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Salesforce Business Consultant

2 months ago

Norwich, United Kingdom LSA RECRUIT LTD Full time

Title: Salesforce Business Consultant

Location: London/Norwich, UK

Duration: Permanent

 

Job Description:

  • 12+ years of exp, Omnistudio, FSC and Salesforce Industries Insurance, Overall SF knowledge-
  • The Solution Architect will have responsibility for supporting our largest and most strategic Solution Delivery opportunities, lending his/her expertise to the delivery of world class Salesforce implementations and building the necessary and valuable relationships both internally and externally in order to become recognized as a world class Business Transformation Expert.  
  • A successful Architect has strong experience and enjoys designing transformational solutions and working directly with customers to meet their business needs.
  • An individual filling this role will provide thought leadership and consultation throughout the life cycle of this transformation.
  • This key member of our team will help with building roadmap by running Business Process Reviews.
  • This resource will also participate in Plan, Architect and Design activities and guide the subsequent implementation of Salesforce. 


Requirements

Responsibilities

  • Leads business process redesign, roadmap planning, and identifying touch points in multi-cloud implementations.
  • Develops strong client relationships by building trust, rapport and positive working relationships with key sponsors, stakeholders, and team members.
  • Remain current with leading edge industry and technology drivers and innovations including the Salesforce product set
  • Manage discussions with various levels of customer’s business stakeholders
  • Identify and help build services offerings to support rapid time to value for Salesforce implementations
  • Where required, support deep-dive pre-sales activity to position successful delivery of customer solutions
  • Liaise with Salesforce product teams to support client implementations
  • Maintain a target billable utilisation aligned to the role
  • Validates solution components, leads customer walkthroughs and provides guidance to the project manager for key issues/risks to the project
  • Work with internal and customer stakeholders to create prototypes, proof of concepts and sample mockups as a means of eliciting and defining business requirements
  • Create and own user stories/business requirements document as an outcome of the requirements gathering sessions Requirements
  • 8+ years CRM experience with a minimum of 5 years on the Salesforce platform
  • Expert level understanding of the Salesforce product suite, including any two of the following: Sales, Service, Community