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Point of Care Testing

1 month ago

Norwich, United Kingdom Norfolk and Norwich University Hospital Full time

Job summary

Point of Care Testing (POCT) refers to any analytical test performed outside the laboratory, by a healthcare professional, at the point in time at which the result will be used to make an immediate treatment decision. This allows appropriate action to be taken, hopefully resulting in an improved health outcome for the patient. It is also known as near patient, bedside and extra-laboratory testing. It has been shown to reduce hospital stay time, reduce complications, and improve adherence to treatment.

The use of POCT is expanding rapidly, especially since COVID. The POCT team cover diagnostic testing across all pathology specialties that use POCT devices for immediate management and care of patients to all its users within the Norfolk & Norwich University Hospitals NHS Foundation Trust.

We are a small team, but our strong links with all clinical areas of the Trust make us feel part of a much wider team.

Main duties of the job

There are over 6500 operators of POCT devices within the Trust and the administration side of training for these staff is a main part of this role. This can be challenging but is rewarding.

Assuring the quality of results from POCT devices is crucial and the post holder will be heavily involved with this process. This will include receipt and subsequent distribution of External Quality Assessment (EQA) samples, followed by submitting results from all devices to the relevant schemes. As such, attention to detail and data input skills are essential to the role.

The post holder will also be required to provide basic trouble shooting of faulty POCT devices, liaising with clinical users and POCT equipment suppliers as necessary.

General office tasks such as answering telephone calls and typing meeting minutes will also be part of the role. The post holder will be the first point of contact for incoming telephone queries and requests for information. It is important that these queries are dealt with in a polite and timely manner.

Good organization, problem solving and time management skills are essential.

The role is mainly office based but will involve visiting clinical areas to deliver EQA samples and controls.

The role would suit somebody with an interest in science, who has an administration background, and can work in a time-pressured environment yet maintain accuracy. This is not your average administration role but will be fulfilling to the right applicant.

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:

Flexible working hours Fast Track Staff Physiotherapy Service Multi Faith prayer room Discounted gym memberships Excellent pension scheme and annual leave entitlement Wagestream - access up to 40% of your pay as you earn it Free Park & Ride service direct to NNUH site Free 24-hours confidential counselling support On-site Nursery On-site cafes offering staff discounts Support in career development Flexible staff bank Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics Job description

Job responsibilities

Accurate data entry to various IT based platforms; including Microsoft Office programmes and various POCT device-specific middleware solutions. Assisting with external quality assurance (EQA) processes; including packaging of samples, specimen distribution, analysis and result entry. They will assist the Point of Care Coordinator maintain records of training and assessment of users, generating and issuing barcodes where appropriate. General administrative tasks; including record keeping, answering the telephone, typing letters and organising/attending meetings when required. Providing training to staff to safely and effectively undertake POCT, using materials produced and/or provided by the POCT Co-ordinator; following adequate training and assessment of competency. Undertaking audits in accordance with pre-defined criteria; reporting any non-conformances to the POCT Co-ordinator and monitoring corrective measures. Undertaking identified aspects of POCT project work in an autonomous manner; as instructed by, and reporting directly to, the POCT Co-ordinator. Building strong relationships with service users through open, honest and informed communication. Working professionally within a small team; demonstrating effective organisational skills on a day-to-day basis.

Please see the attached job description for full details.

Person Specification

Qualifications

Essential

A level/NVQ level 3, preferably in Scientific/IT subjects

Experience

Essential

An awareness of the purpose and scope of Point of Care Testing

Skills

Essential

Good communication and interpersonal skills Practical knowledge of how to problem solve IT skills - accurate data input

Desirable

Some knowledge and understanding of QMS and ISO 15189

Attitude, aptitude

Essential

Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence