Hotel IT Support Analyst

3 weeks ago

Old Windsor, United Kingdom De Vere Full time

Hotel IT Support Analyst

Are you passionate about hospitality and looking to transition into an IT role? Do you have experience with hotel systems like Opera and Epos?

We have an exciting opportunity for a Hotel IT Support Analyst to join our IT team based at De Vere Beaumont Estate in Old Windsor. This role is perfect for someone with hotel or hospitality experience—whether from a reception or restaurant background—who now wants to move into their first IT technical role.

In return the role is offering a salary of £25,000 per annum plus excellent benefits including free use of the gym facilities, free meals on duty, a complimentary 2 night stay with dinner each year to celebrate your employment anniversary plus additional stays for just £50 per room bed & breakfast, to name just a few

As a Hotel IT Support Analyst you will work as part of a small diverse team to deliver complete IT support and solutions to our De Vere users. This will include logging and prioritising IT service desk tickets, setting up new user access and accounts, providing remote and deskside Microsoft Office applications support and remotely supporting both hotel systems (Oracle and Epos).

This is a Full Time Monday to Friday position although some occasional travel and overnight stays will be required to support with project work at our other De Vere Hotel and event venues, so a driving license and your own transport is required.

Your skills and experience:
• You have hospitality experience, with a good understanding of Hotel systems including Opera and Epos and a keen desire to learn new IT skills for which full training will be provided
• You have good organisation and communication skills and are able to demonstrate a flexible attitude and approach
• Most of all, you share our values such as being graciously warm, demonstrating a genuine approach, anticipating people’s needs and ensuring every detail is considered

An IT qualification is desirable but not essential

Driving license Essential

Please note that we are unable to offer Visa Sponsorship to candidates for this role or to consider any candidates on a Student Visa as this is a full-time position.

Benefits:

The Pay & Benefits:

At De Vere we pay attention to the thoughtful details that inspire the loyalty of our permanent colleagues. That’s why we are proud to offer the following benefits for the role of Hotel IT Support Analyst.

£25,000 per annum Free meals on duty in our colleague dining facilities Stay in shape with complimentary use of the Leisure Club facilities saving you money on costly gym memberships We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher. As a token of our gratitude for your loyalty, we'll treat you to an annual complimentary 2-night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long service milestones Discover exclusive perks with our £50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage. 28 days holiday each year (increasing annually up to 33 days) Venue closure over the Christmas period allowing you time off to enjoy the festive season Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities. We are committed to your growth and offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support. Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling. Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it. We value your hard work and recognise your achievements through our monthly colleague recognition programme, You Are De Vere, culminating in an exciting annual colleague recognition event. Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties. Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones.

  • Hotel Receptionist

    4 weeks ago

    Old Windsor, United Kingdom De Vere Full time

    **De Vere Beaumont Estate**: De Vere Beaumont Estate is De Vere’s largest hotel and venue, comprising 429 bedrooms and 50 meeting & event spaces. With multiple outlets across the venue, including, 1705 Restaurant & Bar, The White House, The Chapel and our Conference Village, we can offer a range of varied opportunities to develop career aspirations within...

  • Data Analyst

    4 weeks ago

    Old Windsor, United Kingdom Page Personnel Secretarial & Business Support Full time

    **Data Analyst** **-**Manage the data upload process for various retailers in a timely manner with a focus on ensuring data quality - Take ownership of testing Power BI Reports - Manage the Master Data sets (Mapping and Fact Tables) **Client Details** **Data Analyst** - Leading brand of food FMCG business - Lovely office based in...

  • Data Analyst

    2 weeks ago

    Old Windsor, Windsor and Maidenhead, United Kingdom Page Personnel Secretarial & Business Support Full time

    Data Analyst-Manage the data upload process for various retailers in a timely manner with a focus on ensuring data quality Take ownership of testing Power BI Reports Manage the Master Data sets (Mapping and Fact Tables)Client DetailsData Analyst Leading brand of food FMCG business Lovely office based in WindsorDescriptionData Analyst Manage external Data...

  • Hotel Receptionist

    2 weeks ago

    Old Windsor, Windsor and Maidenhead, United Kingdom De Vere Full time

    De Vere Beaumont Estate:De Vere Beaumont Estate is De Vere's largest hotel and venue, comprising 429 bedrooms and 50 meeting & event spaces.With multiple outlets across the venue, including, 1705 Restaurant & Bar, The White House, The Chapel and our Conference Village, we can offer a range of varied opportunities to develop career aspirations within...

  • Hotel Night Reception

    4 weeks ago

    Old Windsor, United Kingdom De Vere Beaumont Estate Full time

    **De Vere Beaumont Estate**: **Hotel Night Reception**: **What is the main purpose of the role?** You will be responsible for ensuring the smooth running of the Front Office department and Reception Desk during night hours. You will also conduct regular security checks of the venue, undertake overnight cleaning duties and take responsibility for any...

  • Hotel Night Reception

    2 weeks ago

    Old Windsor, Windsor and Maidenhead, United Kingdom De Vere Beaumont Estate Full time

    De Vere Beaumont Estate:Hotel Night Reception:What is the main purpose of the role?You will be responsible for ensuring the smooth running of the Front Office department and Reception Desk during night hours.You will also conduct regular security checks of the venue, undertake overnight cleaning duties and take responsibility for any emergency situations...

  • Hotel Graduate Manager

    4 weeks ago

    Old Windsor, United Kingdom De Vere Full time

    Hotel Graduate Manager De Vere Beaumont Estate - Graduate Management Programme Our 18 month Graduate Management Programme is an accelerated management development programme to give you experience within hotel operations, meetings and events. It’s this rounded experience that sets our Graduate Managers on track for a promising career as a future...

  • Hotel Nights Coordinator

    2 weeks ago

    Windsor, United Kingdom LEGOLAND Parks Full time

    **Hotel Nights Coordinator** **Location**: LEGOLAND® Windsor Resort, Windsor, SL4 4AY **Hours**:Typically follows a 4 on 4 off shift pattern of 7:30pm - 7:30am **Pay**:£12.42 per hour + pension, ongoing training and Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world **Contract...

  • Hotel Receptionist

    2 weeks ago

    Old Trafford, United Kingdom Lancashire Cricket Club Full time

    **Hotel Receptionist** **Hilton Garden Inn** **Full-time (40 hours)** **5 out of 7 days including weekends** **Competitive salary + benefits** We have an exciting opportunity for somebody to join our Hilton Garden Inn Hotel team as a Hotel Receptionist on a full-time basis. As a Hotel Receptionist, you will be one of the first points of contact for all our...

  • Sales Manager

    2 weeks ago

    Windsor, Windsor and Maidenhead, United Kingdom Castle Hotel Full time

    Sales Manager - Castle Hotel, Windsor - £40000 plus up to 20% bonus, healthcare and enhanced pension. Onsite with some travel nationally. About Sutton Hotel Collection:We are a privately owned collection of historic hotels that are located in outstanding places. The Sutton Hotel Collection brand is approaching two years' old. Our aim has always been to...

  • Sales Manager

    3 weeks ago

    Windsor, United Kingdom Castle Hotel Full time

    Sales Manager - Castle Hotel, Windsor - £40000 plus up to 20% bonus, healthcare and enhanced pension. Onsite with some travel nationally. About Sutton Hotel Collection:We are a privately owned collection of historic hotels that are located in outstanding places.  The Sutton Hotel Collection brand is approaching two years’ old. Our aim has always been...

  • Cluster Reservations Agent

    3 weeks ago

    Windsor, United Kingdom Castle Hotel Full time

    Full time Hours (Shift Patterns between 8am and 8pm, including weekends and bank holidays) Our collection of hotels features boutique properties, each with its own original design and unique stories to tell. Our mission is to provide truly memorable moments and create lasting connections to our guests. This role would be based at the Castle Hotel Windsor,...

  • Cluster Reservations Agent

    3 weeks ago

    Windsor, United Kingdom Castle Hotel Full time

    Full time Hours (Shift Patterns between 8am and 8pm, including weekends and bank holidays) Our collection of hotels features boutique properties, each with its own original design and unique stories to tell. Our mission is to provide truly memorable moments and create lasting connections to our guests. This role would be based at the Castle Hotel Windsor,...

  • Head of Revenue

    4 weeks ago

    Windsor, United Kingdom Castle Hotel Full time

    **Description** Our collection of hotels features boutique properties, each with its own original design and unique stories to tell. Our mission is to provide truly memorable moments and create lasting connections to our guests. This is a hybrid role although, initially, you will be expected to spend time each week at the Castle Hotel, Windsor, supporting...

  • Cluster Reservations Agent

    2 weeks ago

    Windsor, United Kingdom Castle Hotel Full time

    Full time Hours (Shift Patterns between 8am and 7pm, including weekends and bank holidays) Our collection of hotels features boutique properties, each with its own original design and unique stories to tell. Our mission is to provide truly memorable moments and create lasting connections to our guests. This role would be based at the Castle Hotel Windsor,...

  • Twilight Hotel Cleaner

    4 weeks ago

    Windsor, Windsor and Maidenhead, United Kingdom Legoland Full time

    Twilight Hotel Cleaner - Windsor, BerkshireJob Type: Guaranteed Hours - Seasonal (Fixed End Date)Location: LEGOLAND Windsor Resort, Windsor, SL4 4AYHours: Full time fully flexible, any 5 days out of 7, Covering hours between 5:00pm - 1:00amRoles & ResponsibilitiesAs a Twilight Hotel Cleaner you will work across our two awesome LEGO themed Hotels. Reporting...

  • Cluster Reservations Agent

    7 days ago

    Windsor, United Kingdom Castle Hotel Full time

    Full time Hours (Shift Patterns between 8am and 7pm, including weekends and bank holidays)Our collection of hotels features boutique properties, each with its own original design and unique stories to tell. Our mission is to provide truly memorable moments and create lasting connections to our guests.  This role would be based at the Castle Hotel Windsor,...

  • Head of Revenue

    2 weeks ago

    Windsor, Windsor and Maidenhead, United Kingdom Castle Hotel Full time

    DescriptionOur collection of hotels features boutique properties, each with its own original design and unique stories to tell. Our mission is to provide truly memorable moments and create lasting connections to our guests. This is a hybrid role although, initially, you will be expected to spend time each week at the Castle Hotel, Windsor, supporting our...

  • F&b Team Member

    3 weeks ago

    Windsor, United Kingdom Castle Hotel Full time

    **Description** The Castle Hotel Windsor is situated amongst some of the most historic examples of architecture in the United Kingdom. The hotel itself dates back to the 1500s and sits opposite the magnificent Windsor Guildhall, with royal attractions such as Windsor Castle and St. George’s Chapel both with easy reach for guests who are eager to immerse...

  • Maintenance Team Member

    2 weeks ago

    Windsor, United Kingdom Castle Hotel Full time

    **Description** The Castle Hotel Windsor is situated amongst some of the most historic examples of architecture in the United Kingdom. The hotel itself dates back to the 1500s and sits opposite the magnificent Windsor Guildhall, with royal attractions such as Windsor Castle and St. George’s Chapel both with easy reach for guests who are eager to immerse...