Applications Support Sr Analyst
3 months ago
Responsibilities:
- The Application Support Senior Analyst provides technical and business support for users of Citi Applications.
- Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
- Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
- Participate in application releases, from development, testing and deployment into production.
- Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup.
Qualifications:
- Experience in an Application Support role.
- Experience installing, configuring or supporting business applications.
- Experience with some programming languages and willingness/ability to learn.
- Demonstrated analytical skills
- Issue tracking and reporting using tools
- Knowledge/ experience of problem Management Tools.
- Good all-round technical skills
Education:
- Bachelor's/University degree or equivalent experience
Technology Skills
- Experience writing Shell, writing SQL queries
- Messaging : Supporting MQ and NDM.
- Others : MongoDB and Kafka knowledge is a big plus
- Monitoring Tools : AppDynamics, Geneos ITRS, ELK experience is an advantage
- Good understanding and working knowledge in Autosys or relevant batching tools
- Deployment Tools : Have worked on enterprise 1 click deployment tools
Job Family Group:
Technology
Job Family:
Applications Support
Time Type:
Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
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