![Home Instead](https://media.trabajo.org/img/noimg.jpg)
Care Coordinator/ Scheduler
2 months ago
The Care Coordinator / Scheduler is responsible for the allocation of care professionals working hours whilst ensuring our robust quality standards are met. You will need to have significant experience in a logistical type environment where you are responsible for ensuring that everything happens at the exact time leading to complete customer satisfaction. You will be expected to:
- Organise all rotas and staffing requirements
- Ensure all staff and clients are aware of working schedules at all times
- Be responsive to changes in the schedule and liaise with relevant team members
- Undertake any support or admin duties as required by Franchise Owners or Care Manager including payroll and invoicing responsibilities.
You will be expected to coordinate care team schedules and give general support to the office team in order to provide the highest quality service to our clients. You will need to be able to develop excellent relationships with both clients and the care team, creating client schedules and records and supporting the Care Team by working with families, professionals and other care professionals to achieve the very best outcomes. You will ideally:
- Be able to hit the ground running whilst being keen to learn and adapt to new systems/technologies.
- Have sound knowledge and understanding of logistical type / IT software systems. Our rostering system is bespoke and assists us in allocating and coordinating all care visits to ensure continuity for both client and care professional.
- Be adept in organising large-scale operations and ensuring 100% delivery against expectation – in our case ensuring our care professional turn up, on time, every time without fail.
- Be able to adapt quickly to emergencies and/or other unforeseen circumstances ensuring all visits always take place
- Provide timely responses to client requests and ensure they are constantly updated with new and changing information
- Be knowledgeable of the local area
- Engage positively with all employees being pivotal in maintaining their interest and availability and liaise relentlessly with all care staff ensuring that they are always fully supported and completely engaged with the office and our clients so providing the very best service.
- Provide out-of-hours “on-call” assistance on a rotational basis
- Work directly with the office management team to develop business and support the team.
- Support delivery of personal / care calls in times of need which may include out-of-hours
Qualifications
- You will need to have extremely good interpersonal and influencing skills with the ability to problem solve while working under pressure in a busy environment providing ‘superior’ customer service.
- You will have experience in delivering or managing /coordinating service delivery through utilising scheduling technologies whilst having exceptional organisational skills; are a multi-tasker and able to communicative both written and verbally.
- High levels of computer literacy using bespoke software systems backed up with strong Word and Excel skills
- A confident, ‘can do’ attitude with a genuine enthusiasm for working in a busy, deadline-driven team environment
- A professional telephone manner; a smiling personality and empathy for others
- An outstanding eye for detail and a ‘right first time’ attitude
- The ability to multi-task and prioritise conflicting deadlines effectively.
- The ability to make friends and influence people.
- To have pride in your work; to want to work ‘above and beyond’ and have high standards of commitment and achievement as well as a continuous desire for improvement, both personally and organisationally.
What we offer
- Primarily, job fulfilment; a great place to work in a great team with great career opportunities making a huge difference in the lives of our elderly clients
- Our salary off is £25,000 with ongoing bonus opportunities.
- 28 days holiday including Bank Holidays
- Pension scheme.
- Company Discount Scheme
- Employee Assistance Scheme
- Training, development and career opportunities.
- Social Events
Additional Information
If you would like to forge your future with an exceptional company that’s really going places then please apply. Please note that interviews may take place prior to the advert closing as and when suitable applications are received. If a suitable candidate is appointed the role will close early therefore please do not hesitate to submit your application.
Finally, you must hold a full driver’s licence, have full use of a car and have easy access to our offices at MK43 9JB. This is a full-time, permanent post. All appointments are subject to a satisfactory DBS check and references.
We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment.
-
Care Coordinator/ Scheduler
2 months ago
Bedford, United Kingdom Home Instead Full timeJob Description The Care Coordinator / Scheduler is responsible for the allocation of care professionals working hours whilst ensuring our robust quality standards are met. You will need to have significant experience in a logistical type environment where you are responsible for ensuring that everything happens at the exact time leading to complete...
-
Care Coordinator
3 months ago
Bedford, United Kingdom Relish Care Recruitment Full time**Job Title: Care Coordinator** **Location: Bedford Area** **Salary: £23,000 to £25,000 p.a.** As an office-based Care Coordinator you will be responsible for the continuity of quality care for a group of customers living in their own homes. This is a role that has a huge impact of lives of elderly people who rely on domiciliary Carers visiting them to...
-
Care Coordinator
2 months ago
Bedford, United Kingdom Bloom & Care Limited Full time**About us** Award-Winning home care in Bedford and the surrounding areas. We compassionately care for you or your loved one in the comfort of your own home, ensuring you feel comfortable and keep your independence. We are nurse led and family run and specialise in high quality person centred care. Bloom & Care have an exciting new position for a senior...
-
Client Care Scheduler
1 day ago
Bedford, United Kingdom Joneshouse Recruitment Ltd Full timeCompany: Joneshouse Recruitment LtdPosition: Care CoordinatorLocation: BedfordJob Overview:As a Care Coordinator, your primary responsibility will be to organize and manage high-quality care services for our clients, ensuring that exceptional standards of care are consistently upheld.Key Responsibilities:Develop and oversee effective schedules tailored to...
-
Care Coordinator
2 months ago
Bedford, United Kingdom Bloom & Care Limited Full time**About us** Award-Winning home care in Bedford and the surrounding areas. We compassionately care for you or your loved one in the comfort of your own home, ensuring you feel comfortable and keep your independence. We are nurse led and family run and specialise in high quality person centred care. Bloom & Care have an exciting new position for a senior...
-
Client Care Scheduler
1 day ago
Bedford, United Kingdom Joneshouse Recruitment Ltd Full timeCompany: Joneshouse Recruitment LtdPosition: Care CoordinatorLocation: BedfordJob Overview:As a Care Coordinator, your primary responsibility will be to organize and oversee high-quality care services for our clients, ensuring that they receive exceptional support consistently.Key Responsibilities:Develop and manage effective schedules tailored to the unique...
-
Client Care Scheduler
2 days ago
Bedford, United Kingdom Joneshouse Recruitment Ltd Full timeJoneshouse Recruitment LtdPosition: Care Coordinator - £26k - £28kLocation: BedfordJob Overview:The primary objective of this role is to orchestrate and oversee premium care services for our clientele, ensuring that the utmost standards of care are consistently upheld.Key Responsibilities:Design and manage effective and efficient schedules tailored to the...
-
Scheduling Coordinator
3 months ago
Bedford, United Kingdom East of England Ambulance Service Trust Full timeLooking for your next role? Why not take a look at our exciting Scheduling Coordinator role? Come join our fantastic and dynamic new centralised scheduling team within the Planning and Resourcing Department, where your skills and contributions will be valued and make a meaningful impact! The post holder will be responsible for the daily running of the...
-
Care Coordinator
1 month ago
Bedford, United Kingdom Coburg Banks Technical Full timeAre you passionate about providing the highest quality of service to clients? Our client is seeking a dedicated Care Coordinator to join their team. The client is a reputable organisation committed to delivering exceptional home care services. The Role: As a Care Coordinator, you will: Develop and manage effective schedules for clients and Care...
-
Care Coordinator
3 weeks ago
Bedford, United Kingdom Joneshouse Recruitment Ltd Full timeJoneshouse RecruitmentCare Coordinator - £26k - £28kLocation - BedfordJob PurposeTo coordinate and schedule top-tier care services for our clients, ensuring the highest standards of care are consistently delivered.The RoleDevelop and manage efficient and effective schedules tailored to the needs of our clients and Care Professionals.Prepare schedules with...
-
Care Coordinator
2 weeks ago
Bedford, United Kingdom Joneshouse Recruitment Ltd Full timeJoneshouse RecruitmentCare Coordinator - £26k - £28kLocation - BedfordJob PurposeTo coordinate and schedule top-tier care services for our clients, ensuring the highest standards of care are consistently delivered.The RoleDevelop and manage efficient and effective schedules tailored to the needs of our clients and Care Professionals.Prepare schedules with...
-
Care Coordinator
3 months ago
Bedford, United Kingdom Right At Home Bedford Full timeRight at Home Bedford are an OUTSTANDING provider of premium quality homecare supporting elderly and vulnerable people to stay happy and healthy in their own homes. **Requirements of our Care Coordinator**: - Must have driving licence and daily use of a car - Already have or willing to obtain class 1 vehicle business insurance - Must have right to work...
-
Care Coordinator
3 months ago
Bedford, United Kingdom Right at Home UK Full timeRight at Home Bedford are an OUTSTANDING provider of premium quality homecare supporting elderly and vulnerable people to stay happy and healthy in their own homes. **Requirements of our Care Coordinator**: - Must have driving licence and daily use of a car - Already have or willing to obtain class 1 vehicle business insurance - Must have right to work...
-
Care Coordinator
3 months ago
Bedford, United Kingdom Right at Home UK Full timeRight at Home Bedford are an OUTSTANDING provider of premium quality homecare supporting elderly and vulnerable people to stay happy and healthy in their own homes. **Requirements of our Care Coordinator**: - Must have driving licence and daily use of a car - Already have or willing to obtain class 1 vehicle business insurance - Must have right to work...
-
Care Coordinator
3 weeks ago
Bedford, United Kingdom Joneshouse Recruitment Ltd Full timeJoneshouse Recruitment Care Coordinator - £26k - £28k Location - Bedford Job Description Job Purpose To coordinate and schedule top-tier care services for our clients, ensuring the highest standards of care are consistently delivered. The Role * Develop and manage efficient and effective schedules tailored to the needs of our clients and Care...
-
Client Care Coordinator
1 week ago
Bedford, Bedford, United Kingdom Joneshouse Recruitment Ltd Full timeJob OverviewCompany: Joneshouse Recruitment LtdPosition: Care CoordinatorSalary: £26,000 - £28,000Location: BedfordRole ObjectiveThe primary objective of this role is to effectively coordinate and arrange premium care services for clients, ensuring that exceptional standards of care are maintained at all times.Key ResponsibilitiesDesign and oversee...
-
Client Care Coordinator
1 week ago
Bedford, Bedford, United Kingdom Joneshouse Recruitment Ltd Full timeJob OverviewCompany: Joneshouse Recruitment LtdPosition: Care Coordinator - £26k - £28kLocation: BedfordRole ObjectiveThe primary aim of this position is to orchestrate and arrange premier care services for our clientele, ensuring that exceptional standards of care are perpetually upheld.Key ResponsibilitiesDesign and oversee effective and efficient...
-
Client Care Coordinator
1 week ago
Bedford, Bedford, United Kingdom Joneshouse Recruitment Ltd Full timeJob OverviewCompany: Joneshouse Recruitment LtdPosition: Care Coordinator - £26k - £28kLocation: BedfordRole ObjectiveThe primary aim of this position is to orchestrate and oversee premium care services for our clientele, ensuring that exceptional standards of care are maintained at all times.Key ResponsibilitiesDesign and implement effective and...
-
Client Care Coordinator
1 week ago
Bedford, Bedford, United Kingdom Joneshouse Recruitment Ltd Full timeJob OverviewCompany: Joneshouse Recruitment LtdPosition: Care Coordinator - £26k - £28kLocation: BedfordRole ObjectiveThe primary objective of this role is to oversee and arrange exceptional care services for our clientele, ensuring that the utmost quality of care is consistently provided.Key ResponsibilitiesDesign and maintain effective and efficient...
-
Client Care Coordinator
1 week ago
Bedford, Bedford, United Kingdom Joneshouse Recruitment Ltd Full timeJob OverviewCompany: Joneshouse Recruitment LtdPosition: Care Coordinator - £26k - £28kLocation: BedfordRole ObjectiveThe primary aim of this position is to oversee and arrange premium care services for our clientele, ensuring that exceptional care standards are consistently upheld.Key ResponsibilitiesDesign and maintain effective and efficient schedules...