Customer & Dealer Support - Southend

1 month ago

SouthendonSea, United Kingdom Grosvenor Casinos Full time
Customer & Dealer Support - Southend

Company Description

Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for.

Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that's fine with us; as the largest operator in the UK, we have lots of opportunity and structured development programmes.

At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team.


Job Description

Grosvenor Casino, Southend

As a Customer and Dealer Support you are expected to ensure the Gaming Tables are run effectively and the customer experience is enjoyable and welcoming.

You are expected to support the Dealer in the day to day running of a Casino game.

You are expected to keep the gaming floor engaged, interactive as well as meeting safer gambling objectives and even managing the pit from time to time.

You will;

  • Acknowledge, welcome and assist customers in the Gaming Area
  • Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
  • Collaborate and work as part of the wider casino team
  • Supports the dealers to ensure the gaming tables are run effectively
  • Connects with first time customers, explaining how the games are run
  • Supervise the action on the Gaming Tables

Qualifications

  • Fully conversant in gaming operations with experience of working as a senior dealer
  • Holds a current PFL licence, issued by the Gaming Commission
  • Must be able to work shifts at any time of the day, including weekends and bank holidays.


Additional Information

40hr contract, multiple positions

  • Competitive Salary: We value your contributions and offer a competitive salary that recognises your hard work and dedication.
  • Fantastic Rewards Package: Beyond a competitive salary, our reward package includes a range of benefits, bonuses, and perks to ensure your job is both fulfilling and rewarding. 
  • Induction for Success: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Grosvenor values and culture, ensuring you are well-prepared for your role.
  • Learning and Development: You'll have the opportunity to learn and grow with the guidance of experienced industry professionals, using your unique flare and style to become a driving force of our team's success.
  • Exciting Project Work: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued.
  • People-Focused Culture: Grosvenor is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive.
  • High-Performing Culture: Join a team that embraces high performance. We set the bar high and help you reach your full potential.
  • Emphasis on Growth: At Grosvenor, growth is not just a word; it's a commitment. We foster your individual and team growth to help you succeed and excel.

 

Don't miss out on the opportunity to join a people-focused business, offering a high-performing culture where you and your team can work, win, and grow together.

The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.

  • Customer Support Administrator

    1 day ago

    Southend-on-Sea, United Kingdom Southend-on-Sea Borough Council Full time

    CONTRACT TYPE **Permanent** CLOSING DATE **01-Aug-2023** SALARY **£22,777** Your new organisation Southend-on-Sea City Council is a Unitary local authority, providing vital services to meet the needs of the local community. We employ around 1,800 staff who are working alongside our partners and local communities to deliver the Southend 2050 ambition...

  • Administration Assistant

    1 day ago

    Southend-on-Sea, United Kingdom ATF Southend Full time

    **About us** We are professional, agile, professional, and our goal is to We work with young people and their families to raise aspirations and build resilience. We are a fast growing charity that is on an exciting journey. We are looking for enthusiastic individuals that care and want to make a difference. This is an exciting opportunity for the right...

  • Apprentice Gardener

    4 weeks ago

    Southend-on-Sea, United Kingdom Southend-on-Sea Borough Council Full time

    CONTRACT TYPE **Permanent** CLOSING DATE **09-Jul-2023** SALARY **£11,737.60** About the role 24 month fixed term contract **About the role**: We are looking for an enthusiastic and reliable apprentice to carry out a range of grounds maintenance work including grass cutting, weeding and plant maintenance. The apprentice will also assist with...

  • Full Time Receptionist Position

    1 month ago

    Southend-on-Sea, United Kingdom Southend Orthodontics Full time

    Hi are you a superstar receptionist seeking a new position? We are recruiting for a fulltime receptionist to come and join our friendly orthodontic practice. The practice has been established over 30 years treating thousands of NHS and private patients in the Essex Area. We are close to all transport links such as Victoria Station and 5 mins from Southend...

  • Customer Services Apprentice

    4 weeks ago

    Southend-on-Sea, United Kingdom Southend-on-Sea Borough Council Full time

    CONTRACT TYPE **Fixed Term Contract** CLOSING DATE **31-Aug-2023** SALARY **£11737.60** About the role We have a fantastic opportunity for an apprentice to join Southend on Sea City Council in our Customer Support team. You will provide a range of customer focused administration and support services for citizens, internal customers, partners and...

  • Btec Sports Tutor

    5 days ago

    Southend-on-Sea, United Kingdom Southend United Community Foundation Full time

    This academic year saw the Southend United Community Foundation enter its 10th year of educating young people in the local community. Southend United Community Foundation recognises the positive role it can play within the community, so it created a unique sporting academic programme, with the aim of tackling the education inequality that exists within the...

  • Secondary Learning Support Assistant

    6 hours ago

    Southend-on-Sea, United Kingdom Randstad Education Full time

    Join Our Team as a Secondary School Learning Support Assistant (LSA) in Southend-on-Sea, Essex! Are you passionate about supporting students with Special Educational Needs and Disabilities (SEND)? Do you thrive in dynamic learning environments where no two days are the same? If so, we want you to be part of our team!Position: Secondary School Learning...

  • Doggy Daycare Assistant/driver

    1 month ago

    Southend-on-Sea, United Kingdom PawsIndoors Southend Full time

    **Doggie Daycare Assistant & Driver** Paws Indoors, Unit 4-5 Carlton Court, Grainger Road, ss2 5bz **About the Job** Doggie Daycare Assistant & Driver Paws Indoors Southend is looking for new full time members of the team to expand our already brilliant one. We want doggie loving, qualified & passionate member 's of the team. We pride ourselves on our 4*...

  • Customer Service Apprentice

    1 month ago

    Southend-on-Sea, United Kingdom Group 1 Automotive UK Full time

    **Group1 Automotive** **Customer Service Apprenticeships** Are you a driven, enthusiastic and motivated individual? Are you keen to learn and train with a leading Automotive Dealer Group and work with their exciting product? If the answer is yes to the above then we want to hear from you! Our hugely successful Volkswagen Dealership in Southend are looking...

  • Secondary Learning Support Assistant

    3 days ago

    Southend-on-Sea, United Kingdom Randstad Education Full time

    Join Our Team as a Secondary School Learning Support Assistant (LSA) in Southend-on-Sea, Essex! 🎓 Are you passionate about supporting students with Special Educational Needs and Disabilities (SEND)? Do you thrive in dynamic learning environments where no two days are the same? If so, we want you to be part of our team! Position: Secondary School...

  • Retail Adviser 20hrs/week

    1 month ago

    Southend-on-Sea, United Kingdom Vodafone Full time

    **Retail Adviser 20hrs/Week - Southend On Sea**: **Location: Southend On Sea** **Salary: £9.50 / PH + unlimited bonus structure** **Hours: 20hrs/week** Do you want the chance to build a career in retail? Our Vodafone Partner stores are independent franchises that provide you with the opportunity to develop and contribute to a growing local...

  • Secondary Learning Support Assistant

    3 days ago

    Southend-on-Sea, United Kingdom Randstad Education Full time

    Join Our Team as a Secondary School Learning Support Assistant (LSA) in Southend-on-Sea, Essex! Are you passionate about supporting students with Special Educational Needs and Disabilities (SEND)? Do you thrive in dynamic learning environments where no two days are the same? If so, we want you to be part of our team!Position: Secondary School Learning...

  • Behaviour Mentor Pru

    1 month ago

    Southend-on-Sea, United Kingdom Remedy Recruitment Group Full time

    **Behaviour Mentor (PRU) - Southend** Remedy Education are currently recruiting for Behaviour Mentors to work within a Secondary School / Pupil Referral unit based in Southend supporting pupils with SEMH (Social, Emotional & Mental Health). We are looking for a dynamic and adaptable Behaviour Mentors/Learning Support Assistant that will be able to support...

  • Learning Support Assistant, Essex, Southend-on-Sea

    6 hours ago

    Southend-on-Sea, United Kingdom Randstad Education Full time

    Job Title: KS3 & KS4 Learning Support Assistants (LSA)Location: Southend-on-Sea, EssexAre you passionate about supporting young learners to reach their full potential? Do you have experience working with children with Special Educational Needs and Disabilities (SEND)? If so, we have an exciting opportunity for you!We are currently seeking enthusiastic and...

  • KS3 & KS4 Learning Support Assistant - Essex, Southend-on-Sea

    3 weeks ago

    Southend-on-Sea, United Kingdom Randstad Education Full time

    Job Vacancy: Learning Support Assistants (LSA) for KS3 & KS4Location: Southend-on-Sea, EssexAre you passionate about supporting students with Special Educational Needs and Disabilities (SEND)? Do you possess a good sense of humour, strong behaviour management skills, and the ability to adapt to different learning styles? If so, we have an exciting...

  • KS3 & KS4 Learning Support Assistant - Essex, Southend-on-Sea

    3 weeks ago

    Southend-on-Sea, United Kingdom Randstad Education Full time

    Job Vacancy: Learning Support Assistants (LSA) for KS3 & KS4 Location: Southend-on-Sea, Essex Are you passionate about supporting students with Special Educational Needs and Disabilities (SEND)? Do you possess a good sense of humour, strong behaviour management skills, and the ability to adapt to different learning styles? If so, we have an exciting...

  • Puppy School Assistant

    4 weeks ago

    Southend-on-Sea, United Kingdom PawsIndoors Southend Full time

    Puppy School Assistant _ - Zero Hour Contract but with minimum 25-30 Hour's available plus overtime_ **Qualifications**: - ** MUST HAVE Minimum Level Three - Animal Care & Management or equivalent experience/qualification**: - Have worked or have experience with training puppies/dogs - Full manual drivers license **Little Paws Club Southend is looking...

  • Learning Support Assistant, Essex, Southend-on-Sea

    3 weeks ago

    Southend-on-Sea, United Kingdom Randstad Education Full time

    Job Title: KS3 & KS4 Learning Support Assistants (LSA) Location: Southend-on-Sea, Essex Are you passionate about supporting young learners to reach their full potential? Do you have experience working with children with Special Educational Needs and Disabilities (SEND)? If so, we have an exciting opportunity for you! We are currently seeking enthusiastic...

  • Pru Teacher

    1 month ago

    Southend-on-Sea, United Kingdom Remedy Recruitment Group Full time

    **PRU Teacher - Southend, Essex** Remedy Education are currently working with a Pupil Referral Unit based in Southend. The school is a KS1 - KS5 school supporting students with SEMH needs. The students are known to have challenging behaviour - sometimes extremely challenging. These studentsare often too challenging or disruptive for mainstream...

  • Pru Teacher

    1 month ago

    Southend-on-Sea, United Kingdom Remedy Recruitment Group Full time

    **PRU Teacher - Southend, Essex** Remedy Education are currently working with a Pupil Referral Unit based in Southend, Essex. The school is a KS1 - KS5 school supporting students with SEMH needs. The students are known to have challenging behaviour - sometimes extremely challenging. Thesestudents are often too challenging or disruptive for mainstream...