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Bank - Medical Secretaries

2 months ago

London, United Kingdom NELFT NHS Foundation Trust Full time

Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.

The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.

Find out more about NELFT careers and what makes our Trust a great place to work, in this video

Job overview

Are you available to work and do you have relevant experience working as a Medical Secretary or are you an experienced PA with experience in a clinical setting. If so, we need you to work in our busy NHS setting to cover ongoing vacancies. 

Please note: If you have applied for this or a similar role within the last six months and were not shortlisted, we kindly ask you not to reapply at this time unless your skills and experience have significantly changed.

The successful candidate will provide comprehensive confidential secretarial and administrative support to the multi-disciplinary teams, ensuring efficient and smooth running of the service.

To be responsible for providing day to day administrative support to the service, within the context of a paper light office. The post requires the ability to work on own initiative and to liaise effectively with a broad range of professions and service users and to maintain client confidentiality. 

The post holder will be required to work in a busy and demanding environment and should be flexible and adaptable whilst having the ability to prioritise work and use their initiative to make sound judgements.

To be the primary point-of-contact for the Medical Consultants. Deal with
enquiries on their behalf, take messages accurately, give information and advice (not medical) to GPs, relatives and other staff involved with the patient in a manner responsive to customer needs and in accordance with consent to share information.

Please note that whilst hours are flexible on bank, medical secretarial shifts are usually required within office hours, Monday – Friday.

Please only apply if you are available to work and have the knowledge and experience we are looking for.

Main duties of the job

To provide a comprehensive administrative service to the community and multidisciplinary teams, including processing all referrals, reports, correspondence, documentation, and related filing, and photocopying and scanning. To ensure that all incoming post is date-stamped, scanned, and distributed to the appropriate persons and that out-going mail is sorted according to internal, external departments and relevant agencies. To type correspondence when required. To maintain office filing systems and ensure information relating to service users is accessible to relevant staff, always ensuring confidentiality. To maintain a standard filing system ensuring that the filing of patient notes, correspondence, questionnaires etc are kept up to date in line with record keeping policies and to ensure patients records are updated on in house systems. To book interpreters and translators for clients’ appointments and monitor confirmation of bookings and action as appropriate.

Working for our organisation

We operate a Temporary Staffing service and offer our Bank Staff excellent benefits including:

Competitive hourly rates and weekly pay Access to paid annual leave and statutory sick pay My Trust Benefits discount scheme Access to the NHS pension scheme Paid mandatory training Opportunities for locally agreed training Flexibility of hours/location Priority over agency staff for booking shifts Free uniform Opportunity to apply for permanent posts

Detailed job description and main responsibilities

The main duties of the post are outlined in the attached job description.

If you have any queries please contact temporary staffing recruitment.

Person specification

Experience

Essential criteria

Worked as Medical secretary in the NHS or an experienced PA in a medical setting

Benefits

We believe in bringing your authentic and best self to work, in order to deliver the best care to our patients. We are committed to supporting our employees holistically. Here is a snapshot of what is on offer at NELFT:

A long-standing and award-winning approach to equality and diversity with supportive networks for ethnic minority staff, staff with disabilities or long term/chronic conditions and LGBT staff. A commitment to supporting colleagues to achieve a work life balance, through flexible working opportunities and our effortsto support our working parents and carers. This has resulted in us being recognised as a ‘Top 10 Family Friendly Employer’ from the Working Families Charity. Proactive health and wellbeing support, including access to our employee assistance programme, staff psychological support, individual wellbeing conversations and a network of health and wellbeing ambassadors. Detailed information about our wellbeing and benefits offer can be found in this link.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time hours or another flexible pattern.