location**: London, Victoria (Hybrid 2-days in office) **Salary**: £13.50 phr **Benefits**: Perk-Box,...

  • Guest Relations Executive

    4 weeks ago

    London, United Kingdom The Dorchester Full time

    We care about your career and are known for having the absolute best people in the industry. When you join us as a Guest Relations Executive you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the...

  • Guest Relations Executive

    4 days ago

    London, United Kingdom The Dorchester Full time

    We care about your career and are known for having the absolute best people in the industry. When you join us as a Guest Relations Executive you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the...

  • Guest Relations Executive

    2 weeks ago

    London, United Kingdom Louma Farm and Retreat Full time

    Company DescriptionnLouma Farm and Retreat is a unique West Dorset retreat nestled in 100 acres of beautiful countryside. As a working farm, we offer a place of wellbeing and quiet for our resident guests to thrive. Our guests can enjoy strolling through vineyards and woodlands, interacting with horses, and experiencing true farm-to-fork culinary delights...

  • Guest Relations Executive

    4 days ago

    London, Greater London, United Kingdom Louma Farm and Retreat Full time

    Company DescriptionnLouma Farm and Retreat is a unique West Dorset retreat nestled in 100 acres of beautiful countryside. As a working farm, we offer a place of wellbeing and quiet for our resident guests to thrive. Our guests can enjoy strolling through vineyards and woodlands, interacting with horses, and experiencing true farm-to-fork culinary delights...

  • Guest Relations Executive

    4 weeks ago

    London, United Kingdom Dorchester Collection Full time

    Position Overview We care about your career and are known for having the absolute best people in the industry. When you join us as a Guest Relations Executive you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can...

  • Guest Relations Executive

    3 weeks ago

    London, United Kingdom Dorchester Collection Full time

    Position Overview We care about your career and are known for having the absolute best people in the industry. When you join us as a Guest Relations Executive you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can...

  • Guest Relations Executive

    3 days ago

    London, Greater London, United Kingdom Dorchester Collection Full time

    Position Overview We care about your career and are known for having the absolute best people in the industry. When you join us as a Guest Relations Executive you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can...

  • Guest Relations Executive

    3 days ago

    London, Greater London, United Kingdom InterContinental London - The O2 Full time

    We treat our team like family and our guest like royaltyAt the InterContinental London - The O2, we are passionate about exploration and discovery.Located on London's vibrant Greenwich Peninsula, InterContinental London - The O2 is one of the most impressive conference venues in London. The hotel exposes breath-taking views of the river Thames and Canary...

  • Guest Relations Executive

    4 weeks ago

    London, United Kingdom The Dorchester Full time

    We care about your career and are known for having the absolute best people in the industry. When you join us as a Guest Relations Executive you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the...

  • Guest Relations Executive

    3 weeks ago

    London, United Kingdom The Dorchester Full time

    We care about your career and are known for having the absolute best people in the industry. When you join us as a Guest Relations Executive you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the...

  • Guest Relations Executive

    3 weeks ago

    London, United Kingdom 11 Cadogan Gardens Full time

    **Job Ref**:ILH4274 **Branch**:11 Cadogan Gardens **Location**:11 Cadogan Gardens, Chelsea **Salary/Benefits**:£24,856.00 per annum plus service charge and paid overtime **Contract type**:Permanent **Hours**:Full Time **Shift pattern**:Working five days out of seven days **Hours per week**:40 **Posted date**:14/03/2023 **Closing...