Current jobs related to Application Support Analyst - Belfast - TP ICAP

  • Application Support Analyst

    2 months ago

    Belfast, United Kingdom Ncounter Limited Full time

    Application Support AnalystMy client is looking for an accomplished Application Support Analyst to join a tight knit team of experts within a production team who service a global client and customer base. This business offers Financial Infrastructure as a service, harnessing Software-Defined Networking, Connectivity and a multitude of APIs to create...

  • Application Support Analyst

    4 weeks ago

    Belfast, United Kingdom Ncounter Technology Recruitment Full time €60,000

    Application Support Analyst My client is looking for an accomplished Application Support Analyst to join a tight knit team of experts within a production team who service a global client and customer base. This business offers Financial Infrastructure as a service, harnessing Software-Defined Networking, Connectivity and a multitude of APIs to create...

  • Application Support Analyst

    1 month ago

    Belfast, United Kingdom Ncounter Technology Recruitment Full time €60,000

    Application Support Analyst My client is looking for an accomplished Application Support Analyst to join a tight knit team of experts within a production team who service a global client and customer base. This business offers Financial Infrastructure as a service, harnessing Software-Defined Networking, Connectivity and a multitude of APIs to create...

  • Application Support Analyst

    4 weeks ago

    Belfast, United Kingdom Ncounter Full time

    Application Support Analyst My client is looking for an accomplished Application Support Analyst to join a tight knit team of experts within a production team who service a global client and customer base. This business offers Financial Infrastructure as a service, harnessing Software-Defined Networking, Connectivity and a multitude of APIs to create...

  • Application Support Analyst

    4 weeks ago

    Belfast, United Kingdom Ncounter Ltd Full time

    Application Support AnalystMy client is looking for an accomplished Application Support Analyst to join a tight knit team of experts within a production team who service a global client and customer base. This business offers Financial Infrastructure as a service, harnessing Software-Defined Networking, Connectivity and a multitude of APIs to create...

  • Application Support Analyst

    4 weeks ago

    Belfast, United Kingdom Ncounter Technology Recruitment Full time

    Application Support Analyst My client is looking for an accomplished Application Support Analyst to join a tight knit team of experts within a production team who service a global client and customer base. This business offers Financial Infrastructure as a service, harnessing Software-Defined Networking, Connectivity and a multitude of APIs to create...

  • Application Support Analyst

    1 month ago

    Belfast, United Kingdom Ncounter Technology Recruitment Full time

    Application Support AnalystMy client is looking for an accomplished Application Support Analyst to join a tight knit team of experts within a production team who service a global client and customer base. This business offers Financial Infrastructure as a service, harnessing Software-Defined Networking, Connectivity and a multitude of APIs to create...

  • Application Support Analyst

    1 month ago

    Belfast, United Kingdom Ncounter Technology Recruitment Full time

    Application Support AnalystMy client is looking for an accomplished Application Support Analyst to join a tight knit team of experts within a production team who service a global client and customer base. This business offers Financial Infrastructure as a service, harnessing Software-Defined Networking, Connectivity and a multitude of APIs to create...

  • Application Support Analyst

    1 month ago

    Belfast, United Kingdom Ncounter Technology Recruitment Full time

    Application Support AnalystMy client is looking for an accomplished Application Support Analyst to join a tight knit team of experts within a production team who service a global client and customer base. This business offers Financial Infrastructure as a service, harnessing Software-Defined Networking, Connectivity and a multitude of APIs to create...

  • Application Support Analyst

    1 month ago

    Belfast, United Kingdom Ncounter Technology Recruitment Full time

    Application Support AnalystMy client is looking for an accomplished Application Support Analyst to join a tight knit team of experts within a production team who service a global client and customer base. This business offers Financial Infrastructure as a service, harnessing Software-Defined Networking, Connectivity and a multitude of APIs to create...

  • Application Support Analyst

    1 month ago

    Belfast, Northern Ireland, Northern Ireland, United Kingdom Ncounter Technology Recruitment Full time

    Application Support AnalystMy client is looking for an accomplished Application Support Analyst to join a tight knit team of experts within a production team who service a global client and customer base. This business offers Financial Infrastructure as a service, harnessing Software-Defined Networking, Connectivity and a multitude of APIs to create...

  • Application Support Analyst

    1 month ago

    Belfast, United Kingdom Ncounter LTD Full time €70,000

    Application Support Analyst My client is looking for an accomplished Application Support Analyst to join a tight knit team of experts within a production team who service a global client and customer base. This business offers Financial Infrastructure as a service, harnessing Software-Defined Networking, Connectivity and a multitude of APIs to create...

  • Application Support Analyst

    1 month ago

    Belfast, United Kingdom Ncounter Technology Recruitment Full time €60,000

    Application Support Analyst My client is looking for an accomplished Application Support Analyst to join a tight knit team of experts within a production team who service a global client and customer base. This business offers Financial Infrastructure as a service, harnessing Software-Defined Networking, Connectivity and a multitude of APIs to create...

  • Senior Applications Support Analyst

    1 week ago

    Belfast, United Kingdom Citigroup Global Markets Limited Full time

    Job Title: Senior Applications Support AnalystWe are seeking a highly skilled Senior Applications Support Analyst to join our team. As a key member of our support team, you will be responsible for providing technical and business support for users of Citi Applications.Responsibilities:Provide quick resolutions to app issues and drive stability, efficiency,...

  • Senior Applications Support Analyst

    1 week ago

    Belfast, United Kingdom Citigroup Global Markets Limited Full time

    Job Title: Senior Applications Support AnalystWe are seeking a highly skilled Senior Applications Support Analyst to join our team. As a key member of our support team, you will be responsible for providing technical and business support for users of Citi Applications.Responsibilities:Provide quick resolutions to app issues and drive stability, efficiency,...

  • Application Support Senior Analyst

    3 weeks ago

    Belfast, United Kingdom Citigroup Inc. Full time

    The Applications Support Senior Analyst is a seasoned professional role at Citigroup Inc. We are seeking a highly motivated and enthusiastic individual to join our team. The successful candidate will be required to possess good analytical skills to filter, prioritize, and validate complex and dynamic material from multiple sources.Key Responsibilities:The...

  • Application Support Senior Analyst

    3 weeks ago

    Belfast, United Kingdom Citigroup Inc. Full time

    The Applications Support Senior Analyst is a seasoned professional role at Citigroup Inc. We are seeking a highly motivated and enthusiastic individual to join our team. The successful candidate will be required to possess good analytical skills to filter, prioritize, and validate complex and dynamic material from multiple sources.Key Responsibilities:The...

  • Applications Support Sr Analyst

    1 week ago

    Belfast, United Kingdom Citigroup Global Markets Limited Full time

    The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires good analytical skills in order to filter, prioritize...

  • Applications Support Sr Analyst

    1 week ago

    Belfast, United Kingdom Citigroup Global Markets Limited Full time

    The Apps Support Sr Analyst is a seasoned professional role. We are searching for a highly motivated and enthusiastic person. Candidate will be required to have good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Candidate will be working closely with their counterparts in India,...

  • Application Support Senior Analyst

    3 weeks ago

    Belfast, United Kingdom Citigroup Inc. Full time

    Job Summary:The Senior Application Support Analyst is a critical role within Citigroup Inc. that requires a seasoned professional with in-depth knowledge of application systems and technical expertise. This position involves providing technical and business support to users of Citi Applications, maintaining application systems, and managing the application...

Application Support Analyst

4 months ago

Belfast, United Kingdom TP ICAP Full time

Role Overview

An exciting opportunity has arisen for a motivated candidate to join the application suppor team within the Belfast office, charged with the implementation and support of Trading Systems providing Level 2 application support. This is a high profile business facing role that works with the core technologies that make TPICAP the leader in the electronic trading business. You will be joining a highly adaptable and self-motivated team of employees, implementing and supporting our Trading Applications.


The successful candidate will need to troubleshoot distributed applications and be focused on day-to-day implementation and support of TPICAP trading systems. Equally, you will need to provide clear and concise documentation and focus on a continual basis on further automation utilising the many tools and utilities available in that space. You will need to maintain and develop internal customer relationships. You will also be required to take system design direction from senior engineers and senior development staff. 

The environment being naturally a dynamic one, the candidate needs to be flexible in terms of working hours and some weekend work will be required.

 Role Responsibilities

Caters to installation requests coming from QA and Development groups that range from bug fixes, upgrades and enhancements of trading applications in accordance to established and documented baselines, policies and procedures.

Monitor and administration to all trading application platforms and the performance of systems environment.

Act as an escalation point from first line support that troubleshoots problems by responding to daily broker/trader application trouble call request. Provide higher level deep dive analysis to that of first line counterparts. 

Builds up the trading application environment with all the required third party tools and application in both Non-Production and production environments.

Writes scripts using Shell, Perl, Powershell and SQL to automate installation, monitoring and gathering of relevant data that serve as tools to check the health of the system.

Creates documentation that describes application setup and procedure on how to accomplish a task (Runbooks for installation procedure, Remedies to Known Application Problems and Trouble Shooting Steps).

Attends and participates in IAS meetings and conference calls that discuss production issues, scheduled production change or upcoming projects.

Submits request and change control forms to document the change done in both staging and production environment. Follows up the status of each request until it is completed.

Experience / Competences

Essential

Strong analytical and problem solving skills as well as documentation skills, to include solid experience in deploying software and writing functional procedures

Interpersonal Skills: ability to communicate effectively with stakeholders, peers, subordinates and customers

Proven ability to work independently with minimal supervision

Effective verbal and written communication skills

Understanding of customer demand and technology innovation to meet client requirements

Ability to work/interface with multiple Lines of Business and geographies

Proven record of internal customer support

Project management skills

Knowledge of Financial services and instruments (or demonstrated desire to learn)

Windows Server operating systems

Unix / Linux – Preferably power user level

Working knowledge of networking tools (e.g. ssh, sftp, traceroute)

Strong grasp of change management process

Strong grasp of ITIL based support process. Incident escalation etc

Desired

It would be an advantage if the candidate has spent some of their career working in the Financial / Banking Sector 

Automation tools (Ansible, TFS, Jenkins)

Some experience with SQL language and Databases a major plus

Experience supporting Apps written in C, C++, or Java is a major plus.

Working knowledge of Service Management tools (JIRA, ServiceNow)

FIX

SQL Server Reporting Services (SSRS)

SQL Server administration (e.g. database management, tracing)

ITIL certification

Shell Scripting (PowerShell, Bash, Perl)