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Dispute Resolution Specialist

2 months ago

Wigan, Wigan, United Kingdom Wrightington Wigan & Leigh Teaching Hospitals NHS... Full time
Job Summary

We are seeking a highly organized and detail-oriented individual to join our team as a Dispute Resolution Officer.

Key Responsibilities
  • Plan and organize specialist in-patient caseload for consultants.
  • Analyze and gather diagnostics, pre-operative, and theatre information to support eligibility for Co-ordination.
  • Coordinate activities for assessment with relevant clinical teams and conduct one-to-one meetings with consultant teams to agree TCI operation lists.
  • Ensure Consultant Management Reports are kept up-to-date and queries are addressed in a timely manner.
  • Directly book consultant operation lists and ward admissions, and inform clinical teams of progress.
  • Liaise with medical secretaries regarding consultant availability and ensure replacement of cancellations are made to achieve full capacity.
  • Identify bed availability for admissions in liaison with other relevant departments.
  • Responsible for selecting patients for admission, ensuring all access policies and procedures are complied with.
  • Liaise with theatre staff regarding availability of specialist equipment required for patients.
  • Provide advice and guidance to patients regarding their admission details.
  • Deal and direct all patient/client enquiries and correspondence to relevant departments in a timely manner.
Requirements

The ideal candidate will possess excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment.

They will also have a strong attention to detail and be able to maintain accurate records and reports.

We offer a competitive salary and a comprehensive benefits package.