Host/ess

4 months ago

London, United Kingdom Maybourne Hotel Group Full time

The Berkeley
- Food & beverage
- Full time

A fantastic opportunity has arisen for an enthusiastic and motivated **Host/ess **to join the **Collins Room **team at The Berkeley.

With an independent spirit and an eye for style, The Berkeley is the epitome of modern British luxury. Rooms are furnished by leading designers, and London’s original fashionista afternoon tea ‘Prêt-à-Portea’ is served daily in the Collins Room. The Berkeley is perfectly positioned between Hyde Park, fashionable Knightsbridge, and the residential neighbourhood of Belgravia. Its signature experiences include the famed Blue Bar, The Berkeley Bar & Terrace, Michelin-starred dining in ‘Marcus’ by Marcus Wareing and our Bamford Health Club & Spa.

**Main Duties & Responsibilities**:
As a** Host/ess** you will be providing a warm welcome and excellent first contact with the client approaching the restaurant including assessing their needs, meeting the operational standards, and evaluating the customer satisfaction. You will be ensuring internal and external customers are equally looked after and treated respectfully and patiently in an organised and efficient manner.

**Main responsibilities of the role include but are not limited to**:

- To welcome each guest in a warm and friendly manner and provide them with a memorable dining experience at The Berkeley.
- To establish the guest room number/ name and pass the information on to the waiter and to inform the waiter regarding the guests special requests.
- To recognise VIP and regular guests by their name and use them accordingly.
- To ensure that all tables are consistently laid out and that the restaurant is represented in the best condition possible.
- To be familiar with the menu and beverage list and to be able to make recommendations accordingly.
- Contribute in maintaining an excellent level of service in conjunction with the minimum requirement of the LQA standards at all times.

**Entry Requirements**:
This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service.

We anticipate applicants will have worked in a similar role within a luxury hotel environment.

**Benefits Package**:
Here at Maybourne, we strive to reward our employees for the incredible work they do every single day. In return for your hard work and dedication we offer you:
**Financial Stability**
- Excellent salary package.
- Family Friendly company policies including enhanced Maternity and Paternity Pay.
- Holiday allowance increase after 3 and 5 years of service.
- Travel Season Ticket Loans.
- Pension Scheme*.

**Health and Wellbeing Support**
- Subsidised monthly Podiatrist and Masseuse treatments.
- Free online GP video consultations.
- Flu vaccination vouchers*.
- Eye test vouchers and contributions towards glasses*.
- 24-hour employee assistance helpline.
- On and off-site Occupational Health Service.
- Death in Service salary contribution.
- Various wellbeing activities focused on mental and physical health.
- A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals.

**Recognition and Career Development**
- Referral Scheme ‘Introduce a Star’ where you can earn up to £1,500*.
- Instant employee recognition and award programme with generous prizes.
- Employee of the month nominations with generous prizes.
- Additional paid day off to celebrate your Birthday.
- Internal transfer and promotion opportunities.
- In-house training and development team with a strong focus on career progression and personal growth.
- Long service awards.

**Memorable experiences**
- Preferential room rates of £50 per overnight stay for yourself or your family across the Maybourne Hotel Group.
- Hotel Guest Experience Stay* including an overnight stay and wining and dining at our infamous restaurants and bars.
- 50% Food and Beverage discount* across the Maybourne Hotel Group.
- Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Staff Party, Annual Staff Children Party, etc.)
- Wedding and Baby gifts.
- Retirement functions.

  • Restaurant Host/ess

    1 day ago

    London, Greater London, United Kingdom Hyatt Regency London – The Churchill Full time

    Unlock Your Potential as a Restaurant Host/ess at Hyatt Regency London – The ChurchillAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? As a Restaurant Host/ess at Hyatt Regency London – The Churchill, you will be at the heart of our hotel's operations, ensuring...

  • Restaurant Host/ess

    1 day ago

    London, Greater London, United Kingdom Hyatt Regency London – The Churchill Full time

    Unlock Your Potential as a Restaurant Host/ess at Hyatt Regency London – The ChurchillAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? As a Restaurant Host/ess at Hyatt Regency London – The Churchill, you will be at the heart of our hotel's operations, ensuring...

  • Dppr Host/ess

    4 months ago

    London, United Kingdom Andaz Liverpool Street Full time

    Summary **Door Host/ess** **Salary £25,200 + Service Charge** At Andaz, which translates from Hindi as "personal style", we empower each colleague to be their authentic self and create memorable, personable experiences for our guests. **Just some of the benefits you will enjoy as an Door Host/ess at** Andaz London Liverpool Street, a concept by Hyatt...

  • Host/ess Recruitment Day

    3 weeks ago

    London, Greater London, United Kingdom May Fair Bar Full time

    We are excited to announce the relaunch of our esteemed bar at a renowned hotel in London. As part of this exciting development, we will be hosting a recruitment event in our luxurious ballroom. This event will provide an opportunity for applicants to showcase their skills and experience in a fast-paced and dynamic environment.Available roles include:Head...

  • Door Host/ess

    3 months ago

    London, United Kingdom Andaz Liverpool Street Full time

    Summary **Door Host/ess** **Salary £24,000 + Service Charge** At Andaz, which translates from Hindi as "personal style", we empower each colleague to be their authentic self and create memorable, personable experiences for our guests. Just some of the benefits you will enjoy as a Front Office Night Host at Andaz London Liverpool Street, part of Hyatt...

  • Guest Experience Host/ess

    2 days ago

    London, Greater London, United Kingdom Hyatt Corporation Full time

    Guest Experience Host/ess OpportunityWe are seeking a skilled Guest Experience Host/ess to join our team at Great Scotland Yard Hotel – The Unbound Collection. As a Guest Experience Host/ess, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.About the RoleThis is a fantastic opportunity to...

  • Guest Experience Host/ess

    2 days ago

    London, Greater London, United Kingdom Hyatt Corporation Full time

    Guest Experience Host/ess OpportunityWe are seeking a skilled Guest Experience Host/ess to join our team at Great Scotland Yard Hotel – The Unbound Collection. As a Guest Experience Host/ess, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.About the RoleThis is a fantastic opportunity to...

  • Restaurant Host/ess

    3 months ago

    London, United Kingdom TOZI Grand Cafe Full time

    **Department**: Food & Beverage **Job Level**: Team Member **Job Type**: Full Time **Hours per week**: 40 **Job Reference**: req9789 **Date Posted**: 20 October **We are recruiting for our first art'otel in London!** A premium lifestyle hotel situated in the heart of the new, iconic Battersea Power Station development. Perched on the Electric...

  • Guest Experience Host/ess

    2 weeks ago

    London, Greater London, United Kingdom Hyatt Corporation Full time

    {"title": "Guest Experience Host/ess", "description": "Unlock Your PotentialAt Hyatt, we're passionate about creating unforgettable experiences for our guests. As a Guest Experience Host/ess, you'll be the face of our hotel, providing exceptional service and ensuring every guest feels welcome and valued.About the RoleWe're looking for a highly motivated and...

  • Guest Experience Host/ess

    2 weeks ago

    London, Greater London, United Kingdom Hyatt Corporation Full time

    {"title": "Guest Experience Host/ess", "description": "Unlock Your PotentialAt Hyatt, we're passionate about creating unforgettable experiences for our guests. As a Guest Experience Host/ess, you'll be the face of our hotel, providing exceptional service and ensuring every guest feels welcome and valued.About the RoleWe're looking for a highly motivated and...

  • Guest Experience Host/ess

    12 hours ago

    London, Greater London, United Kingdom Hyatt Corporation Full time

    Guest Experience Host/ess OpportunityAt Hyatt, we're passionate about delivering exceptional guest experiences. As a Guest Experience Host/ess, you'll play a key role in making our guests feel welcome and valued.About the RoleWe're seeking a friendly and approachable individual to join our team as a Guest Experience Host/ess. In this role, you'll be...

  • Guest Experience Host/ess

    1 day ago

    London, Greater London, United Kingdom Hyatt Corporation Full time

    Guest Experience Host/ess OpportunityAt Hyatt, we're passionate about delivering exceptional guest experiences. As a Guest Experience Host/ess, you'll play a key role in making our guests feel welcome and valued.About the RoleWe're seeking a friendly and approachable individual to join our team as a Guest Experience Host/ess. In this role, you'll be...

  • Restaurant Host/ess

    2 days ago

    London, United Kingdom Hyatt Regency London – The Churchill Full time

    Restaurant Host/ess - MontaguJust some of the benefits you will enjoy as a Restaurant Host/ess12 complimentary nights a year across Hyatt Hotels worldwideDiscounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!Free meals on duty50% discount on food and beverages when you dine as a guest at selected Hyatt...

  • Restaurant Host/ess

    2 days ago

    London, United Kingdom Hyatt Regency London – The Churchill Full time

    Restaurant Host/ess - MontaguJust some of the benefits you will enjoy as a Restaurant Host/ess12 complimentary nights a year across Hyatt Hotels worldwideDiscounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!Free meals on duty50% discount on food and beverages when you dine as a guest at selected Hyatt...

  • Restaurant Host/ess

    2 days ago

    London,, UK, United Kingdom Hyatt Regency London – The Churchill Full time

    Restaurant Host/ess - MontaguJust some of the benefits you will enjoy as a Restaurant Host/ess12 complimentary nights a year across Hyatt Hotels worldwideDiscounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!Free meals on duty50% discount on food and beverages when you dine as a guest at selected Hyatt...

  • Restaurant Host/ess

    1 day ago

    London, Greater London, United Kingdom Hyatt Regency London – The Churchill Full time

    Unlock Your Potential with Hyatt Regency London – The ChurchillAre you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced environment where no two days are the same? As a Restaurant Host/ess at Hyatt Regency London – The Churchill, you will be at the heart of our hotel's operations, ensuring that every guest feels...

  • Restaurant Host/ess

    1 day ago

    London, Greater London, United Kingdom Hyatt Regency London – The Churchill Full time

    Unlock Your Potential with Hyatt Regency London – The ChurchillAre you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced environment where no two days are the same? As a Restaurant Host/ess at Hyatt Regency London – The Churchill, you will be at the heart of our hotel's operations, ensuring that every guest feels...

  • Restaurant Host/ess

    2 days ago

    London Area, United Kingdom Hyatt Regency London – The Churchill Full time

    Restaurant Host/ess - MontaguJust some of the benefits you will enjoy as a Restaurant Host/ess12 complimentary nights a year across Hyatt Hotels worldwideDiscounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!Free meals on duty50% discount on food and beverages when you dine as a guest at selected Hyatt...

  • Host/ess

    3 months ago

    London, United Kingdom Canopy by Hilton London City - Florattica Full time

    Reporting into the Head Host/ess, the Host/ess will be responsible to support the Rooftop General Manager into the daily running of the venue, in service and operation. To be able to support the head bartender in preparing and serving drinks, while monitoring and engaging with the service on the floor too. To ensure the correct procedures are constantly...

  • Night Host/ess

    4 months ago

    London, United Kingdom Andaz Liverpool Street Full time

    Summary **Night Host/ess - Front Desk** **Salary £25,200 + Service Charge** At Andaz, which translates from Hindi as "personal style", we empower each colleague to be their authentic self and create memorable, personable experiences for our guests. Just some of the benefits you will enjoy as a Front Office Night Host at Andaz London Liverpool Street,...