Customer Service Administrator
4 months ago
**Are you looking to work with a friendly and relaxed Team?**
**With an option to work 1-2 days a week from home.**
**If building a rapport with others is second nature, then this could be the job for you**
**About Accordial**:
Accordial Ltd is the UK’s largest manufacturer and installer of high performance robust acoustic movable walls, perforated sound absorbing wall panels and sliding folding partitions. We have been making our systems at our Loughborough based facilities for over 20 years. We are part of Ash and Lacy Group of Companies providing long term stability and advanced engineering expertise for future development of our product ranges.
Our systems are installed in many prestigious buildings, including top sporting stadia, exhibition and conference centres, schools, academies, community centres, religious establishments and leading hotel chains. Common to every installation, no matter how large or small the project is, our commitment is to the highest standard of design, build, installation and aftercare**.**
**Customer Service Administrator**
**Duties & Responsibilities**
- Reporting to Service & Repairs divisional manager
- Actively looking for new business
- Estimating costs of repairs using cost matrix and sending quotations
- Willingness to achieve set out KPIs and targets
- Scheduling, developing and maintaining relationships with engineers and clients
- Managing multiple accounts, ensuring that a high level of customer retention and satisfaction is maintained
- Engage with multiple customers on a daily basis by reaching out to new and existing clients
- Updating records to customer accounts on our CRM System
**What we are looking for**
- Excellent telephone manner and relationship building skills.
- Excellent organisational skills.
- Team player
- “Can do” attitude with strong problem-solving skills
- Strong communication skills and a great personality
- Computer literate with basic MS office skills as a minimum
- A background within construction / moveable wall industry is an advantage however, training will be provided.
- Background in customer service
**Benefits**
- Company Pension Scheme
- Option to work 1-2 days a week from home
- Sick Pay
- Uncapped commission structure
- On Site Parking
- Salary Range £21,800K+ commission + bonus available
- 25 Days of Holiday + Bank Holidays
- Job Types: Full-time, Permanent
**Salary**: £21,800 -£25,000 per annum
**Job Types**: Full-time, Permanent
**Salary**: £21,800.00-£25,000.00 per year
**Benefits**:
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
Work Location: Hybrid remote in Loughborough
Reference ID: Service & Repair Account Manager
-
Customer Service Administrator
3 weeks ago
Loughborough, United Kingdom SF Recruitment (Leicester) Full timeJob Title: Temporary Customer Service Administrator Location: Loughborough Salary: £25,000 Duration: ASAP – Contract 3/4 months. The Professional services department at SF Recruitment are seeking a Temporary Customer Service Administrator to join our client's service department in Loughborough. In this role, you will be a valued member of a fun team,...
-
Customer Service Administrator
3 weeks ago
Loughborough, United Kingdom SF Recruitment (Leicester) Full timeJob Title: Temporary Customer Service Administrator Location: Loughborough Salary: £25,000 Duration: ASAP – Contract 3/4 months. The Professional services department at SF Recruitment are seeking a Temporary Customer Service Administrator to join our client's service department in Loughborough. In this role, you will be a valued member of a fun team,...
-
Customer Service Administrator
2 weeks ago
Loughborough, United Kingdom SF Recruitment Remote Work Freelance Full timeJob Title: Temporary Customer Service AdministratorLocation: LoughboroughSalary: £25,000 Duration: ASAP – Contract 3/4 months. The Professional services department at SF Recruitment are seeking a Temporary Customer Service Administrator to join our client's service department in Loughborough. In this role, you will be a valued member of a fun team,...
-
Administrator - Customer Service and Finance
3 months ago
Loughborough, United Kingdom Inspire Recruitment Full time** Please note - Due to company location you must be able to drive and have access to a vehicle** Are you a versatile administrative professional with a knack for juggling multiple tasks? Do you thrive in a fast-paced environment where your organisational skills and commercial acumen are put to the test? If you're looking for a dynamic role that allows you...
-
Claims & Customer Service Administrator
3 months ago
Loughborough, United Kingdom Sanderson Design Group Plc Full time**Claims & Customer Service Administrator** We’re looking for a dedicated Claims & Customer Service Administrator to address customer claims in a timely and effective manner to ensure we provide best-in-class customer service. As a Claims & Customer service Administrator, you will facilitate the administration of product returns, debit/credit notes,...
-
Customer Service Coordinator
3 weeks ago
Loughborough, Leicestershire, United Kingdom SF Recruitment (Leicester) Full timeAbout the Role:We are seeking a highly organized and detail-oriented Temporary Customer Service Administrator to join our client's service department in a dynamic and fun team environment.Key Responsibilities:Process and dispatch customer inquiries and requests in a timely and efficient manner.Provide exceptional customer service and support to internal and...
-
Customer Service Advisor
3 months ago
Loughborough, United Kingdom SF Group Full time**Customer Service Advisor** **Full Time, Permanent** **Loughborough, LE12** **£20,000 - £23,000** The Commercial Division are pleased to be supporting a UK based manufacturer to recruit for a Customer Service Executive to join their head offices in Loughborough on a full time, permanent basis. As a Customer Service Advisor, you will report directly...
-
Customer Service Coordinator
2 days ago
Loughborough, Leicestershire, United Kingdom SF Recruitment Full timeTemporary Customer Service Administrator SF Recruitment is seeking a Temporary Customer Service Administrator to join our client's service department in Loughborough. This is a fantastic opportunity to work with a market-leading organisation.Key Responsibilities:Process and dispatch orders for UK customers and the NHS.Create orders and promptly send...
-
Customer Service Coordinator
2 days ago
Loughborough, Leicestershire, United Kingdom SF Recruitment Full timeTemporary Customer Service Administrator SF Recruitment is seeking a Temporary Customer Service Administrator to join our client's service department in Loughborough. This is a fantastic opportunity to work with a market-leading organisation.Key Responsibilities:Process and dispatch orders for UK customers and the NHS.Create orders and promptly send...
-
Service Administrator
3 months ago
Loughborough, United Kingdom Brush Group Full timeJob Introduction To provide administrative support to the Service Department to ensure the smooth running of site installs, service work and spares contracts. Main Responsibilities - Responsibility for organising the correct documentation to enable the Field Service Engineers to travel to customer sites. To include (but not limited to): - Accurate...
-
Customer Service Coordinator
1 week ago
Loughborough, Leicestershire, United Kingdom SF Recruitment Full time**Job Title:** Temporary Customer Service Administrator**Location:** Remote Opportunity**Salary:** £25,000**Duration:** Contract 3/4 monthsThe Professional services department at SF Recruitment is seeking a Temporary Customer Service Administrator to join our client's service department. In this role, you will be responsible for processing and dispatching...
-
Customer Service Coordinator
1 week ago
Loughborough, Leicestershire, United Kingdom SF Recruitment Full time**Job Title:** Temporary Customer Service Administrator**Location:** Remote Opportunity**Salary:** £25,000**Duration:** Contract 3/4 monthsThe Professional services department at SF Recruitment is seeking a Temporary Customer Service Administrator to join our client's service department. In this role, you will be responsible for processing and dispatching...
-
Customer Service Coordinator
2 weeks ago
Loughborough, Leicestershire, United Kingdom SF Recruitment Full timeJob Title:Temporary Customer Service AdministratorLocation:UKSalary:£25,000Duration:Contract 3/4 monthsThe Professional services department at SF Recruitment is seeking a Temporary Customer Service Administrator to join our client's service department.In this role, you will be a valued member of a team, responsible for processing and dispatching orders for...
-
Customer Service Coordinator
3 weeks ago
Loughborough, Leicestershire, United Kingdom SF Recruitment Full timeJob Title:Temporary Customer Service AdministratorLocation:UKSalary:£25,000Duration:Contract 3/4 monthsThe Professional services department at SF Recruitment is seeking a Temporary Customer Service Administrator to join our client's service department.In this role, you will be a valued member of a team, responsible for processing and dispatching orders for...
-
Customer Service Coordinator
7 days ago
Loughborough, Leicestershire, United Kingdom SF Recruitment Full timeJob Title: Temporary Customer Service AdministratorLocation: LoughboroughSalary: £25,000Duration: ASAP – Contract 3/4 monthsThe Professional services department at SF Recruitment is seeking a Temporary Customer Service Administrator to support our client's service department in Loughborough. In this role, you will be responsible for processing and...
-
Customer Service Coordinator
7 days ago
Loughborough, Leicestershire, United Kingdom SF Recruitment Full timeJob Title: Temporary Customer Service AdministratorLocation: LoughboroughSalary: £25,000Duration: ASAP – Contract 3/4 monthsThe Professional services department at SF Recruitment is seeking a Temporary Customer Service Administrator to support our client's service department in Loughborough. In this role, you will be responsible for processing and...
-
Retail Customer Assistant
3 months ago
Loughborough, United Kingdom Royal Voluntary Service Full time**Royal Voluntary Service** has an opportunity available for a **Retail Customer Assistant (Weekends)** to join our team at **Loughborough Hospital, Hospital Way, Loughborough, LE11 5JY**. You will join us on a **part-time, permanent basis**, and in return, you will receive a competitive salary of £**11.72 per hour (FTE £21,396 per annum)**. **About the...
-
Customer Service Coordinator
2 weeks ago
Loughborough, Leicestershire, United Kingdom Aspire Pharma Limited Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Customer Service Administrator to join our Operations Department in Loughborough. As a key member of our Customer Service team, you will be responsible for processing and despatching orders for our UK customers and the NHS.Key ResponsibilitiesCreating and processing sales ordersEnsuring that...
-
Customer Service Advisor
3 months ago
Loughborough, United Kingdom Brook Street Full time**Customer Service Advisor** **Location - Loughborough** **Hours - Full time Shift work (12hour shifts, 4 on - 4 off)** **Salary - £11.44, DBS required** Brook Street have the pleasure of supporting a Customer Service Advisor Role in Loughborough **Front Office/Reception** - Establish positive relationships with the residents, Res-Life Team,...
-
Customer Service Advisor
4 months ago
Loughborough, United Kingdom Driving Talent Limited Full timeDriving Talent are recruiting for a permanent customer service advisor to join our valued and established client in Shepshed. Our client is a huge company with over 150 years of history, they are one of the leading manufacturers in their trade. Working hours would be from 08:00am-17:00pm or 08:30am-17:30pm with an hour break, 40 hours a week You'd also be...