Bank Medical Secretary

2 months ago


Havant, United Kingdom Spire Healthcare Ltd Full time

Spire Portsmouth Hospital is recruiting for a bank medical secretary to join our dynamic team on a flexible basis.

Spire Portsmouth Hospital offers world-class care within beautiful surroundings, and is part of one of the UK's most respected private hospital groups. With a full multidisciplinary medical team, you can get fast access to expert healthcare, from consultations and diagnosis to personalised treatments and as much aftercare as you clinically need.

Main responsibilities:

  • To answer telephone queries, allay fears and refer to Consultants as necessary. Arranging New Patient appointments and registering them using an In-house database using DGL, Carebit and SAP.
  • Provide new patients with specific information relating to their appointment with regards to potential Hospital and Consultant fees.
  • Type up clinic letters where necessary or use Carebit and DGL. Using digital dictation from Consultant's clinic in a timely manner, arranging future follow up appointments using electronic diaries for each Consultant.
  • Assist with preparation of future clinics, chasing results, updating and amending as necessary on behalf of the Consultants.
  • Chase patient results & ensure ready for consultant to review prior to, or at next appointment.
  • Type discharge summaries dictated by Consultants as required.
  • Produce medical reports where necessary for Medical Insurers to approve treatment.
  • Maintain patient records securely as per Hospital Policy in line with data protection act.
  • Experience in working in a fast paced environment

Who we're looking for:

  • Previous experience as a medical secretary is desirable but not essential
  • Excellent telephone manner
  • Team player
  • Knowledge of medical terminology is highly desired
  • Good administration skills are essential as is attention to detail

Benefits

  • Bank colleagues are paid weekly
  • We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
  • Unsocial Enhancements, dependent upon shift pattern worked (won't be applicable for all)
  • Access to Spire Healthcare pension
  • Access to Blue Light Card discounts
  • Smart spending discounts (in addition to Blue Light discounts) via 'Spire for You'
  • Wellbeing Centre access via 'Spire for You'
  • Free uniform
  • Free DBS
  • Full induction, including mandatory training updates
  • Opportunities for further training and progression into permanent posts
  • Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team
  • We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave.


Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

  • Driving clinical excellence
  • Doing the right thing
  • Caring is our passion
  • Keeping it simple
  • Delivering on our promises
  • Succeeding and celebrating together
  • Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications

For us, it's more than just treating patients; it's about looking after people



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