Patient Scheduler/Receptionist
3 weeks ago
Job summary
We are looking for an enthusiastic and experienced Administrator/Receptionist to work in our Diagnostic Cardiology administration team based at Hammersmith Hospital.
In this role, you will undertake all administrative process relating to Diagnostic Cardiology outpatients including reception and back office tasks.
You must have excellent communication skills, organizational and customer care skills. You will have the personal qualities to deal confidently and confidentially with our patients, clinical staff and other Trust staff and health professionals. You will be flexible in your approach to supporting the service to achieve its objectives and be able to work in a team.
Due to the popularity of some positions, we reserve the right to close the vacancy early. We are committed to equal opportunities and improving the working lives of our staff. Please talk to us at interview about the flexibility you may need.
Please note this post will be a full time substantive post, based primarily at Hammersmith Hospital.
Main duties of the job
To provide reception cover, patient scheduling and administration support, working flexibly across the directorate, maintaining a high quality of service to patients, carers and other visitors
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert
Person Specification
EDUCATION
Essential
grade C or above in Maths and English or equivalent qualification.
SKILLS/ABILITIES
Essential
Organised Tact and diplomacy, helpful, willing, cheerful, flexible, kind and caring Ability to demonstrate customer care skills
EXPERIENCE
Essential
Working as part of a team-
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