Communications and Engagement Officer

3 weeks ago


Maidstone, United Kingdom Kent and Medway NHS & Social Care Partnership Trust Full time

Job overview

This vacancy will be based at Laurel House in Canterbury, with a requirement for regular work at Eureka Place, our mental health centre in Ashford.

The successful candidate will be responsible for supporting the day-to-day running of the administration team, aligned to the newly formed Mental Health Together team for Canterbury and Ashford. 

Mental Health Together is an exciting new service formed as part of the Community Mental Health transformation in Kent and will work with Primary Care agencies, to offer service users of all adult ages the best possible service and treatment.

Mental Health Together will work alongside the established Community Mental Health Team, but it’s aim is to offer a significant number of service users easier access to mental health services and interventions to promote Well-Being in the early stages of their symptoms.

Main duties of the job

The successful candidate will be leading a team of administrators, who manage referrals, book appointments, type letters, respond to telephone calls and greet patients and carers at reception. The post-holder will be part of the local leadership team and will work alongside the service managers and operational team leaders, to improve the administration processes, lead and motivate the team.

The successful candidate will support the day to day running of the administration team. With support from the leadership team they will take the lead on implementing changes to the admin processes, in order to contribute towards achieving the trust objectives and to improve the quality of the service provided to our patients and carers.

They will provide supervision and appraisals for the administration team and be expected to manage any absence, performance or conduct issues in accordance with trust values and policies and will be supported to do so by their line manager and HR.

They will be expected to analyse and interpret performance reports and collate data as needed and will be responsible for the agenda and minutes for team meetings.

Working for our organisation

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.

The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.



  • Maidstone, United Kingdom Connect2Kent Full time

    Connect2Kent are currently seeking for a Customer Relations Assistant to join an on-going temporary assignment for Kent County Councils Adult Education Team. - Based in Maidstone, Kent - £15.80 per hour - Monday to Friday 9-5pm (3.5 hours per day, 7 hours per week) flexible days and times **Job Purpose**: Project support, project engagement and...


  • Maidstone, United Kingdom Kent County Council Full time

    Advert We are looking for an experienced and creative Communications Officer to join our Marketing and Resident Experience (MRX) team. The MRX Team leads Kent County Council’s communications, marketing, engagement and customer feedback functions. The team designs and improves resident experience of services and manages KCC’s reputation through a variety...


  • Maidstone, United Kingdom Golding Homes Full time

    **We are Golding - thank you for looking!** **Background** It is a great time to join Golding, with our new corporate plan and a vision of providing Outstanding Services, Great Homes and Proud Communities. We have an established track record for building quality homes and investing in our local communities. We are excited to recruit for this role at...


  • Maidstone, United Kingdom Reed Marketing & Creative Full time

    ** Marketing Communications Officer - Maidstone - Hybrid - £25k - £30k** **Key duties of the Marketing Comms Officer**: - Support the Marketing Manager in the implementation of a marketing and communications strategy. - Plan, develop and deliver dynamic and engaging content for use across brand owned media. - Create exciting and relevant copy for use...


  • Maidstone, United Kingdom Kent and Medway NHS and Social Care Partnership Trust Full time

    This newly created role is looking for an experienced digital content officer to join our forward-thinking communications and engagement team to help shape the delivery of our new intranet and improve the online experience for our staff and service users. Our new intranet will be an app-first staff intranet to support our nearly 4,000 staff. Working...


  • Maidstone, Kent, United Kingdom Sja's West Full time

    Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century? As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as ‘everyday’ health emergencies, training, supporting communities, and improving young...


  • Maidstone, Kent, United Kingdom Red 5 People Full time

    Are you great at engaging with referral partners for employability & skills contracts? You will be working in an outreach capacity securing new learner sign ups. The contracts you are working on are Multiply and AEB. Primarily you will be building up relationships with job centres and community organisations to promote the service and bring onboard...

  • Bereavement Officer

    1 month ago


    Maidstone, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

    You will be expected to provide cover across the Trust acting as the first point of contact for bereaved relatives to support and guide them through the legal processes following a death. This post requires you to have the ability to engage sensitively, both in person and on the telephone with bereaved relatives concerning causes of death, documentation,...

  • Community Midwife

    1 month ago


    Maidstone, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

    We are pleased to share this exciting opportunity for experienced Midwives to join our Community Midwifery teams caring for women and families at Maidstone and Tunbridge Wells NHS Trust. This role will involve working as part of our team of dedicated and enthusiastic Community Midwives delivering exceptional maternity care in a range of community...

  • Office Apprentice

    21 hours ago


    Maidstone, United Kingdom Kamro Ltd Full time

    Office Apprentice Maidstone Are you eager to kick-start your career and develop your skills in a dynamic work environment? We're on the hunt for an Office Apprentice to join our team to help aid us in our growth. We are a forward-thinking recruitment company which provides a 5 star rated alternative recruitment solution to clients all over the UK. As an...


  • Maidstone, Kent, United Kingdom Crowe UK Full time

    About Crowe Crowe is a leading national audit, tax, advisory and risk firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in 150 countries and across 798 offices globally. We pride ourselves on looking after our people, whether...


  • Maidstone, Kent, United Kingdom Crowe UK Full time

    About Crowe Crowe is a leading national audit, tax, advisory and risk firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in 150 countries and across 798 offices globally. We pride ourselves on looking after our people, whether...


  • Maidstone, Kent, United Kingdom Crowe UK Full time

    Crowe is a leading national audit, tax, advisory and risk firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in 150 countries and across 798 offices globally. We pride ourselves on looking after our people, whether you’re...

  • Admin Officer

    1 month ago


    Maidstone, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

    The Rubin Clinic Sexual Health & HIV Services provide expert care on all areas of sexual health, HIV and contraception care across West and North Kent with clinics in Maidstone, Tunbridge Wells, Gravesend and Dartford. An opportunity has arisen for an enthusiastic, well-motivated and efficient individual to work as part of a team covering reception and the...


  • Maidstone, United Kingdom Kent and Medway NHS and Social Care Partnership Trust Full time

    Fixed term contract of 15 months We are seeking an Apprentice Office Assistant for the Medium Secure Unit at the Trevor Gibbens Unit, Maidstone. This is an opportunity to join a friendly admin team in an interesting role. In view of the nature of the work you should be 18 years or above at the time of commencing the role. **Duties may include**: - Sort...


  • Maidstone, United Kingdom Kent and Medway NHS & Social Care Partnership Trust Full time

    Job overview We have an exciting opportunity for a Registered Mental Health Nurse to join the new West and North Kent Community Rehabilitation Service as Clinical Lead Nurse. The Community Rehabilitation Service provides a flexible range of mental health interventions to help clients complex mental health needs to manage their mental health more...

  • Admin Officer

    1 month ago


    Maidstone, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

    The Rubin Clinic Sexual Health & HIV Services provide expert care on all areas of sexual health, HIV and contraception care across West and North Kent with clinics in Maidstone, Tunbridge Wells, Gravesend and Dartford. An opportunity has arisen for an enthusiastic, well-motivated and efficient individual to work as part of a team covering reception and the...

  • HR Officer

    1 month ago


    Maidstone, United Kingdom Reed Human Resources Full time

    HR Officer - Full time - Maidstone Key responsibilities include: Recruitment Liaising with hiring managers to understand their resourcing needs and obtaining approval to hire from the Executive Board Drafting Job Descriptions/Person Specifications Negotiating terms of business with agencies and head-hunters to maintain a PSL Designing competency based...

  • Listing Officer

    1 month ago


    Maidstone, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 323848**Salary**: - £27,223 - £28,613- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Executive Officer- EO**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About the...

  • Office Administrator

    2 hours ago


    Maidstone, United Kingdom Midas Selection Ltd Full time

    The Company: An exceptional opportunity has arisen due to growth to join one of the leading catering design houses in the foodservice sector. We are a renowned catering design house, specializing in major hospitality spaces such as stadia, arenas, hotels, and conference centers. With almost 15 years of establishment, we have established ourselves as market...