Customer Service Administrator

4 weeks ago


Loughborough, United Kingdom HAYS Full time
Long-term Temporary | Loughborough | Full-time

Your new role 
Location: Loughborough, LE11Hybrid (after training): 4 days in office, 1 day working from home
Length: long-term temp
Start: ASAP
Key responsibilities:

Receive and handle customer requests.Work closely with suppliers and other teams to ensure accurate and timely implementation of new products.Ensure accurate information from customers to process requests efficiently.Accurately update product data attributes in the internal system.Maintain complete and accurate product information in line with business rules and guidelines.Complete Supplier Onboarding tasksNegotiate.Meet departmental targets for turnaround times and delivery performance.Drive internal process improvements using internal systems.What you'll need to succeed 
Proven Customer ServiceStrong Technical Skills: Proficient knowledge of Microsoft Access, Microsoft Excel, and CognosAbility to work under tight deadlines and demonstrate flexibility with priorities.Effective communication, both written and verbalAbility to work independently as well as effectively in a team environment.Excellent negotiation abilities.Ability to multitask and pay attention to detail.Customer-Centric Attitude

What you need to do now 
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
# 4538860

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