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Business Support Administrator

1 month ago

West Malling, United Kingdom New Appointments Group Full time

Business Support Admin required in Kings Hill.

We are working with a client who required a business support basis initially a temporary position with the view to go permanent for the right candidate. This role is hybrid and office attendance is required once a fortnight. The role will involve assisting customers, managing billing, and maintaining accurate records.

Duties include:

  • Assisting with admin of on boarding new customers ensuring all information such as billing details are correct and up to date
  • Customer service via email or teams, providing support on any queries professionally
  • Running monthly billing reports for the services, checking for accuracy and handling any issues that may come up with billing and reporting.
  • Updating Excel spreadsheets and using tables to filter or find information
  • Updating the database
  • Processing and validating invoices
  • Build and maintain strong working relationships with colleagues, customers and suppliers.

We are seeking an experienced office administrator with strong database management skills and a proven track record in delivering excellent customer service. The ideal candidate will possess outstanding communication abilities, be a team player, and demonstrate exceptional attention to detail. You will thrive in a fast-paced environment and be adept at meeting deadlines. As this role is primarily remote, self-motivation is crucial. Proficiency in Microsoft Word and Excel, including the ability to filter data and use pivot tables, is essential.

This role is Monday to Friday. 9-5 and pays £11.87ph. Training is done in the office for the initial 2 weeks.

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all. Twitter: @nagforjobs​