Strategic Account Manager

4 weeks ago

Irvine, United Kingdom CSA Group Full time

Statut d'emploi:

Permanent

Type d'heures:

À temps plein

Nous avons besoin de vous pour former une équipe de calibre mondial
Les activités du Groupe CSA reposent sur l’atteinte d’un idéal : rendre le monde meilleur, plus sûr et plus durable.Cet ideal est au coeur de notre mission depuis 1919, année où nous avons élaboré notre première norme d’ingénierie sur les ponts ferroviaires. Aujourd’hui, près de 100 ans plus tard, le Groupe CSA compte plus de 3 500 normes, codes et produits connexes.

Le Groupe CSA, dont le siège social se trouve au Canada, est présent à l’échelle mondiale : il possède plus de 30 laboratoires et bureaux en Europe, en Asie et en Amérique du Nord. Il propose des services de mise à l’essai, d’inspection et de certification d’une vaste gamme de produits — des articles de maison aux technologies de pointe — pour veiller à ce qu’ils répondent à des exigences strictes en matière de sécurité, de performance et d’impact sur l’environnement.

Nos employés sont fiers que leur travail ait une incidence positive sur la vie des gens. Nous avons besoin de personnes comme vous pour poursuivre notre mission en ce sens.

Résumé du travail:

CSA Group has an opportunity for a Strategic Account Manager - Consumer & Retail located in our offices in the United States.

This role will serve as the primary customer contact in the development of CSA Group accounts, as assigned and create new opportunities within those established accounts for Consumer & Retail markets. The Strategic Account Manager ensures continued growth of CSA Group services by managing a group of large accounts and customers. Coordinates CSA Group activities and contacts for customers – ensures that we provide ‘one face’ to our customers. This role will be responsible for providing an outline for strategic planning around customer needs and service enhancements and develop account strategies and forecast sales opportunities. 

Responsibilities: 

Initiates the sales process, providing preliminary and ongoing information to existing clients. Manages the sales process by promptly responding to all inquiries and visits with clients as necessary to present information regarding CSA Group services. Prioritizes work assignments and follow-up responses to client inquiries and proposals. Manages the relationships with clients, identifying growth opportunities within the assigned accounts, and develops the strategy to secure new business and communicates effectively with Operations for a seamless approach. Prepares cost proposals of services for clients, using applicable questionnaires and worksheets. Maintains accurate and complete client files, including the input of new/existing client information into the shared sales database. Identifies and communicates opportunities and competitive trends. Develops ongoing business relationships and networks with clients and industry related groups. Provides written and verbal reports including sales reports, expense reports, customer visit reports, and customer presentations in a timely matter as required. 

Education and Experience: 

Bachelor's Degree and 6 or more years Sales experience or equivalent industry experience. Prior experiences with sales CRM tracking software a plus. Proven ability to consistently exceed sales goals. Proven experience dealing with large organizations at senior level.

Skills: 

Create clear, effective and professional written communication and presentations. Ability to create, prepare and execute complex business strategies while organizing multiple projects and job responsibilities. Ability to proactively resolve complex problems, and through effective internal collaboration build outstanding client relationships with customers at all levels in the organization. Organized and independent. Proven ability of confidentiality in previous positions. Strong initiative and ability to develop new customer contacts. Able to maintain positive contacts within the organization to exchange, explain and interpret information or ideas and follow-up on client requests. Strong organization and time management skills. Creativity and project management skills to plan for projects, events and conferences. High level of initiative and motivation to meet or exceed targeted goals with minimal supervision. Computer proficiency in Word, Excel, PowerPoint and CRM database applications. Ability to prepare cost proposals promptly to meet customers’ needs.

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