Post Office Counter Clerk

7 months ago


North Hykeham, United Kingdom Lincolnshire Co-op Full time

About the role:

Working in a post office is not just about selling stamps, our branches provide a wide range of valued services to their local communities. From posting options for everything they need to send, to helping them get ready for their holidays with currency exchange and travel insurance and so much more, we’re here for our customers to help them get things done

As a Post Office Counter Clerk, you’ll be at the forefront of this valued service. Greeting your customers and making sure they receive a friendly, easy, and personalised service that they’ll remember and keep coming back for. In this role you will also: 

Build and develop sales by keeping customers informed of the latest products and services that we offer. Maximise selling opportunities to ensure that your branch exceeds its targets. Deliver the valued services that our customers expect, such as handling letters and parcels, bill payments, passport applications and car tax. Ensure any cash handling and administration duties are completed accurately and effectively whilst adhering to any security measures that may be in place.

About You

Are you an enthusiastic people person with strong communication skills and a passion for customer service? Whether you have previous experience in a post office or in customer service setting, we want to hear from you Due to the fast-paced environment within our Post Offices, you will need to be able to work under pressure in busy periods alongside your close-knit team. You’ll also need to show us: 

An approachable and friendly manner with fantastic customer service skills to serve your local community and keep them returning for more. A keen eye for detail to accurately record information whilst maintaining confidentiality. A sales-focused approach to your work, selling effectively with the desire to meet and exceed targets. So that we can provide you with the best and most necessary training for this role, there is a requirement to complete 150 hours training within the first 6 weeks of employment. So ideally, we would be looking for flexibility around this. We are happy to discuss this in more detail at interview stage.

Benefits: 

This is a great opportunity to develop your Post Office career and make a difference to the lives of our communities. In addition to working for a growing co-operative business, we offer our colleagues fantastic benefits, including:

Up to 30 days annual leave (pro-rata) including bank holidays Pension scheme (with up to 12% employer contributions) Generous colleague discount rates across our family of businesses Annual discretionary colleague bonuses to reward you for your hard work Free tea and coffee provisions for all colleagues during rest breaks at work Wellbeing initiatives and community engagement opportunities

  • North London, United Kingdom UOE Store & Post Office Full time

    UOE has been helping people to get work done since 1983 and is one of the UK’s leading, independent stationery and Post Office retail partners. We serve around 1.5 million customers every year and have plans to grow our retail store network to over 20 branches over the coming years. To do that we need fantastic people to join, learn and grow with us. We...


  • Scarborough, North Yorkshire, United Kingdom WHSmith Full time

    As a Post Office Counter Manager in our ScarboroughStore, we want you to put your stamp (pun intended) on your Post Office within a WH Smith store. Youll motivate and inspire your team of counter assistants to provide exceptional customer service, meet business goals and ensure the security of both cash and postal items. We want you and our colleagues to be...


  • North Yorkshire, United Kingdom WHSmith Full time

    As a Post Office Counter Manager in our ScarboroughStore, we want you to put your stamp (pun intended) on your Post Office within a WH Smith store. Youll motivate and inspire your team of counter assistants to provide exceptional customer service, meet business goals and ensure the security of both cash and postal items. We want you and our colleagues to be...


  • north yorkshire, United Kingdom WHSmith Full time

    As a Post Office Counter Manager in our ScarboroughStore, we want you to put your stamp (pun intended) on your Post Office within a WH Smith store. Youll motivate and inspire your team of counter assistants to provide exceptional customer service, meet business goals and ensure the security of both cash and postal items. We want you and our colleagues to be...


  • North Yorkshire, United Kingdom WHSmith Full time

    As a Post Office Counter Manager in our ScarboroughStore, we want you to put your stamp (pun intended) on your Post Office within a WH Smith store. Youll motivate and inspire your team of counter assistants to provide exceptional customer service, meet business goals and ensure the security of both cash and postal items. We want you and our colleagues to be...

  • Accounts Clerk

    3 weeks ago


    North West, United Kingdom Fawkes & Reece (North) Full time

    Accounts Clerk A regional house builder have a requirement for a Accounts Clerk to join their Finance team based in Warrignton. Accounts Clerk role Reporting to the Management Accountant you will assist in all financial functions including day to day postings of financial information. Duties include: Export and analyse all bank transactions for each...

  • IT Service Desk Agent

    6 months ago


    North East, United Kingdom Post Office Ltd Full time

    **Summary**: **Salary**: Competitive salary and package Grade: 2B Reporting Line: IT Service Desk Team Leader Contract Type: Permanent Location: Chesterfield/Hybrid **What to expect**: Here at the Post Office, we’re steeped in tradition, but we’re going places. As an IT Service Desk Agent you will join us on our journey and undertake a truly valuable...


  • North Tyneside, United Kingdom Zenith People Full time

    Temporary- North Tyneside- Posted 3 hours agoZenith People are looking to recruit a Customer Service Admin Clerk to work at its client’s site in North Tyneside. The Customer Service team are responsible for ensuring our customers receive a world class customer experience. They are the internal customer champion who ensures that customers needs are met in...


  • North Shields, United Kingdom Zenith People Full time

    Zenith People are looking to recruit a Customer Service Admin Clerk to work at its clients site in North Tyneside. The Customer Service team are responsible for ensuring our customers receive a world class customer experience. They are the internal customer champion who ensures that customers needs are met in manner that exceeds their expectations. Voice of...

  • Post Office Worker

    3 weeks ago


    North Berwick, East Lothian, United Kingdom Royal Mail Group Full time

    Proud to DeliverWe are proud to be part of the Royal Mail Group, one of the UK's leading logistics companies. As a Post Office Worker, you will play a vital role in delivering mail and parcels to our customers, ensuring timely delivery and exceptional customer service.Your day will involve sorting and dispatching mail and parcels, working efficiently and...

  • Operations clerk

    1 month ago


    Selby, North Yorkshire, United Kingdom Freight Personnel Full time

    Our client is a well-established freight forwarder with a base in North Yorkshire. Offering a worldwide freight forwarding services by air, road and sea and Warehouse and distribution from this site. With a well-established team of 15 our client is planning to continue to invest and expand the business either organically or by further acquisitions. We are...

  • Sales Ledger Clerk

    3 weeks ago


    North East, United Kingdom Getting In Limited Full time

    **Job Summary:**We are seeking an experienced Sales Ledger Clerk to join our team at JOHN N DUNN GROUP LIMITED. In this role, you will be responsible for general administrative tasks such as filing, scanning, and photocopying documents, maintaining accurate customer details and account records, data entry, and post contract applications.Key duties also...

  • Driver Post Officer

    3 weeks ago


    North Berwick, East Lothian, United Kingdom Royal Mail Group Full time

    Job DescriptionWe're looking for a skilled and motivated Driver Post Officer to join our team. As a key member of the Royal Mail Group, you will be responsible for delivering mail and packages to customers across North Berwick and surrounding areas. This is an exciting opportunity to work for a leading postal service provider and contribute to the success of...

  • Ward Clerk

    3 weeks ago


    North Tawton, United Kingdom Royal Devon And Exeter Nhs Foundation Trust Full time

    Role Summary As a key member of the Ward Clerk team, you will provide a comprehensive clerical and support service to the ward.Ward Clerks are a key component to the wards, who excel in providing efficient support to each other, the staff on the ward and the service.Communication and sharing knowledge with each other helps to improve the team's efficiency...


  • North Yorkshire, United Kingdom Navartis Full time

    **Ecological Clerk of Works (ECoW)** **Location**: York / Leeds or Nottingham **Salary**: £40,000 - £48,000 dependant on experience plus package **Summary** A fast growing Environmental Consultancy specialising in ecology, hydrology, contaminated land, construction sector support and arboricultural advice has opened up a new office in Nottingham and is...


  • North London, United Kingdom Accountancy Divisions Full time

    **About the company** **What you will be doing** Reporting into the Payroll Supervisor you will be working on: - Payroll for 600+ staff and engineers - Supporting the Payroll Supervisor in all payroll processes - Weekly and monthly timesheet payroll - Opportunities to learn and progress - Assist with filing and general administration work as and when...

  • Purchase Ledger Clerk

    6 months ago


    North Shields, United Kingdom Blair West Full time

    Blair West is supporting a growing, PE-backed wholesaler business group as they look to add a Purchase Ledger Clerk to their finance team in an office-based, permanent role. Joining an existing transactional team of 4, you will be tasked with invoice processing for a leading business within the group while also picking up other duties ad-hoc as the business...

  • Ward Clerk

    2 weeks ago


    North Tawton, United Kingdom Royal Devon And Exeter Nhs Foundation Trust Full time

    Role Summary As a ward clerk, you'll provide administrative support to the discharge hub.This includes greeting patients; updating their medical records; admitting, discharging and transferring patients on EPC, producing and sending reports, answering telephone calls, updating confidential patient data, and making sure the healthcare professionals have...

  • Admin Clerk

    6 months ago


    North East, United Kingdom Millbank Group Full time

    **Job Title** Admin Clerks - Quality **Employment Type** Contract Estimated Duration - Up to 12 months This role has been deemed inside of IR35 **Location** Hull Our is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities,...


  • Selby, North Yorkshire, United Kingdom Freight Personnel Full time

    Our client is a well-established freight forwarder with a base in North Yorkshire. Offering a worldwide freight forwarding services by air, road and sea and Warehouse and distribution from this site. With a well-established team of 15 our client is planning to continue to invest and expand the business either organically or by further acquisitions. We are...