Receptionist/Administrator

3 weeks ago


Bolton, United Kingdom Dr Karim and Dr James-Authe Full time

Job summary

Applicantsmust be:

excellentcommunicators

caringand empathetic

ableto deal with sensitive information confidentially

professional

friendly

ableto work as part of a team

Experience of dealing with patients would be desirablebut not essential

Main duties of the job

Greet patients and visitors,appropriately handle requests and queries in a polite, welcoming and efficient manner. Answer the telephone promptly and efficiently with a helpful and friendly approach actioning calls appropriately. Operate the practice appointment system.

About us

We are a friendly team with over 4200 patients over 2 sites.

We offer the NHS pension and paid annual leave.

Job description

Job responsibilities

JOB PURPOSE:

Responsibility for providing first-line contactfor patients on behalf of the Practice and dealing with their requests in acourteous and efficient manner.

Contributes to the delivery of a range ofservices for patients.

Responsibility for the filing, record keepingand distribution of patients records.

See Job description attached

Person Specification

Qualifications

Essential

See Job description and spec

Desirable

See job description and spec

Experience

Essential

See job description and spec

Desirable

See job description and spec

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