Operations Manager

2 months ago


Newcastle upon Tyne, United Kingdom Amazon UK Services Ltd. Full time
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. It’s driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you’ll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.

Key job responsibilities
- Manage and develop a team of Area Managers
- Lead operational teams on a shift, deal with issues, and positively impact site performance
- Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
- Work closely with other support teams, including HR, Finance, Health and Safety, and Security
- Design and deliver initiatives across the sites to improve operational performance

A day in the life
You’ll lead shifts at one of our operational sites. You’ll also be the key link between a number of teams, including finance, safety and operations integration teams. That means you’ll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.

A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. You’ll be a source of leadership and support your team to be the best managers they can be.

About the team
Amazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.

There are two sides to what we do. Our ‘under the roof’ associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.

Meanwhile, our ‘on the road’ people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that.

BASIC QUALIFICATIONS

- A degree
- Relevant experience in people and stakeholder management
- Advanced proficiency in written and verbal English and intermediate proficiency in the local language
- Relevant experience in using data or anecdotal evidence to influence business decisions
- Relevant experience in key areas of production and supply chains

PREFERRED QUALIFICATIONS

- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
- Experience in Lean, Six Sigma and Kaizen techniques
- Experience in a similar logistical working environment
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment


  • Business Manager

    3 weeks ago


    Newcastle upon Tyne, United Kingdom Gi Group Operations Full time

    Business Manager - Gi Group - Newcastle Offering a salary of up to £40,000, plus car allowance and uncapped commission. Gi Group has recently purchased the business of Kelly Services in the UK and Europe, and as such we are pleased to have a new location in Newcastle, further complementing our nationwide network of branches within our staffing...

  • Business Manager

    1 week ago


    Newcastle upon Tyne, United Kingdom Gi Group Operations Full time

    Business Manager - Gi Group - NewcastleOffering a salary of up to £40,000, plus car allowance and uncapped commission.Gi Group has recently purchased the business of Kelly Services in the UK and Europe, and as such we are pleased to have a new location in Newcastle, further complementing our nationwide network of branches within our staffing portfolio.Our...

  • Business Manager

    6 days ago


    Newcastle upon Tyne, United Kingdom Gi Group Operations Full time

    Business Manager - Gi Group - Newcastle Offering a salary of up to £40,000, plus car allowance and uncapped commission. Gi Group has recently purchased the business of Kelly Services in the UK and Europe, and as such we are pleased to have a new location in Newcastle, further complementing our nationwide network of branches within our staffing portfolio....

  • Operations Manager

    4 days ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sephora Full time

    About SephoraSephora is a leading beauty retailer that strives to inspire its customers and empower its teams to be the best version of themselves. We create an inclusive environment where differences are celebrated and everyone is valued.Our MissionWe aim to redefine the future of beauty by unleashing the extraordinary in each of us. Our purpose is to...

  • Operations Manager

    2 months ago


    Newcastle Upon Tyne, United Kingdom NRG. Full time

    Operations Manager – NewcastleAbout the Company: Our client is renowned for its high-quality products, manufactured overseas, and distributed through a network of retailers across the UK and Europe.Position Overview: To support continued expansion, our client is seeking an experienced and hands-on Operations Manager who is commercially astute with robust...

  • Operations Manager

    1 month ago


    Newcastle upon Tyne, United Kingdom NRG. Full time

    Operations Manager – NewcastleAbout the Company: Our client is renowned for its high-quality products, manufactured overseas, and distributed through a network of retailers across the UK and Europe.Position Overview: To support continued expansion, our client is seeking an experienced and hands-on Operations Manager who is commercially astute with robust...

  • Operations Manager

    3 months ago


    Newcastle upon Tyne, United Kingdom Biffa Full time

    2:30pm till 11:30 pm Changing the way people think about waste.At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the...

  • Operations Manager

    2 days ago


    Newcastle upon Tyne, United Kingdom Vistry Group PLC Full time

    In a Nutshell…We have a great opportunity for an Operations Manager with a particular focus on our Mixed Tenure projects, to join our team within Vistry North East, at our office in Newcastle upon Tyne with travel to sites across the region. As our Mixed Tenure Operations Manager, you will take full responsibility for overseeing the Contract Managers &...

  • Operations Manager

    1 week ago


    Newcastle upon Tyne, United Kingdom Vistry Group PLC Full time

    Role overview ID: 2024-5947Entity: VistryRegion: Vistry North EastDepartment: BuildContract Type: Permanent - Full TimeJob Location: North-East (Newcastle Office and Site Based) Date Posted: 21.08.2024 We have a great opportunity for an Operations Manager with a particular focus on our Mixed Tenure projects, to join our team within Vistry North East, at our...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Partnerize Full time

    Partnerize Internal IT Manager Position Overview:We are seeking a seasoned IT professional to lead our Technical Operations team as an Internal IT Manager. As a key member of our organization, you will play a vital role in ensuring the smooth operation of our IT systems, which are critical to our business success.Key Responsibilities:Develop and implement IT...

  • Operations Manager

    6 days ago


    Newcastle upon Tyne, United Kingdom Vistry Group PLC Full time

    Role overview ID: 2024-5947Entity: VistryRegion: Vistry North EastDepartment: BuildContract Type: Permanent - Full TimeJob Location: North-East (Newcastle Office and Site Based) Date Posted: 21.08.2024 We have a great opportunity for an Operations Manager with a particular focus on our Mixed Tenure projects, to join our team within Vistry North East, at our...


  • Newcastle upon Tyne, United Kingdom Breezemount Full time

    **Breezemount are market leaders in the 2-person home delivery service working with international brands such as IKEA.** We are an ambitious company with big plans for growth. Our aim is to achieve this by “getting it right first time, every time”, this is where you can play a part. We are looking for an experienced **Operations Suppport Manager**to...


  • Newcastle upon Tyne, United Kingdom Integral UK Ltd Full time

    Role Purpose The role of operations manager is to lead and manage a team of project managers, supervisors, operatives and sub-contractors in delivering a number of concurrent projects for the Banking Hub account and to provide quality and timely services in a professional manner. The operations manager will also be responsible for ensuring that all...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Zachary Daniels Recruitment Full time £29,000

    Retail Operations Manager | Competitive Salary + Incentives and Perks Zachary Daniels Recruitment is actively seeking a Retail Operations Manager for a dynamic retailer that is in the process of expanding its footprint. We are looking for a Retail Operations Manager who excels in a high-energy setting, takes pride in their establishment, and is committed to...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Corecruitment International Full time

    Position Overview:As a Regional Operations Manager, you will be responsible for overseeing a portfolio of locations in the northern regions of England and Scotland.Role Summary:Our client, a prominent player in the hospitality and leisure sector, is in search of a seasoned professional with a robust background in operational management within this industry....


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Catalyst Careers Full time

    Exciting Opportunity for Finance Operations Manager at Catalyst CareersCatalyst Careers, a leading player in the leisure industry, is on the lookout for a Finance Operations Manager to enhance its centralised financial services team. The organization is committed to nurturing its workforce, refining its operational processes, and leveraging cutting-edge...


  • Newcastle upon Tyne, United Kingdom Integral UK Ltd Full time

    Role Purpose The role of operations manager is to lead and manage a team of project managers, supervisors, operatives and sub-contractors in delivering a number of concurrent projects for the Banking Hub account and to provide quality and timely services in a professional manner. The operations manager will also be responsible for ensuring that all projects...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Corecruitment Full time

    Managing Operations Across Northern RegionsWhat is the Regional Operations Manager position?Corecruitment is in search of a seasoned professional with expertise in the hospitality and leisure sector. This role is pivotal in the operations team, aimed at enhancing an already thriving hospitality and leisure enterprise. You will oversee 6 to 8 locations...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Corecruitment Full time

    Managing Operations Across Northern RegionsWhat is the Regional Operations Manager position?Corecruitment is in search of a seasoned professional with expertise in the hospitality and leisure sector. This role is pivotal in the operations team, aimed at enhancing an already thriving hospitality and leisure enterprise. You will oversee 6 to 8 locations...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Premier IT Full time

    Technology Operations ManagerWe are seeking a skilled Technology Operations Manager to lead our IT department at Premier IT. This role involves comprehensive oversight of our technology infrastructure, including Desktop, Hardware, Software, and Server management. The position is primarily on-site, emphasizing a proactive and hands-on approach to IT...