Booking Clerk/Receptionist
2 weeks ago
Role Summary
The role of Booking Clerk/Receptionist is busy and diverse, working with all our sub-specialities within the Trauma & Orthopaedics Department. You will be working as part of a friendly team covering reception and booking clerk duties
The main duties of this role include:
Meeting and greeting patients at PEOC Reception / Fracture Clinic Answering telephones and dealing with appointment requests/queries Booking patient appointments from waiting lists, ensuring appointments are booked accurately on the system Using the NHS E-Referral Service to upload referral letters to EPIC
About the Role
For more information on the Job Description and Responsibilities please click the link below.
More detail about the role
We are looking for a personable, well organised, enthusiastic person to provide an efficient, professional administrative and clerical service to the Trauma & Orthopaedics Department within the Surgical Services Division. You will form an essential part of an extremely busy team ensuring patient appointments are booked accurately and information is updated regularly, in a timely manner. You will also need to provide effective communication to both patients and staff in order to ensure the smooth running of the service which enhances patient care. The role is both office based and patient facing therefore you will need to be flexible and adapt to the different environments.
This role is great for someone who enjoys working in a fast-paced environment, as part of a team working towards a shared goal.
Comments from some of our current team:
'The role is varied, no two days are the same which keeps it interesting. It's nice to feel like you are helping the patients and making a difference and there is always something new to learn, especially in a service that is continually evolving.'
As a team we always encourage and support personal and professional development, if this is something that interests you.
If you feel you are suited to this role, then we would be delighted to hear from you. Visits to the department are welcomed and encouraged.
Working Pattern: Monday to Friday, normal service hours are between 8am to 5pm.
Interview Date: To be confirmed
For further information please contact: Melanie Howland, Admin Line Manager /
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.
Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
About Us
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over , staff, making us the largest employer in Devon. Our core services, which we provide to more than , people, cover more than 2, square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).
Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.
Our values are at the heart of everything we do, click here to find out more
It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.
Benefits
Looking after you is important to us.
We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
If you are starting out in the NHS, you’ll start with days paid annual leave (plus bank holidays), rising to days plus bank holidays.
You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
We will work together to maintain a culture that develops and supports you and your team.
This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.
Salary is not the only financial benefit
You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:
National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work schemeThese are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.
-
Booking Clerk/Receptionist
4 weeks ago
Exeter, Devon, United Kingdom Royal Devon and Exeter NHS Foundation Trust Full timeJob SummaryWe are seeking a highly organized and communicative Booking Clerk/Receptionist to join our team at the Fertility Clinic. As a key member of our Specialist Services Division, you will provide exceptional administrative support to our multi-disciplinary team, ensuring a seamless experience for our patients.About the RoleAs a Booking...
-
Booking Clerk/Receptionist
4 weeks ago
Exeter, Devon, United Kingdom Royal Devon and Exeter NHS Foundation Trust Full timeJob SummaryWe are seeking a highly organized and communicative Booking Clerk/Receptionist to join our team at the Fertility Clinic. As a key member of our Specialist Services Division, you will provide exceptional administrative support to our multi-disciplinary team, ensuring a seamless experience for our patients.About the RoleAs a Booking...
-
Booking Clerk/Receptionist
3 weeks ago
Exeter, Devon, United Kingdom Royal Devon and Exeter NHS Foundation Trust Full timeJob SummaryWe are seeking a highly organized and communicative Booking Clerk/Receptionist to join our team at the Fertility Clinic. As a key member of our Specialist Services Division, you will provide exceptional administrative support to our multi-disciplinary team, ensuring a seamless experience for our patients.About the RoleAs a Booking...
-
Booking Clerk/Receptionist
3 weeks ago
Exeter, Devon, United Kingdom Royal Devon and Exeter NHS Foundation Trust Full timeJob SummaryWe are seeking a highly organized and communicative Booking Clerk/Receptionist to join our team at the Fertility Clinic. As a key member of our Specialist Services Division, you will provide exceptional administrative support to our multi-disciplinary team, ensuring a seamless experience for our patients.About the RoleAs a Booking...
-
Booking Clerk/receptionist
5 months ago
Exeter, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full timeFor more information on the Job Description and Responsibilities please click the link below. More detail about the role Are you interested in joining a friendly and busy Cardiology team? We are looking for a full time Booking Clerk/Receptionist to join our service based at the Royal Devon and Exeter Hospital, Wonford. We are looking for an enthusiastic and...
-
Booking Clerk/Receptionist
4 weeks ago
Exeter, Devon, United Kingdom Royal Devon and Exeter NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Booking Clerk/Receptionist to join our team at the Royal Devon and Exeter NHS Foundation Trust. As a key member of our administrative team, you will be responsible for providing a professional, efficient, and effective reception and appointment booking service to patients and visitors.Key...
-
Booking Clerk/receptionist
5 months ago
Exeter, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full timefor more information on the Job Description and Responsibilities please click the link below. More detail about the role An opportunity has arisen for a motivated individual to work within the Child & Women's Health Division as a Booking Clerk/Receptionist in the Centre for Women's Health. You will be dealing with members of the public and linking in with...
-
Booking Clerk/receptionist
5 months ago
Exeter, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full timeFor more information on the Job Description and Responsibilities please click the link below. More detail about the role This role is fast paced, working in a busy team within Ophthalmology. You will be working as part of a team alternating between working on reception and the booking office, answering telephones and dealing with patient appointments and...
-
Booking Clerk/receptionist
5 months ago
Exeter, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full timeFor more information on the Job Description and Responsibilities please click the link below. More detail about the role: An exciting opportunity has arisen within the Specialist Services Division for a Booking Clerk/Receptionist at the Fertility Clinic (Fertility Exeter) based at Heavitree Hospital. This role would suit someone with excellent interpersonal...
-
Booking Clerk/receptionist
5 months ago
Exeter, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full timeFor more information on the Job Description and Responsibilities please click the link below. More detail about the role An opportunity has arisen for a motivated individual to work within the Child & Womens Health Division as Booking Clerk/Receptionist in the Centre for Women's Health, Clinic Area 1. You will be dealing with members of the public and...
-
Booking Clerk/Receptionist
4 weeks ago
Exeter, United Kingdom Royal Devon and Exeter NHS Foundation Trust Full timeRole Summary An exciting opportunity has arisen within the Specialist Services Division for a Part-Time Booking Clerk/Receptionist at the Fertility Clinic (Fertility Exeter) based at Heavitree Hospital. This role would suit someone returning to work, with excellent interpersonal skills, communicating with patients and supporting a multi-disciplinary...
-
Booking Clerk/receptionist
4 months ago
Exeter, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full timeFor more information on the Job Description and Responsibilities please click the link below. More detail about the role: Are you interested in a career in the NHS but not sure where to start? Are you an enthusiastic, well organised person with a passion for good customer service? If so, this could be the role for you! We are looking for a personable, well...
-
Booking Clerk
4 months ago
Exeter, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full timeFor more information on the Job Description and Responsibilities please click the link below. More detail about the role: We are looking to recruit a Booking Clerk within our Central Outpatient Booking Office based at Osprey House, Sowton, Exeter. This is an exciting opportunity for a committed and motivated individual, with strong administrative skills, to...
-
Ward Clerk
1 week ago
Exeter, Devon, United Kingdom Royal Devon and Exeter NHS Foundation Trust Full timeAbout the RoleWe are seeking a motivated and flexible individual to join our team as a peripatetic ward clerk. This challenging role will provide administrative support across our busy wards, including Bramble Children's ward and Wynard Gynaecology Ward.As a peripatetic ward clerk, you will be responsible for providing administrative, clerical, and...
-
Receptionist/Ward Clerk
1 week ago
Exeter, United Kingdom Royal Devon and Exeter NHS Foundation Trust Full timeRole Summary We are looking for an enthusiastic and motivated Welcome Clerk (Receptionist/Ward Clerk) to work in the Macleod Diabetes and Endocrine Centre. MDEC provides an outpatient service for patients across the Eastern and Northern region of Devon and you will play a key role in enhancing our patients experience both before and after their...
-
Booking Clerk/receptionist
5 months ago
Exeter, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full timeYou need to be able to work with a Multidisciplinary team and have the ability to use your own initiative and be able to prioritise your workload to meet the changing needs of the Department. It is essential that you have the ability to deal with patients calmly, sensitively and efficiently both on the telephone and in person. You will need excellent...
-
Booking Clerk/receptionist
4 months ago
Exeter, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full timeYou need to be able to work with a Multidisciplinary team and have the ability to use your own initiative and be able to prioritise your workload to meet the changing needs of the Department. It is essential that you have the ability to deal with patients calmly, sensitively and efficiently both on the telephone and in person. You will need excellent...
-
Booking Clerk/receptionist
4 months ago
Exeter, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full timeYou need to be able to work with a Multidisciplinary team and have the ability to use your own initiative and be able to prioritise your workload to meet the changing needs of the Department. It is essential that you have the ability to deal with patients calmly, sensitively and efficiently both on the telephone and in person. You will need excellent...
-
Hotel Receptionist
5 months ago
Exeter, United Kingdom The Devon Hotel Full time**Receptionist** **Location: Exeter EX2 8XU** **Salary**: £22,240.00 **Hotel: The Devon Hotel** **Deadline to apply: 17/2/24** **Hours per week: 37.5** As a Hotel Receptionist you will be responsible for recording and monitoring all hotel bookings, ensuring exceptional customer service as well as answering internal and external phone calls. Work for...
-
Hotel Receptionist
4 months ago
Exeter, United Kingdom The Devon Hotel Full time**Receptionist** **Location: Exeter EX2 8XU** **Salary**: £22,240 per annum **Hotel: The Devon Hotel** **Deadline to apply: 30/4/24** **Hours per week: 37.5** As a Hotel Receptionist you will be responsible for recording and monitoring all hotel bookings, ensuring exceptional customer service as well as answering internal and external phone calls....