Bar Assistant Manager

3 weeks ago

London, United Kingdom The Groucho Club Full time
The Groucho Club is looking for an experienced Bar Assistant Manager to help our bar Manager oversee the Bar department. The Bar Assistant Manager needs to have proactive energy, a positive can-do attitude and friendly personality alongside all the other skills that make you a top employee. Why is this so important? Because all our employees are part of one team that all individually impacts on the experience our members enjoy within the Club. That experience is what makes us unique. Service Orientation Ability to multi-task in a fast paced environment providing service for all members and instructing the bar staff of their duties and responsibilities where necessary; Oversee that members and guests are greeted by the bar team; Leading by example by providing excellent customer service to both members and guests and ensuring that the bar team are exhibiting the same behaviour; Familiarisation of members, their regular requests and likes/dislikes and educating the team with this; Maintains an energetic presence and displays a high level of enthusiasm; Encourages bar staff to build relationships with members and guests; Host members equally, fairly and with the utmost respect and privacy; Understand and educate bar staff and members on the food menu, drinks and wine list;

Assisting with preparing and serving beverages / bar food to members and guests when necessary;

Steer ancillary revenues by recommending our other products to guests and members. Operations Oversee and manage the smooth running of the bar team within the Club; Provide staff briefings and instructions regarding the upcoming service for the day / evening;

Ensuring the service runs smoothly and optimising profitability; Consistently ensure that all daily tasks, including both opening and closing tasks are completed by bar staff;

Ensure that daily cleaning schedule is adhered to and the bar areas are kept clean at all times; Involvement in the creation of new cocktail, drinks and bar food menus;

Attending and participating in scheduled team or shift meetings;

Check all bars are setup properly to ensure an efficient, tidy and organised bar at all times. Leadership Assist the Bar Manager in training new bartenders, cocktail waitress / waiter and barbacks and set expectation of the Club; Assist the Bar Manager with staff appraisals and productive staff feedback; Provides clear directions and guidelines to the bar staff; Collaboratively assistants other departments and bars where necessary;

Demonstrates effective time management skills; Approaches challenges in direct and timely manner;

Maintains a confident and/or commanding floor presence;

TPBN1_UKCT

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