Customer Service Administrator
3 months ago
We are currently seeking a Customer Service Administrator to join our Customer Service Team team at our Minworth site on a full time permanent basis
Salary: £25,500 per annum.
Working hours: Monday-Friday, starting between 6am-10am and finishing between 2pm and 6pm.
As a Customer Service Administrator you will support the day to day administration of Customer Services, offering outstanding contract support and customer service in a fast paced friendly environment and providing a continuous professional and dedicated service.
Job responsibilities of Customer Service Administrator include:
- Answering emails for both internal and external personnel.
- Problem solving for client, customer and Internal departments.
- Meeting customer and client expectations.
- Resolving customer and client queries.
- Order keying on SAP.
- Maintain a high level of customer/ client focus.
- Provide various reports for clients in a timely manner.
- ATP control for Order releasing.
- Ensure the completion and circulation of reports to relevant stakeholders.
- Other administration tasks as determined by the Customer Service Manager.
Qualifications
- Passion for delivering an exceptional customer service experience.
- Attention to detail/ accuracy.
- Good geographical knowledge.
- Proficient in computer literacy including Microsoft Excel, PowerPoint and Outlook.
- SAP experience.
- Excellent communication skills in order to deliver accurate information.
- Ability to work in a fast paced environment.
- Conscientious and reliable with adaptable attitude.
Additional Information
As part of our drive to make Great Bear a great place to work, we are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.
Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.
Our people are the driving force behind our success, which is why we offer a wide range of benefits which include:
- Annual Leave – Competitive holiday entitlement.
- Pension scheme – We want colleagues to enjoy a comfortable retirement so we offer a great contribution of 4% employee and 4% employer.
- Life Assurance - x2 your annual salary.
- Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year.
- Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
- Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the Month and Year, special recognition and long service awards.
- Everyday discounts - Via our benefit platform you will have access to over 50 retailer discounts for everyday savings
If you meet the requirements for the above role and are looking for your next career opportunity, please apply now and become a part of our #WinningTeam
-
Customer Service Administrator
2 months ago
Minworth, United Kingdom CV-Library Full timeCompany Description Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued,...
-
Customer Service Administrator
6 months ago
Minworth, United Kingdom Great Bear Full time**Company Description** Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions...
-
Customer Service Coordinator
2 days ago
Minworth, Warwickshire, United Kingdom Culina Group Full timeAt Great Bear, we provide distribution services to FMCG clients with a customer-centric service focus through a site-level empowered culture.We are seeking a Contract Administrator to join our team at Minworth on a full-time permanent basis. The role involves supporting the day-to-day administration of customer services, offering outstanding contract support...
-
Customer Service Operative
2 weeks ago
Minworth, United Kingdom CV-Library Full timeCustomer Service Operative Wanted In Minworth! Logistics People are looking for Customer Service Operative to join our team. To support the day to day operational requirements in terms of stock administration, client requests and liaison within the depot. To offer outstanding customer service in a face paced friendly environment and...
-
Minworth, Warwickshire, United Kingdom Culina Group Full timeWe are part of Culina Group, a leading provider of distribution services to FMCG clients. As a Contract Administrator, you will play a key role in supporting our customer service team at Minworth.Key responsibilities include order keying on SAP and other administration tasks determined by the Customer Service Manager.Required skills include proficient...
-
Customer Service Representative
6 months ago
Minworth, United Kingdom We Staff Full time**We Staff **are currently looking for a Customer Service Advisor to join a very high end client of ours based in the **Minworth B35** area The purpose of the role will be to provide a high level of service to your customers and to assist colleagues across the country. **Main role responsibilities** - Allocate work to couriers in a fair and transparent...
-
Contract Administrator
2 days ago
Minworth, Warwickshire, United Kingdom Culina Group Full timeCulina Group provides distribution services to FMCG clients with a customer-centric service focus. We are seeking a skilled Contract Administrator to join our team at Minworth.As a Contract Administrator, you will support the day-to-day administration of customer services, offering outstanding contract support and customer service in a fast-paced friendly...
-
Logistics Administrator
1 month ago
Minworth, United Kingdom CV-Library Full timeLogistics Administrator- Immediate Starts - Apply Now! Job&Talent is hiring Logistics Administrator to join the leading logistics company, Europa Worldwide Group, in Birmingham (B76 9EH). You'll work alongside a supportive, friendly team, with immediate start dates available. If you're looking to boost your skills, learn on the job, and excel in a...
-
Site Administrator
6 months ago
Minworth, United Kingdom Great Bear Full time**Company Description** Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions...
-
Customer Service Representative
6 months ago
Minworth, United Kingdom We Staff Full time**We Staff **are currently looking for a Customer Service Advisor to join a very high end client of ours based in the **Minworth B35** area The purpose of the role will be to provide a high level of service to your customers and to assist colleagues across the country. **Main role responsibilities** - Allocate work to couriers in a fair and transparent...
-
Transport Administrator
5 months ago
Minworth, United Kingdom Great Bear Full time**Company Description** Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions...
-
Customer Service Advisor
5 months ago
Minworth, United Kingdom We Staff Full time**We Staff **are currently looking for a Customer Service Advisor to join a very high end client of ours based in the **Minworth B35** area The purpose of the role will be to provide a high level of service to your customers and to assist colleagues across the country. **Main role responsibilities** - Allocate work to couriers in a fair and transparent...
-
Transport Administrator
4 months ago
Minworth, United Kingdom Culina Group Full timeJob Description We have an exciting opportunity for a Transport Administrator to join our team in Minworth on a full time permanent basis. Salary: £23,795 per annum. Working hours: Any 5 in 7 days, 9am-5pm. The purpose of a Transport Administrator is to provide administrative support and creation of accurate data, with the ability to work...
-
Sales Administrator
6 months ago
Minworth, United Kingdom SMH PRODUCTS LTD Full time**About our Company** With over 30 years experience in the decontamination industry, we are currently seeking an Internal Sales Administrator to join our busy Birmingham Branch. We value hard work and offer real opportunities for growth and development. This is a varied role which incorporates elements of both admin and sales, it would be excellent for an...
-
Logistics Administrator
4 weeks ago
Minworth, Warwickshire, United Kingdom Culina Group Full timeJob Title: Logistics AdministratorWe are seeking a Logistics Administrator to provide administrative support to our Transport Department at our Minworth site.Key Responsibilities:Contribute to the success of the site by ensuring all POD and Return processes are carried out in accordance with site policy documents.Booking in collections for customers and...
-
Administrator
5 months ago
Minworth, United Kingdom Pro1 Recruitment Ltd Full timeWe are looking to bring on board a Administrator to join a busy, fast-paced team based at our customer site in Minworth? We need someone that has a passion for speaking to people and not be scared of juggling various tasks at any one time. If this sounds like something for you then read on! The working hours at 700 am - 1600pm or 800 am - 1700 pm **Pay,...
-
Shipping Administrator
6 months ago
Minworth, United Kingdom SF Group Full timeShipping Administrator Ref code: NYC99095032 **Office Support** **£ 24000 per year** **Minworth, West Midlands, England** **Permanent** **Office Based** Applications Closed Shipping Admin 40 hours a week £24k B76 Main role and responsibilities To undertake all administration duties, to prepare accurate and efficient shipping documentation to ensure...
-
Transport Compliance Administrator
6 months ago
Minworth, United Kingdom Great Bear Full time**Company Description** Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions...
-
Contracts Administrator
6 months ago
Minworth, United Kingdom The Recruitment Group Full timeContracts Administrator - Permanent Contract to start ASAP! - Location: Minworth, Sutton Coldfield - Hours of Work: 8.30am - 5.00pm - Mon - Fri (40hrs)**Salary**: £25,000pa Main Role: To support the Contracts Manager in administering contracts and long-term agreements held by the company. Provide a high level of service and ensure our contractual...
-
Warehouse Administrator 12:30pm-8:00pm
5 months ago
Minworth, United Kingdom TLP Recruitment Full time**Warehouse Administrator 12:30pm-8:00pm** **Minworth** **£12.00-13.70 per hour** **Monday to Friday** **Temp to Perm** Excellent opportunity to join a leading logistics company as a Warehouse Administrator. The role will be based in Tunstall. **Responsibilities** - Ensuring all paperwork and systems are correct for the shipments - Answering customer...