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Engineering Product Support
4 months ago
Description
:
Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned.
Lead transition of software products from development to production, and support entry into service and OEM/customer field issues.
Providing technical support such as troubleshooting customer issues, diagnosing problems, and providing solutions
Lead internal and participate in customer facing training and workshops.
Perform Technical Lead duties for small and medium sized projects.
Review, define, and refine product requirements into User Stories.
Lead Engineering Trade Studies and Design Reviews.
Prepare and support design and implementation of automated test procedures.
Support Program Manager in generating project schedule and cost.
Providing feedback to the Product Team as a part of continuous product improvement.
Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor's degree in a Science, Technology, Engineering or Math (STEM) discipline; At least 2-3 years’ of minimum experience in Systems Engineering or related field in the Avionics, Aircraft, and/or Aerospace Defense Industry; or equivalent combination of education and experience.
Skills and Abilities
Working experience in Python or other computer programming language Is highly desired.
Advanced knowledge with Microsoft Office application tools: Outlook, Word, Excel, PowerPoint, Project, Visio.
Experience designing automated solutions with Python is a key requirement.
Solid working knowledge with Design Portioning, Digital Communication, and Software Structures is a key requirement.
Familiarity with Agile frameworks.
Familiarity with AWS
Supervisory Responsibilities
No direct management or supervisory responsibilities.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Systems Thinking – Ability to understand the big picture and the inter-relationships of all position and activities in the organization, including the impact of changes in one area on another area.
Test Program Design – Knowledge of test program design (e.g. design of experiments, test plan development, validation).
Analytical Skills – Skill and ability to: collect, organize, synthesize, and analyze data, summarize findings; develop conclusions and recommendations from appropriate data sources.
Collaboration – Works effectively and cooperatively with others; establishes and maintains good working relationships.
Communication – Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
Customer Focus – Makes customers and their needs a primary focus on one’s actions; develops and sustains productive customer relationships.
Diversity – Demonstrates knowledge of EEO policy and promotes a harassment-free environment.
Dependable - Handles projects independently on a regular basis. Ability to work without close supervision and produce quality work.
Willing to provide and implement solutions in testing to reduce testing time, increase efficiency or any other options to better test products
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
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