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Clinical Operations Manager
3 months ago
Job summary
We are delighted to recruit to a new post for a Clinical Operations Manager to line manage our Breckland community teams, who are based in Thetford and Watton, working alongside our Breckland PCN partners and colleagues.
You will work within a professional and highly dedicated Community Nursing and Therapy team and have support from other managers and Clinical Leads working across South PCN.
You will manage the mobile workforce and take responsibility for staff recruitment, monitoring, lone working and adherence to policies. You will also take responsibility for the data and safety quality monitoring of the team and will ensure that Trust annual priorities and quality goals are embedded within the workforce.
Main duties of the job
To provide clear operational leadership and line management to staff working in the South Place Community Nursing and Therapy Teams and clinic-based services within the South Place portfolio.
To develop strong, transparent working relationships with key stake holders including GP's, ICB, the local acute hospital, Social Services, NFS and the voluntary sector
About us
The Trust achieved outstanding from CQC and we are proud to say we are the first trust to have achieved this accolade. This is a testament to the forward progressive nature of the trust and our commitment to delivering high quality care in sometimes challenging environments.
Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.
Job description
Job responsibilities
To be responsible for the professional leadership of defined teams within South Place, demonstrating a supportive and flexible leadership approach and a proactive, responsible attitude so as to promote confidence in the team and the service.
To lead on recruitment for the community teams
To support staff to achieve and ensure Mandatory Training, competencies and Personal Development Reviews are maintained within the teams.
To contribute to the delivery of high standards of health care to patients within their own homes, care homes, the travelling community and in clinics, by assessing, planning, implementing and evaluating packages of care.
To ensure that Trust annual priorities and quality goals are embedded within the workforce by ensuring that all annual appraisals are complete within the team.
Please refer to full job description
Person Specification
Qualifications
Essential
oRegistered Nurse, Physiotherapist or Occupational Therapist oFirst level degree level, diploma or equivalent post registration experience oRecognised Management Qualification or evidence of working at that level oCurrent registration to a professional body
Desirable
oMasters level education
Experience
Essential
oExperience of leading a team oExperience of working in a multi-agency environment oExperience of managing budgets oA track record of successful service & policy development & implementation oWorking knowledge of current issues within clinical practice and service development oEvidence of post graduate development
Desirable
oExperience of managing a multi-disciplinary team
Skills, Abilities, Knowledge
Essential
oChange management oEvidence of managing change within a clinical environment oAnalytical skills, with the ability to problem solve complex situations oA track record of successful service & policy development & implementation oProject management oKnowledge of current developments in the health service and political awareness of the NHS oExperience of working in partnership with multi-disciplinary team oAble to command respect of the multi-disciplinary team oAbility to work across professional boundaries oAble to use own initiative oEvidence motivational skills oExperience of staff recruitment induction, career development and appraisal oExperience of strategic deployment of workforce to deliver a service oFinancial management experience and responsibility oAble to provide high standards of care oEvidence tact & diplomacy oEmpathy & sensitivity oGood observational & reporting skills oAbility to manage stressful situations oWork flexibly to accommodate service needs
Communication
Essential
oExpert communication skills, able to address communication barriers oHave good IT/ keyboard skills
Personal/ People Development
Essential
oBe aware of own limitations & able to gain support where necessary oStrong commitment to service development & positive change oHighly developed interpersonal skills with attention to details oInfluencing skills and ability to negotiate at all levels oExperience of developing policies and procedures
Personal Attributes/ Behaviour
Essential
oAble to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults. oMust hold full and valid and driving licence and have access to a vehicle oAble to communicate effectively in written and verbal English language