Systems Management Officer

6 months ago

Preston, United Kingdom Coventry City Council Full time

What is the job role?

As an  Systems Management Officer , you will be responsible for defining and implementing application management processes to ensure the smooth operation across a portfolio of line of business applications.

This role involves managing resources to deliver high-quality Application Management services, covering a wide range of technologies including Client Server Application Software, Web Applications, Database Systems, and more. You will ensure that these services meet service level agreements, budget constraints, and quality targets. Additionally, you will develop comprehensive support plans and strategies, manage third-party support contracts, and oversee the entire lifecycle of application management, from planning, implementation, decommissioning, documentation and decommissioning.

Your work will support various user environments, including corporate settings, schools, libraries, and youth services, making a significant impact on both business operations and community services.

This post is exempted under the Rehabilitation of Offenders Act and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

Who are we looking for?

We are seeking a proactive and detail-oriented professional with a passion for optimizing technology to enhance business operations. The ideal candidate will have a strong background in managing application services across diverse environments, demonstrating expertise in Client Server Application Software, Web Applications, Database Systems, and related technologies.

You should be an excellent communicator with the ability to create effective service level agreements, manage resources efficiently, and oversee third-party support contracts. Strong strategic planning and documentation skills are essential, along with a commitment to meeting quality, budget, and SLA targets. If you are a problem-solver who thrives in dynamic settings and enjoys collaborating with various stakeholders, we want to hear from you.

If you need help or support to complete your application, please visit our to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

Members of the Armed Forces and veterans Are currently in care or have previously been in care If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.

Interview date(s): 11th July

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

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