Supervisor FT

2 months ago

London, United Kingdom Pepe Jeans (retail) Full time

About us

Choosing a career is like buying a pair of jeans: you want to find the right fit.

We've been making jeans for almost 50 years, and our success is because we have
the right people on our team. We look for people to join us, and enjoy an inclusive and
diverse environment where everyone has a vital role to play. We value talent and the
ability to think outside the box, which makes Pepe Jeans an exciting place to work.

If you want to join our team and grow with us, apply today.

What we offer:

Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here's what you can look forward to:

  • To work in an inspiring and dynamic team with colleagues from all over the world in a diverse and inclusive culture.
  • Uniform: Enjoy a stylish and professional uniform provided by the company.
  • Discounts: We offer a staff discount across all AWWG brands in Europe.
  • Commissions: a monthly commission system where the more you sell, the more you earn.
  • Career Growth Opportunities: Take advantage of significant opportunities for career progression and personal growth within the company, including the possibility of moving from retail to corporate roles.
  • Access to Perkbox: Gain access to Perkbox, an exclusive platform offering various perks and discounts.
  • Life assurance.

And many other benefits such as team building and engagement, cost effective commuting options, free courses on a variety of topics and fields through our platform, or exclusive invitations for our events in collaboration with our brand partners

What we are looking for:
We are looking for a Supervisor to join our Carnaby Street team. As a Supervisor you will will be committed to achieving the store's objectives through effective sales skills and customer service while promoting the brand image.

Key responsibilities

Customer service

  • Resolve customer inquiries and exceed expectations in the store.
  • Serve multiple clients using standard procedures.
  • Manage transactions at the cash register with precision and efficiency.
  • Know, understand and demonstrate an updated and complete knowledge of the product.

Sales

  • Reach personal / store sales goals taking into account the KPIs of the store.

Image of the store

  • Maintain the store according to the image of the company.
  • Keep the stock room and accessories room organised.
  • Keep stock loss to a minimum.
  • Replenish in a timely manner.

Professional behavior

  • Comply with the company's dress code.
  • Participate and contribute in informative and staff meetings.
  • Develop and maintain good working relationships with all colleagues, including line management.
  • Advise and help train other staff members.
  • Observe and work within the health and safety guidelines.
  • Be a good ambassador for the brand.

Store management

  • Open and close the store when necessary.
  • Administrative management.

Required studies:

  • Experience in the sector for 2 years minimum.
  • Training cycle.
  • Required languages:
    English, level C1

What do we expect from you?

  • Adaptability and Flexibility.
  • Results driven.
  • Negotiation and Influence.
  • Analytical thinking.
  • Team Leadership.

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