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Transformation Manager

1 month ago

AshtonunderLyne, United Kingdom Tameside and Glossop Integrated Care NHS Foundation Trust Full time

Job summary

Transformation Manager (12 month fixed term/secondment opportunity)

Base: Tameside & Glossop ICFT - minimum 4 days/week. Working from home is an optional 1 day/week.

This is an exceptional opportunity to join a forward thinking, innovative, friendly organisation with whom you can share your talents and expertise to make a positive difference to the lives of those served by our Trust.

This exciting and challenging opportunity would suit someone with a substantial and successful track record of delivering change across health services (acute and community) to drive forward a number of programmes of work linked to our strategic goals. Working in a small organisation, we are looking for a well-rounded individual who has the resilience to manage change across a number of areas.

We are seeking someone with 'hands-on' experience of delivering process and behavioural change, with the excellent knowledge of change management within an acute provider, the integrated care agenda, and emerging best practice.

You should have experience of working in an improvement/transformation role, with a track record of successful implementation and delivery. You should be confident in engaging in discussion with the multi-disciplinary teams, clinical and non-clinical, including executive level.

Main duties of the job

The post holder will lead service transformation projects & programmes from inception to conclusion, delivering real improvements in patient safety, patient experience, clinical effectiveness and productivity.

A key responsibility will be to drive transformation, improvement & innovation by challenging current practice and by working with teams to identify opportunities to improve quality whilst delivering greater productivity. The post holder will be required to use a number of recognised quality improvement approaches to deliver transformational change and improve outcomes for our population.

The post holder will encourage innovation and an appetite for change amongst staff, leading by example by constantly challenging current practice and identifying opportunities for change.

The role will support the operational teams in both acute and community settings, focusing on a whole system, integrated approach to patient care, whilst facilitating cultural and behavioural change.

Provide expert leadership and service re-design, and leading major change projects and delivering new models of care that support the organisation and the health and care system in Tameside and Glossop in achieving its performance through implementing a range of improvement methodologies in line with the Trust's service/business objectives in order to promote sustainable change.

About us

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.

We have a clear set of values & behaviours which we expect all of our staff to demonstrate:

Safety Care Respect Communication Learning

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+& Disabled people.

Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.

Job description

Job responsibilities

The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.

The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.

Person Specification

Qualifications

Essential

Educated to Masters Level or equivalent knowledge and competency. Change/Improvement/ Transformation qualifications or knowledge of continuous improvement, change management and transformation methodologies.

Desirable

Project management qualification, eg PRINCE2, MSP or similar.

Knowledge & Experience

Essential

Current or previous experience of working in a change management service improvement role at a senior level Experience of facilitating and managing change within and across healthcare organisations working in partnership with organisations at all levels to deliver change and service improvement Demonstrable evidence of previous experience of cultural and behavioural change management Senior management experience within a health or social care environment. Record of successfully delivering improvement objectives and finding innovative solutions to problems Knowledge of a range of continuous improvement, change management and QI methodologies and approaches Experience of managing complex stakeholder relationships through an end-to-end transformation processes Knowledge of NHS clinical environment and governance agenda Experience of facilitating learning, public speaking, delivering presentations, in Trust wide meetings. NHS experience and working for a Foundation Trust.

Desirable

Performance management experience at a senior managerial level Senior management experience within a health or social care environment.

Skills

Essential

Highly developed oral and written communication skills including report writing and presentation skills. Excellent programme and project leadership skills Highly-developed and effective influencing /negotiations skills Advanced analytical skills using complex data and insight information to inform decision making Capacity to build and develop teams and maintain good structured working relationships across a range of internal and external stakeholders Highly developed emotional resilience Root Cause Analysis - ability to see beyond the immediate problem to identify root causes, critical issues and develop clear aims and outcomes Continuous improvement and transformation skills - confidence and knowledge of emerging best practice of continuous improvement and change management. Change management - ability to drive change, implementing and supporting solutions to deliver sustainable improvement. Creativity - to develop concept ideas into innovative solutions, and put these into practice