Receptionist/Administrator

1 week ago


North East, United Kingdom Humankind Full time
Job Details
When you choose to join us, youre choosing more than just a job. youre choosing to make a difference
  

We have an exciting opportunity to join County Durham Drug and Alcohol Recovery Service.:
Receptionist/Administrator

We welcome you to apply for this exciting role if you are passionate about making a difference to our service users and can offer a compassionate and meaningful service to those you work with. This post will work across the county within our established integrated drug and alcohol treatment service and will work with stakeholders and community members to ensure the best possible care and treatment is available for the service users we work with. The County Durham service has recently been rated Outstanding by the CQC and is a great place to work.
Receptionist/Administrator is a diverse and rewarding role, key duties you will undertake are:
  • Ensure a friendly, professional, confidential and welcoming environment within the hubs and via the phone for service users, their families/carers and external customers.
  • Creating and Maintaining Accurate Data Records using our bespoke system.
  • Managing service email accounts
  • Providing administration support to wider CDDARS Team
  • Liaising with external agencies

About the role

An exciting opportunity is available for a full-time Receptionist/Administrator based within our County Durham Drug and Alcohol Recovery Service team. This is a diverse and rewarding role providing reception and admin support to the teams within the hubs.    We welcome applications if you are motivated and enthusiastic with a passion to work in a high performing administration team.
Our admin team are a lifeline to our service, providing administrative support to the operational service. If you are adaptable, flexible and willing to work as part of a team with clear task allocation and work outputs then we would welcome an application from you.  

You will form part of a Countywide admin team located in the 5 hubs Durham, Consett, Horden, Peterlee and Bishop Auckland; however, your main working base will be Horden. You will be required to travel and work at the other sites where needed, therefore  a means of being able to travel across County Durham is required.

About you

  • To work as part of a multi-disciplinary team in the effective running of CDDARS reception and general administrative duties.
  • Understand the need for always adhering to confidentiality and professional boundaries.
  • Work flexibly across operational sites as required
  • Experience of using Theseus is desirable but not essential.
  • Undertake other duties appropriate to the grade of the post
  • You will need to be enthusiastic and be able to work under pressure
  • You should have strong communication skills, be familiar with all the Microsoft Office packages and have previous administrative experience
  • Experience within a drug, alcohol or healthcare setting is desirable but not essential. 

Normal working hours are Monday - Friday 9am-5pm with a 9:30am start of 4:30pm finish once per week.  There may be some evening or weekend working if required.

Please note working weekends and evenings are not currently required however may be in future. 

What can Humankind offer you ️ Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years service) Annual leave purchase scheme Enhanced occupational sick pay  % Enhanced employer contribution to your workplace pension   Death in service benefit ️ Free Will writing Eyecare vouchers ️ Blue light card discount Fantastic learning and development opportunities, including free training courses Work-life balance- flexible working and family friendly policies ‍️  Happy, Healthy You our wellbeing offers for our workforce Employee Assist Programme and Humankind Support Networks

  Humankind offer a wide range of in-house and external training opportunities. Personal and professional, development is a key priority across the organisation. All staff across the organisation will be in receipt of regular supervision and annual Personal Development Reviews.



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