Customer Service Assistant
4 weeks ago
Role: Customer Service Assistant
Location: Bolton, BL1 7LR
Hours: Part-Time / Full-Time Hours Available / Permanent
Hourly Rate: £11.75 above 21 | £10.00 aged 18-20 Aged 18+
Bonus Scheme: Quarterly Bonus Incentive
Company: EG Group
This is an EG On The Move Vacancy
As one of the world's leading independent convenience retailers, our vision is to provide the best level of service to our valued customers. We owe our success to the amazing team at our petrol stations who are truly the heart and soul of our mission.
We are currently looking for a polite, proactive, dedicated, and a team playing individual who can provide outstanding customer service to join our team as a Customer Service Assistant
What will my role look like?
As a Customer Service Assistant, you will be representing EG Group in a positive, professional manner while preforming a range of duties such as engaging with our customers, delivering a fast and friendly service to the highest standards, and working on the till. With your up-sell skills, you will contribute to the store’s goals and increase the sales, and profits.
What would my main responsibilities be?
(Full training will be provided)
Identify common suspicious activity and transactions. Take delivery of fuel and store stock items. Check stock regularly. Adhere to Challenge 25 policies on age restricted items, and checking of ID. Ensure the store is well merchandised. Keep temperature records in line with procedure. Ensure the cleanliness of the site. Operate the cash register, handle money, and give correct change. Ensure that Food Safety and Health & Safety Policies and Procedures are followed.What’s in it for me?
To show our appreciation for your hard work, we have a range of benefits you can take advantage of
Pay increase upon completion of your 6 months’ probation Food to Go Discounts – 15% off Greggs, Starbucks, Subway & much more. Discount partnerships – retail, food, home, garden, electronics & much more 24/7 access to virtual GP & wellbeing service Quarterly bonus incentive Contracted hours Progression & career opportunities Life assurance Employee assistance programme Recognition rewards 10% Discount Card for Asda Learning & development opportunities Work anniversary awards Compassionate leave EG Cares benefits & rewards platform Access to the Learning Hub with the most extensive online learning course library in the worldApply today to start your fantastic career as our Customer Service Assistant
Who Are EG On the Move
EG On the Move is a leading UK-based petrol forecourt and convenience retailer, headquartered in Blackburn, Lancashire. Formerly part of the EG Group, the company operates a vast network of stores offering a range of products and services, including fuel, foodservice, grocery, and merchandise. Known for integrating traditional fuel services with modern retail conveniences, EG On the Move features state-of-the-art EV charging stations and partners with leading food brands like Starbucks and Subway. Their strategic locations and focus on sustainability and customer convenience position them as market leaders, committed to innovation and excellence in the retail sector.
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