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Maintenance Operative

2 months ago

Central London, United Kingdom Atlas Full time
About The Role

Atlas Workplace Services was built to be different to the faceless organisations in facilities management industry that often lack the human touch. Our ambition is to make buildings and facilities better for the people who work in them.

We are currently seeking a highly skilled and motivated Maintenance Operative to join our dynamic team. As a Multiskilled Maintenance Operative (Handyperson) you will be competent and qualified to deliver high quality planned maintenance and reactive repairs across multiple disciplines.

The ideal candidate will have experience working in time critical environments, such as hotels or entertainment venues, with experience of listed buildings and high-quality finishes and have the ability to work to those high standards. This position entails working various shifts including some Saturdays and Evenings to ensure continuous operational coverage and exceptional customer service.
Principle Duties and Responsibilities
  • Ensure the highest standards and Salisbury competencies are delivered and demonstrated.
  • Deliver Portfolio M&E PPM and minor works.
  • Ensure the Client, Customer and Team are ‘kept in the loop’ through feedback and regular updates.
  • Contribute to the delivery of a quality service, aiming for 100% satisfaction of the Customer.
  • Provide technical support, advice and guidance to the Customer and Team.
  • Ensure best value for money to the Client by ensuring accuracy within the Team by checking resource and materials are suitable to effectively deliver the service.
  • Report on performance to your Area Manager.
  • Ensure safe delivery of all Salisbury works, including those of our service partners.
  • Produce details of time and materials required for any minor works for quoting purposes.
  • Liaise with Account co-ordinators, Schedulers, Management, and Sub-Contractors to deliver work to the highest standard within SLA, as required.
  • Build and foster relationships with the Client, Customer, other Salisbury colleagues.
  • Ensure Maximo system is constantly updated via your issued tablet and that all time is accounted for on the generated timesheet.
  • Take ownership of the sites delivering exceptional service to the customer.
  • Work as part of a 7-week shift rota which includes some evenings and weekend working.
  • Cover all call out responsibilities out of hours when rostered.
About You Minimum Qualifications, Certifications and Training required
  • GCSE in English and Maths or Equivalent
  • NVQ Level 3 in an M&E discipline (Gas, Electrical, AC, Plumbing, Carpentry)
  • Legionella (L8) trained and competent
  • Accredited Health and Safety qualification e.g. IOSH Working Safely or equivalent
Essential Knowledge, Skills and Experience for this role
  • Strong, demonstrable competencies of dealing with fabric related works in a maintenance environment.
  • 2 years previous experience within similar environment, and in particular, across area multi sites and multi discipline service delivery
  • Background in engineering or property maintenance
  • Experience of working with asset/work management systems such as MAXIMO / CAFM systems on smartphones
  • Ability to manage priorities in line with business needs
  • Ability to turn hand to most activities within a building maintenance environment