Pre Op Secretary

2 months ago

Wigan, United Kingdom Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust Full time

Job summary

We are looking to recruit somebody for our expanding service to work as a Anaesthetic Pre-Op Secretary / Admin Support. The role is based at Royal Edward & Albert Infirmary.

We are looking to recruit to a hour per week post, with a rota pattern Monday - Friday.

Main duties of the job

To work within a small friendly team of Administrative Staff in the Department of Anaesthesia, supporting the co-ordination of the pre-operative anaesthetic referrals received in the Department.

About us

Choose Well - Choose WWL

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement, and living our values 'the WWL Way'.

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.

On-Call

Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.

Job description

Job responsibilities

The post-holder will work closely with all levels of anaesthetic doctors by assisting the Pre-Op co-ordinator in the pre-op anaesthetic assessment appointments/referrals, and provide administration support within the Departmental administrative team over 3 sites. Assist the lead administrator for the service and assist in the responsibility for all administration necessary including telephone calls with patients regarding aspects of their appointments. Maintaining an electronic record of all anaesthetic assessments referrals and outcomes. Typing clinic letters from templates. Sorting, prioritising, and processing anaesthetic referrals. Helping to arrange outpatient anaesthetic assessment appointments. Assist the Co-ordinator with patient correspondence ensuring that patient referral letters and reports are dealt with quickly and accurately within the 18-week referral pathway. Liaising with other departments and personnel as appropriate. Responding to general enquiries, arranging patient appointments, supplying patients with relevant documentation, and ensuring all information is accurate and up-to-date. Attend the weekly cancellation meeting and collate information on anaesthetic cancellations. Feedback to the clinical directors/pre op leads Sorting, prioritising, processing, and distribution of incoming mail, using judgement and experience to decide which documents are to be passed directly to other areas for action and information. Ensuring accurate and up-to-date inputting of information onto all Trust patient systems (PAS, ORMIS, EPR, HIS) General office management duties (photocopying, scanning, faxing documentation) as required. The post-holder will work closely with all levels of anaesthetic doctors by assisting the Pre-Op co-ordinator in the pre-op anaesthetic assessment appointments/referrals, and provide administration support within the Departmental administrative team over 3 sites. Assist the lead administrator for the service and assist in the responsibility for all administration necessary including telephone calls with patients regarding aspects of their appointments. Maintaining an electronic record of all anaesthetic assessments referrals and outcomes. Typing clinic letters from templates. Sorting, prioritising, and processing anaesthetic referrals. Helping to arrange outpatient anaesthetic assessment appointments. Assist the Co-ordinator with patient correspondence ensuring that patient referral letters and reports are dealt with quickly and accurately within the 18-week referral pathway. Liaising with other departments and personnel as appropriate. Responding to general enquiries, arranging patient appointments, supplying patients with relevant documentation, and ensuring all information is accurate and up-to-date. Attend the weekly cancellation meeting and collate information on anaesthetic cancellations. Feedback to the clinical directors/pre op leads Person Specification

essential criteria

Essential

Experience of working in a office environment Knowledge of Trust PAS/CSC systems Experience of using Microsoft Office & Outlook Working to tight deadlines

Desirable

Knowledge of HIS Medical Terminology qualification Using NHS digital systems

Qualifications

Essential

Good level qualification in English or equivalent level / experience Level 2 Word Processing or equivalent level / experience NVQ Level 2 or equivalent level / experience

Desirable

Medical Terminology Qualification

Skills

Essential

Ability to communicate in a clear concise manner Work as part of a team To work under pressure Working to tight deadlines

Desirable

Type clinical documents in letter format

Knowledge

Essential

Understand the 18 week pathway NHS Experience Experience of Patient Centre system Working to tight deadlines

Desirable

Knowledge of HIS Medical Terminology qualification Using NHS digital systems

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