Senior Administrator
4 months ago
Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.
The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.
Find out more about NELFT careers and what makes our Trust a great place to work, in this video
Job overview
Thurrock Healthy Families 0-19 Team are pleased to offer a secondment for 12 months for a LAC Senior Administrator post.
The successful applicant will work proactively alongside Looked after Children (LAC) Nurses, administrators, and CSPA coordinators.
To work in collaboration with senior managers and colleagues across targeted Children’s Services and Universal Children’s Services.
Ensure effective channels of communication are maintained between the Children’s Nursing Teams and relevant colleagues in other organisations.
The post holder will provide support to the team by ordering supplies and supervision of staff.
Main duties of the job
To provide comprehensive administrative support to the Looked After Children Team to ensure the smooth running of the service, with an awareness of the need for absolute confidentiality always. To respond to telephone & email communication from other professionals & organisations in a timely manner. Using own initiative to ensure that all and urgent enquiries dealt with promptly and escalated where required to team members. To ensure effective and timely processing all IHA /RHA requests including escalation when required and timely follow up of any outstanding paperwork required. To ensure timely provision of IHA/RHA reports & health information to Children’s Social Care. To support in the recording of IHA/RHA performance activity on agreed EPR. To undertake regular reviews of performance data jointly with Local Authority Business Support to ensure accurate capturing of performance data on both ERP’s To effectively use Microsoft Office packages such as Outlook, Excel, Word and databases. Where appropriate, to be responsible for arranging meetings, collating agendas, referral information and taking minutes as required.
Working for our organisation
Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
High-Cost Area Supplement
This post also attracts payment for High-Cost Area Supplement of 5% (pro rata for part time staff).
Certificates of Sponsorship
Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points based system
Use of AI
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Detailed job description and main responsibilities
Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer closely to this when completing your application.
We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role, can be discussed at the interview stage.
Person specification
Qualifications
Essential criteria
NVQ level 2 or equivalent standard of literacy and numeracy NVQ level 3 in relevant subject or equivalent level of proven experience RSA text and word processing level 2
Experience
Essential criteria
working in busy office environment Working in an NHS environment Significant administrative experience creating and maintaining office systems Handling sensitive and confidential information
Desirable criteria
experience of working autonomously
Knowledge
Essential criteria
NHS priorities and issues Good working knowledge of outlook, Word, Excel, Power point update and maintain efficient administrative systems maintain confidentiality/data protection
Desirable criteria
able to use own initiative and make decisions on behalf of others able to analyse systems to improve services
Skills
Essential criteria
Advanced level IT skills establish and maintain good working relationships clear communication skills, including excellent writing, data entry and presentation skills able to work without supervision and use own initiative organise and prioritise own workload
other
Essential criteria
commitment to CPD to be able to travel efficiently throughout the TrustBenefits
We believe in bringing your authentic and best self to work, in order to deliver the best care to our patients. We are committed to supporting our employees holistically. Here is a snapshot of what is on offer at NELFT:
A long-standing and award-winning approach to equality and diversity with supportive networks for ethnic minority staff, staff with disabilities or long term/chronic conditions and LGBT staff. A commitment to supporting colleagues to achieve a work life balance, through flexible working opportunities and our effortsto support our working parents and carers. This has resulted in us being recognised as a ‘Top 10 Family Friendly Employer’ from the Working Families Charity. Proactive health and wellbeing support, including access to our employee assistance programme, staff psychological support, individual wellbeing conversations and a network of health and wellbeing ambassadors. Detailed information about our wellbeing and benefits offer can be found in this link.As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time hours or another flexible pattern.
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