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Customer Service Administrator

4 months ago

Loughborough, United Kingdom Loughborough University Full time

Estates and Facilities Management are seeking a Customer Services Administrator to provide a highly professional and excellent support service for the Campus Partners and Visitors to the various Loughborough University Science and Enterprise Park [LUSEP] reception locations; to include front of house duties and general administrative services.

**The **post is full-time, fixed-term maternity cover and is expected to be for a period of up to 12 months, or the early return of the post-holder.**

Reporting to the Card Desk & Customer Services Manager, the post-holder will be expected to lead on nominated areas and work flexibly across other areas commensurate within their grade as and when business needs require.

Estates and Facilities Management is a multi-disciplinary organisation responsible for the development, management and maintenance of the University’s two campuses in Loughborough and London. The team deliver a range of hard and soft services ensuring the effective and sustainable management of the University’s land, buildings and biodiverse landscapes. This includes delivery of the capital building, refurbishment, long-term planned, compliance, and reactive maintenance programme where there is continual improvement of the estate.

Application closing date**:5 June 2024**

Interviews will take place W/C **17th June**.

For more information, please refer to the **person specification and job description**.