Bar Assistant Manager

Found in: Talent UK C2 - 2 weeks ago

London, United Kingdom The Groucho Club Full time

The Groucho Club is looking for
an experienced Bar Assistant Manager to help our bar Manager oversee the Bar
department. The Bar Assistant Manager needs to have proactive energy, a
positive can-do attitude and friendly personality alongside all the other
skills that make you a top employee. Why is this so important? Because all our
employees are part of one team that all individually impacts on the experience
our members enjoy within the Club. That experience is what makes us unique.



Service Orientation




  • Ability to multi-task in a fast paced
    environment providing service for all members and instructing the bar
    staff of their duties and responsibilities where necessary;
  • Oversee that members and guests are
    greeted by the bar team;
  • Leading by example by providing excellent
    customer service to both members and guests and ensuring that the bar team
    are exhibiting the same behaviour;
  • Familiarisation of members, their regular
    requests and likes/dislikes and educating the team with this;
  • Maintains an energetic presence and
    displays a high level of enthusiasm;
  • Encourages bar staff to build
    relationships with members and guests;
  • Host members equally, fairly and with the
    utmost respect and privacy;
  • Understand and educate bar staff and
    members on the food menu, drinks and wine list;

  • Assisting with preparing and serving
    beverages / bar food to members and guests when necessary;

  • Steer ancillary revenues by recommending
    our other products to guests and members.


Operations




  • Oversee and manage the smooth running of
    the bar team within the Club;
  • Provide staff briefings and instructions
    regarding the upcoming service for the day / evening;

  • Ensuring the service runs smoothly and
    optimising profitability;
  • Consistently ensure that all daily tasks,
    including both opening and closing tasks are completed by bar staff;

  • Ensure that daily cleaning schedule is
    adhered to and the bar areas are kept clean at all times;
  • Involvement in the creation of new
    cocktail, drinks and bar food menus;

  • Attending and participating in scheduled
    team or shift meetings;

  • Check all bars are setup properly to
    ensure an efficient, tidy and organised bar at all times.


Leadership




  • Assist the Bar Manager in training new
    bartenders, cocktail waitress / waiter and barbacks and set expectation of
    the Club;
  • Assist the Bar Manager with staff
    appraisals and productive staff feedback;
  • Provides clear directions and guidelines
    to the bar staff;
  • Collaboratively assistants other
    departments and bars where necessary;

  • Demonstrates effective time management
    skills;
  • Approaches challenges in direct and
    timely manner;

  • Maintains a confident and/or commanding
    floor presence;

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