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Medical Secretary

4 months ago

BarrowinFurness, United Kingdom Lancashire & South Cumbria NHS Foundation Trust Full time

Job summary

As the Administrative Lead, you will spearhead a team of 5 administrators within CAMHS in Barrow, South Cumbria. Your responsibilities will include monthly supervisions, conducting appraisals, and ensuring seamless coordination among the team. You'll be the driving force behind efficient administrative operations, making a real difference in the lives of those we serve.

Simultaneously, as the Medical Secretary, you will support our esteemed Consultants by managing appointments, diaries, referrals, and discharges. Your role will be pivotal in maintaining the workflow, allowing our medical professionals to focus on what they do best - providing exceptional patient care.

Main duties of the job

Dynamic Work Split: You'll enjoy a balanced work week, spending days as an Administrative Lead and days assisting the Medical Secretary. This dynamic division ensures every day brings new challenges and learning experiences. Meaningful Impact: Your role directly contributes to the efficient functioning of our healthcare services, impacting the lives of patients and their families in a positive way. Supportive Environment: We foster a collaborative and supportive workplace culture where your ideas are valued, and your professional growth is encouraged. Variety of Tasks: From team management and appraisals to diary management and secretarial tasks, you will engage in a wide array of responsibilities, enhancing your skill set significantly. Locations: While your base will be the vibrant Alfred Burrows Health Centre, you will also have the opportunity to occasionally cover the Kinta Annex site in Kendal, expanding your horizons and network.

About us

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.

For more information please visit our website via Lancashire & South Cumbria NHS FT

Please see attached the job description and person specification for more information about this role.

Job description

Job responsibilities

The Post Holder will have excellent planning, negotiation, diplomacy and interpersonal skills. The post holder will have knowledge of all the relevant customer service and administration procedures applicable to this role as well as the ability to deal with non-routine activities that arise. Problem solving is an integral part of the role.

The role will involve contact on a daily basis with a wide range of people both internal and external to the organisation and therefore requires a confident approach. The post holder will need to be a team player with very strong communication skills.

The post holder will work flexibly in response to the needs of the service providing cover and leadership to various sites, ensuring continuity in service provision.

Person Specification

Qualifications

Essential

NVQ / Diploma Level 4 in Customer Care or Business and Admin / ILM level 3 Good Level of education including Maths and English at GCSE or equivalent Business Administration NVQ 4 or equivalent ECDL

Knowledge

Essential

Good understanding of Microsoft Office applications Intermediate knowledge of a range of administrative/reception procedures and practice Knowledge of a range of secretarial duties Knowledge of Safeguarding Agenda

Experience

Essential

Working in a Medical secretarial role Administration of meetings - organising, minute taking, document management. Diary management and audio typing