Customer Service Administrator
6 months ago
**Are you looking to work with a friendly and relaxed Team?**
**With an option to work 1-2 days a week from home.**
**If building a rapport with others is second nature, then this could be the job for you**
**About Accordial**:
Accordial Ltd is the UK’s largest manufacturer and installer of high performance robust acoustic movable walls, perforated sound absorbing wall panels and sliding folding partitions. We have been making our systems at our Loughborough based facilities for over 20 years. We are part of Ash and Lacy Group of Companies providing long term stability and advanced engineering expertise for future development of our product ranges.
Our systems are installed in many prestigious buildings, including top sporting stadia, exhibition and conference centres, schools, academies, community centres, religious establishments and leading hotel chains. Common to every installation, no matter how large or small the project is, our commitment is to the highest standard of design, build, installation and aftercare**.**
**Customer Service Administrator**
**Duties & Responsibilities**
- Reporting to Service & Repairs divisional manager
- Actively looking for new business
- Estimating costs of repairs using cost matrix and sending quotations
- Willingness to achieve set out KPIs and targets
- Scheduling, developing and maintaining relationships with engineers and clients
- Managing multiple accounts, ensuring that a high level of customer retention and satisfaction is maintained
- Engage with multiple customers on a daily basis by reaching out to new and existing clients
- Updating records to customer accounts on our CRM System
**What we are looking for**
- Excellent telephone manner and relationship building skills.
- Excellent organisational skills.
- Team player
- “Can do” attitude with strong problem-solving skills
- Strong communication skills and a great personality
- Computer literate with basic MS office skills as a minimum
- A background within construction / moveable wall industry is an advantage however, training will be provided.
- Background in customer service
**Benefits**
- Company Pension Scheme
- Option to work 1-2 days a week from home
- Sick Pay
- Uncapped commission structure
- On Site Parking
- Salary Range £21,800K+ commission + bonus available
- 25 Days of Holiday + Bank Holidays
- Job Types: Full-time, Permanent
**Salary**: £21,800 -£25,000 per annum
**Job Types**: Full-time, Permanent
**Salary**: £21,800.00-£25,000.00 per year
**Benefits**:
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
Work Location: Hybrid remote in Loughborough
Reference ID: Service & Repair Account Manager
-
Customer Service Administrator
2 weeks ago
Loughborough, United Kingdom CV-Library Full timeThe Recruitment Group is looking for A Customer Service Administrator. As a Customer Service Administrator, you will be working for our client based in Loughborough. If you are interested in the Customer Service Administrator role then please read below. Pay for a Customer Service Administrator: * £12.00 per hour. Weekly pay. Hours for a...
-
Administrative Assistant
1 week ago
Loughborough, Leicestershire, United Kingdom The Recruitment Group Full timeAbout the PositionThe Recruitment Group is seeking an experienced Administrative Assistant - Customer Services to join their team.This role involves providing exceptional customer service, data management, and administrative support.We offer a competitive salary of £12.00 per hour, paid weekly. The working hours are Monday to Thursday 07:00 – 16:00 and...
-
Service Administrator
6 months ago
Loughborough, United Kingdom Brush Group Full timeJob Introduction To provide administrative support to the Service Department to ensure the smooth running of site installs, service work and spares contracts. Main Responsibilities - Responsibility for organising the correct documentation to enable the Field Service Engineers to travel to customer sites. To include (but not limited to): - Accurate...
-
Financial Services Administrator
2 weeks ago
Loughborough, United Kingdom HAYS Full timeFinancial Services Administrator Your new company Hays Business Support are seeking an administrator to work for a small financial services company based in Loughborough on a temporary basis to start ASAP. This role will be initially for 3 months. Your new role As a financial services administrator, you will be responsible for:All back office...
-
Retail Customer Assistant
6 months ago
Loughborough, United Kingdom Royal Voluntary Service Full time**Royal Voluntary Service** has an opportunity available for a **Retail Customer Assistant (Weekends)** to join our team at **Loughborough Hospital, Hospital Way, Loughborough, LE11 5JY**. You will join us on a **part-time, permanent basis**, and in return, you will receive a competitive salary of £**11.72 per hour (FTE £21,396 per annum)**. **About the...
-
Customer Service Advisor
6 months ago
Loughborough, United Kingdom Brook Street Full time**Customer Service Advisor** **Location - Loughborough** **Hours - Full time Shift work (12hour shifts, 4 on - 4 off)** **Salary - £11.44, DBS required** Brook Street have the pleasure of supporting a Customer Service Advisor Role in Loughborough **Front Office/Reception** - Establish positive relationships with the residents, Res-Life Team,...
-
Financial Services Administrator
1 week ago
Loughborough, United Kingdom HAYS Full timeFinancial Services Administrator Your new company Hays Business Support are seeking an administrator to work for a small financial services company based in Loughborough on a temporary basis to start ASAP. This role will be initially for 3 months. Your new role As a financial services administrator, you will be responsible for:All back office...
-
Service Administrator
6 months ago
Loughborough, United Kingdom Clymac Ltd Full timeFounded in 1992, Clymac supply and maintain life and property safety systems throughout the UK, with a client base spanning across the public and private sectors. Our mission is to have a positive impact on our customers, staff and the wider world, which we strive towards every day. A strong team ethic runs at the core of our business, founded upon a desire...
-
Service Administrator
6 months ago
Loughborough, United Kingdom Clymac Ltd Full timeFounded in 1992, Clymac supply and maintain life and property safety systems throughout the UK, with a client base spanning across the public and private sectors. Our mission is to have a positive impact on our customers, staff and the wider world, which we strive towards every day. A strong team ethic runs at the core of our business, founded upon a desire...
-
Central Services Administrator
6 months ago
Loughborough, United Kingdom Reflex Vehicle Hire Limited Full timeAt Reflex Vehicle Hire, we’re not just any company - we've been named one of the Top 1000 Companies that inspire Britain and Europe! We operate a fleet of approximately 4,300 vehicles and have a team of around 150 staff working together. Our Head Office is situated on a spacious 4-acre plot in Loughborough, serving as our central hub, along with two...
-
Customer Service Representative
2 months ago
Loughborough, Leicestershire, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Loughborough, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating...
-
Customer Service Assistant
6 months ago
Loughborough, United Kingdom Urgo Medical Full time**Customer Services Assistant** Urgo Medical Ltd is a medical device company dedicated to supporting healthcare professionals to heal people through evidence-based treatments and innovative services. Our mission; healing people. We make a difference to the lives of people with wounds: because we care. Urgo Medical employ 170 employees across the UK to...
-
Customer Service Representative
1 month ago
Loughborough, Leicestershire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our clients at beBee Professionals in the UK. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to handle high-volume queries while maintaining attention to detail.Key Responsibilities:Handle incoming calls, emails,...
-
Customer Service Apprentice
6 months ago
Loughborough, United Kingdom The Curious Guys Full time**Are you **_**curious**_ **about us? Because we’re **_**curious**_ **about you!** **The Curious Guys Limited is a national wealth management company based in a splendid Grade 2 listed building in Loughborough. We are seeking an eager beaver to help us with three companies**: - **The Curious Guys Limited - Wealth Management and Tax Planning...
-
Customer Support and Service Coordinator
4 weeks ago
Loughborough, Leicestershire, United Kingdom Brook Street UK Full timeJob DescriptionJob Title: Customer Support and Service CoordinatorJob Reference: TPBN1_UKTJLocation: Remote/HybridContract Type: Temporary Full-TimeWorking Hours: Monday to Friday, 37 hours per weekHourly Rate: £11.59 per hourJob Summary: We are seeking a highly organized and customer-focused individual to join our team as a Customer Support and Service...
-
Administrator
6 months ago
Loughborough, United Kingdom SF Group Full time**Job Title: Administrator** **Contract: Full Time, Permanent (Office Based)** **Location: Loughborough, LE12** **Salary: £25,000 - £28,000** **Start Date: ASAP - Happy to work around notice periods** The Commercial Division at SF Recruitment are currently working with a UK based, manufacturing business, who due to huge growth and success over the past 2...
-
Support Services Administrator
6 months ago
Loughborough, United Kingdom HG Comms Ltd Full timeHG Comms Ltd are at the forefront of the fibre revolution, helping to build communication networks of the future, providing quality services to clients in the Telecoms industry. We have an exiting opportunity for an Administrator to join the Support Services team at our Offices in Burton on the Wolds! **Job description** We have an exciting opportunity to...
-
Customer Service Advisor
6 months ago
Loughborough, United Kingdom Sanderson Design Group Plc Full time**Customer Service Advisor - International Retail** We have an exciting opportunity for a Customer Service Advisor - International Retail to join us and ensure world beating customer service is provided to our valued customers. With a customer first approach, you will be accountable for international retail customer service, administering daily orders and...
-
Customer Service Support Specialist
1 week ago
Loughborough, Leicestershire, United Kingdom The Recruitment Group Full timeJob SummaryThe Recruitment Group is seeking a skilled Customer Service Support Specialist to join their team. As a key member of the staff, you will be responsible for delivering exceptional customer service and administrative support.This is a fantastic opportunity to work in a dynamic environment where you will have the chance to develop your skills and...
-
Engineering Administrator
4 weeks ago
Loughborough, United Kingdom CV-Library Full timeEngineering Administrator / Internal Sales Support / Administrator required to join an engineering manufacturer in Loughborough. The sucessful Engineering Administrator / Internal Sales Support / Administrator will be responsible for engineering administration for contracts, projects and orders through all stages of contract delivery including...