Senior Operations Manager

4 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sunblink Full time

Sunblink is seeking a highly experienced Director of Operations to oversee the day-to-day management of our cosmetic surgery hospitals in London and Manchester.

The ideal candidate will have a strong background in surgical settings, preferably with a cosmetic focus, and a proven track record in scaling businesses and managing multiple locations. This role requires a hands-on approach, with the ability to motivate and inspire teams.

About the Role:

  • Operational Management: Oversight of daily operations, ensuring efficiency, productivity, and compliance with company policies and objectives.
  • Strategic Planning: Collaboration with senior management to set long-term operational goals and strategies, aligning them with the company's vision and growth objectives.
  • Business Scaling: Utilising experience in scaling businesses to expand operations into new locations, ensuring seamless integration and consistency across all sites.
  • CQC Compliance: Management and ensuring compliance with Care Quality Commission regulations, including handling inspections and complaints.
  • Team Leadership: Providing leadership and support to cross-functional teams, including supervising Doctors, Nurses, and Clerical staff.

Requirements and Skills:

  • Experience: Proven experience as a Director of Operations or in a similar senior leadership role within a surgical setting, preferably with a cosmetic focus.
  • Business Scaling: Demonstrable experience in scaling businesses and setting up operations in multiple locations.
  • CQC Knowledge: Thorough understanding of CQC regulations and experience in managing CQC-registered locations.
  • Leadership: Excellent organisational, leadership, and communication skills, with the ability to motivate and inspire teams.
  • Mobility: Able to drive and willing to travel between London, Manchester, and other locations as required.
  • Salary: An estimated salary range of £75,000 - £90,000 per annum, depending on experience.


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