Service Consultant

3 months ago


Runcorn, United Kingdom Pentagon Motor Group Full time

Job Introduction

Pentagon Motor Group have an amazing new opportunity for a Service Consultant to join their highly successful team based in Runcorn.

If you . . .

Take pride in providing an excellent customer service experience Enjoy the buzz of a fast paced working environment Thrive in a team environment

Then this may be the opportunity for you

Have you heard about our benefits?

When you join Pentagon, from Day 1 you'll have access to a comprehensive benefits package including:

30 days holiday per year (including Bank Holidays) that will increase with length of service. Recommend a Friend Scheme. Discounted days out with family and friends. Retail discounts saving £££'s on shopping and dining out. Fully funded, Nationally Recognised Qualifications. Manufacturer specific training. Salary Finance. 24 hour access to the Employee Assistance Programme and designated site Mental Health First Aiders. Team member Pension Scheme contributions. Friends & family Customer Referral Payments Discounts on products and services that we provide for family and friends.

We pride ourselves on offering exceptional training and development opportunities along with realistic career paths for each member of our Team.

What will you be doing?

As a Service Consultant with the Pentagon Motor Group, you will be the first point of contact for customers and as such, you’ll be an important ambassador for the Group.

Responsibilities of the role include:

Meeting and greeting customers, ensuring an excellent level of customer service from the very beginning. Liaising with customers both face-to-face, by telephone and e-mail, understanding their requirements, interpreting them and advising if and when we are capable of satisfying them. Maintaining Service/MOT Planners and Workshop Loading, advising customers and the Workshop when vehicles are due in and completed. Taking responsibility for the receipt of and handover back of customer vehicles. The release and return of courtesy vehicles, carry out handover checks etc. Administration duties including pre populating job cards. Keeping customers up to date with the status of their vehicles and any further actions or costs required; gaining authority where necessary.

The working hours for this role are Monday to Friday, 08:00am – 18:00pm plus 1 in 3 Saturdays 08:00am - 12.300pm.

Who are we looking for?

You will need to have:

Previous experience working in a similar role. Experience of a busy, fast paced office environment. Exceptional Customer Service skills and a positive can do attitude. The ability to calm and manage difficult situations. Unlimited confidence, resilience, drive, energy and talent along with a professional manner. Excellent organisation skills and the ability to demonstrate a methodical approach to your workload. Strong administration skills and excellent attention to detail. Willingness to learn and develop An enthusiastic, team player mentality.

Previous experience working within a Motor Trade Aftersales setting would be advantageous for this role.


  • Service Consultant

    2 weeks ago


    Runcorn, United Kingdom Pentagon Motor Group Full time

    Job Introduction Pentagon Motor Group have an amazing new opportunity for a Service Consultant to join their highly successful team based in Runcorn.If you ...Take pride in providing an excellent customer service experienceEnjoy the buzz of a fast paced working environmentThrive in a team environmentThen this may be the opportunity for you!Have you heard...


  • Runcorn, Halton, United Kingdom Communicate SLT CIC Full time

    Company OverviewCommunicate SLT CIC is a not-for-profit organization providing flexible and tailored speech, language, and communication related services across the North West region. With over 13 years of experience, our dedicated team of professionals supports individuals aged 0-25 years directly and through others, using high-quality, evidence-based...

  • Recruitment Consultant

    6 months ago


    Runcorn, United Kingdom Brantham TA D&D Recruit Full time

    **Recruitment Consultant - Runcorn - £28,000 up to £32,000 per year** **Who are D&D?** D&D Recruit are a logistics recruitment done properly, at scale. We are looking for a new member to add to our growing team. **The role** Responsibilities will include: - Day to day management of all existing clients alongside the current team - Delivery of...

  • Recruitment Consultant

    6 months ago


    Runcorn, United Kingdom Brantham TA D&D Recruit Full time

    **Recruitment Consultant - Runcorn - £28,000 up to £32,000 per year** **Who are D&D?** D&D Recruit are a logistics recruitment done properly, at scale. We are looking for a new member to add to our growing team. **The role** Responsibilities will include: - Day to day management of all existing clients alongside the current team - Delivery of...


  • Runcorn, United Kingdom Pentagon Motor Group Full time

    Job Introduction Pentagon Motor Group have an exciting and rare new career opportunity for a Sales Consultant to join the amazing team at our Runcorn Ford dealership! Is this you... - Do you have a retail sales background with experience of achieving targets? - Do you have a genuine passion for people, making them the main focus in everything you do? - Are...


  • Runcorn, Halton, United Kingdom MDE Consultants Ltd Full time £12

    Job SummaryMDE Consultants Ltd is seeking a Quality Inspector to join our team. As a Quality Inspector, you will be responsible for conducting visual inspections of painted plastic components and assisting with sub-assembly operations.ResponsibilitiesConduct visual inspections of painted plastic components and perform testing as required.Perform polishing of...


  • Runcorn, Halton, United Kingdom Cinque Ports Vets Full time

    Senior Soft Tissue Surgery Position AvailableWe are looking for a senior soft tissue surgery expert to join our team at Northwest Veterinary Specialists. This is a fantastic opportunity for someone who wants to work in a dynamic and supportive environment, contributing to the development of our soft tissue service.The successful candidate will be responsible...


  • Runcorn, Halton, United Kingdom Lucion Group Full time

    Licence to operate not included in this job descriptionOur ideal candidate will have previous experience in bid writing and processes, ideally in environmental consultancy, infrastructure or construction sectors. They will be able to deliver on area targets and objectives for the Bids team, lead key meetings, review and refine pricing and content, and keep...


  • Runcorn, United Kingdom MDE Consultants Ltd Full time

    Job Summary:We are seeking a Quality Assurance Specialist to join our team at MDE Consultants Ltd. As a key member of our production team, you will be responsible for ensuring the highest quality standards in our products.Responsibilities:Conduct visual inspections of painted plastic components with some testing involved.Perform polishing of painted parts...


  • Runcorn, Halton, United Kingdom Cinque Ports Vets Full time

    Opportunity for a Soft Tissue Surgery SpecialistWe are seeking an experienced soft tissue surgery specialist to join our team at Northwest Veterinary Specialists. The successful candidate will have the opportunity to work in a leading referral-only specialist small animal hospital with departments in orthopaedic surgery, soft tissue surgery, neurology,...


  • Runcorn, United Kingdom Warrington and Halton Teaching Hospitals NHSFT Full time

    To provide a comprehensive secretarial service to consultant(s) and directorate team within the general procedures laid down for the department. The confidential nature of all work concerning patients must be understood and safeguarded. The medical secretary is a part of a team and must regard the interests of the patient as paramount and as such the Data...


  • Runcorn, Halton, United Kingdom Vetisco Full time

    We are seeking a skilled Veterinary Soft Tissue Surgeon to join our team at Northwest Veterinary Specialists, a leading referral-only specialist small animal hospital in Cheshire.About UsNorthwest Veterinary Specialists is a true multidisciplinary hospital with departments in orthopaedic surgery, soft tissue surgery, neurology, internal medicine, oncology,...

  • Medical Secretary

    6 months ago


    Runcorn, United Kingdom Warrington and Halton Teaching Hospitals NHS Foundation Trust Full time

    To provide a comprehensive secretarial service to Consultant(s), Medical Staff and the Departmental Team within the general procedures laid down for the Department. The confidential nature of all work concerning patients must be understood and safeguarded. The Medical Secretary is a part of a team and must regard the interests of the patient as paramount...

  • Class 1 Night Driver

    2 weeks ago


    Runcorn, United Kingdom CV-Library Full time

    Search are currently recruiting for a number of HGV Class 1 drivers to work on behalf of our prestigious client based in Runcorn. This is night trunking with start times between (Apply online only). This is ongoing work for the right candidate, who must pass an assessment prior to starting. Key Responsibilities: * Safely operate Class 1 vehicles. * Conduct...


  • Runcorn, United Kingdom Liquid Personnel Full time

    Job Title: Social Worker (Children)Location: HaltonWorking Hours: HybridRate: £44.04 per hourLiquid Personnel are currently recruiting for an experienced Qualified Social Worker to join a busy team in Halton,based within the Duty and Assessment Team.Responsibilities:As a Duty and Assessment Social Worker, you will work collaboratively with other...


  • Runcorn, Halton, United Kingdom Cinque Ports Vets Full time

    Exciting Opportunity for a Soft Tissue Surgery ExpertWe are seeking an experienced soft tissue surgery expert to join our team at Northwest Veterinary Specialists. The successful candidate will have the opportunity to work in a multidisciplinary team, contributing to the development of our soft tissue service and providing clinical services as a specialist...


  • Runcorn, United Kingdom Hazel Tree Eduction Full time

    **Hazel Tree Education are on the lookout for an experienced, or newly qualified, early career Teaching Assistant to work with learners on a supply basis. This role will be ad-hoc supporting the school with staff sickness, holidays and training days.** **Contract Type**: Temporary / Temp to Perm. - Have a right to work in the UK - A DBS on the update...

  • Medical Receptionist

    6 months ago


    Runcorn, United Kingdom Castlefields Health Centre Full time

    To carry out a range of reception and administrative tasks on a day to day basis Assist Patients with accessing medical care via Accurx Total Triage. Assist and direct patients in accessing the appropriate services or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the Practice team and project a positive...


  • Runcorn, United Kingdom Fresenius Kabi Limited Full time

    Overview: **Excellent Opportunity for a graduate to learn a niche specialism. Ideally, you’ll have an interest across Information Technology, Programme Management and Quality assurance. Full training, support and coaching will be provided.** The Company Fresenius Kabi is a global healthcare company that specialises in lifesaving medicines and...

  • Office Coordinator

    6 months ago


    Runcorn, United Kingdom KMS (Europe) Ltd, Runcorn Cheshire Full time

    **Office Coordinator** **Location: Manor Park, Runcorn** **About the Company** KMS (Europe) Ltd is a vibrant forward-thinking company with a proven track record in getting clients the results they need. Digital Signage Solutions have been our speciality since 2003. Originally a dedicated AV installer, we have expanded over the years to become a recognised...