Host/ess

6 months ago

London, United Kingdom Four Seasons Hotels and Resorts Full time

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Ten Trinity Square is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 6 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including La Dame de Pic (French cuisine, 2*Michelin Star), Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dinning, afternoon tea & bar).

Four Seasons Hotel London at Ten Trinity Square is looking for a Host/ess to join our La Dame de Pic Restaurant team.

About the role: 

The Host/ess is the first interaction for guests in our Restaurant, and is the designer of memorable experiences. This role is dedicated to providing exceptional quality and service to our guests. 

What you will do:

Welcome guests and provide exceptional service during their dining experience in collaboration with a team of servers

Manage the host stand, review the reservation book and make recommendations as to the setup of the table sections

Ensure cleanliness of each section of the dining rooms and make necessary improvements as well as check each table prior to opening to ensure its proper set

Develop a complete working knowledge of the menus, menu ingredients and restaurant information

Just some of the benefits Four Seasons Hotel Ten Trinity Square employees enjoy:

£34,400 package which includes La Dame de Pic service charge, and salary.

40 hour working week

Excellent Training and Career Development opportunities

Up to 20 complimentary nights at any Four Seasons Hotels or Resort around the world with years of service.

Free meals at Pepys while on duty including fruits, coffee/tea and fizzy drinks available throughout the day

Up to 2 paid Wellness days per year

Holiday entitlement increases with years of service up to 33 days off

Free Life Insurance while on duty.

Bupa Dental and MediCash plan available.

Opportunities to build a successful career with global potential

Season Ticket Loan & cycle to work scheme

Free Uniform dry cleaning available

Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year.

Access to Wagestream– a salary advance benefit

Employee Recognition Programmes

&many, many more surprises to discover

We look forward to receiving your application

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