Residential Manager

3 months ago

London, United Kingdom British Land Full time

­Job title: Residential Manager
Department: Management Surveying

LOCATION: MARBLE ARCH, LONDON

REPORTING TO: SENIOR RESIDENTIAL MANAGER

TYPE OF CONTRACT: PERMANENT

PLACES, PEOPLE, PREFER

Our purpose is to create and manage outstanding places which deliver positive outcomes for all our stakeholders on a long term, sustainable basis.

We are a FTSE 100 business with a strong balance sheet and over £13bn of assets under management. But with just 600 employees you’re given the ability to make a big impact and elevate your career quickly.

Our diverse, passionate team of experts works on some of the most ambitious, innovative, and sustainable projects in the country – from our high-quality campuses across central London, to some of the top retail schemes in the UK – providing a rewarding career journey where you can shape how you grow.


We believe in shared success and enabling people to be themselves. If you want to feel listened to and understood in an environment where your opinions count and bright ideas are encouraged, you’ve come to the right place

In our recent engagement survey 93% of our employees stated they were proud to work for British Land

THE ROLE

As a Residential Manager within the Property Management - Surveying team you will be responsible for designated properties and tasks across our residential portfolio as reasonably requested and undertaking all tasks proactively and diligently.

Tasks to include managing residential agents, overseeing the co-ordination/review of property reports, maintaining accurate records, liaising professionally with all occupiers, consultants and overseeing the management of rents/arrears, rates, insurance, service charges, landlord works/costs and supporting on all L&T matters. This is a new role to support our growing residential portfolio.

WHAT YOU’LL DO

Co – ordinating and preparing management reports, maintaining tenancy schedules and other reporting requirements as may arise from time to time. Ensuring property management systems and property records are maintained and accurate. Managing residential agents Inspecting properties, overseeing defects, residential refurbishment programmes and implementation of Landlord works. Dealing with AST renewals and assignment of apartments. Overseeing the payment of utilities and rates and other non-recoverable costs. Managing arrears and payments due - supporting accounting colleagues as appropriate. Assisting as required with service charge budgets approvals and reconciliations. Overseeing preparation and works associated with EPC’s. Managing processes associated with the property management functions. Ensuring compliance with BL policies and best practices. Providing any reasonably requested support to other retail team members, particularly in relation to holiday cover and ad-hoc tasks that may arise from time to time.

ABOUT YOU

Skills:

Highly customer focused. Excellent organisational, written, and verbal communication skills. Able to self-manage and prioritise own workload, but ready to ask colleagues for advice or support tackling new or different areas. Able to accept and act on feedback. Flexibility – able to deal with different levels of workload. Ability to take initiative and make suggestions for improvement. Good IT Skills – Word Excel, PowerPoint. Numerate with business acumen.

Experience:

Previous experience in residential block and AST property management is essential. Previous experience in managing mixed use developments. Experience interpreting leases would be an advantage. Experience in dealing with service charges. Understanding of rating and utilities and dealing with suppliers

OUR SHARED VALUES
Our values are what we stand for at British Land, they’re not just a label on the door; they connect us every day to our vision, purpose, and strategy. They help us to promote an inclusive, positive, and collaborative culture. You can read more on our .

Bring your whole self

Listen & Understand

Smarter together

Build for the future

Deliver at pace

Our People – Just ask anyone why they love working here and they will tell you it’s the people. They’re highly talented, passionate, and collaborative We thank our people with rewards that feel rewarding; you can review our market leading benefits .

OUR RECRUITMENT PROCESS

If you enjoy bringing your whole self to work, share our values and are excited about our purpose we’d love to hear from you We are committed to providing an accessible and inclusive process learn more about our selection process

  • Deputy Manager

    1 month ago

    London, United Kingdom SuperCare Residential Full time

    SuperCare is looking for a skilled and experienced Deputy Manager to lead the operations of a new residential children's home in South Norwood. In this role, you'll work closely with the Registered Manager to oversee the existing staff and resources, ensure the safety and well-being of young people, and meet the service's goals. Your duties will include...

  • Team Leader

    4 days ago

    London, Greater London, United Kingdom SuperCare Residential Full time

    Job DescriptionJob Title: Team Leader - Residential Operations ManagerJob Summary:SuperCare Residential is seeking an experienced and adaptable Team Leader to manage operations at one of our residential children's homes. The successful candidate will be responsible for leading shifts, formulating support plans for young people, and fostering their overall...

  • Team Leader

    4 days ago

    London, Greater London, United Kingdom SuperCare Residential Full time

    Job DescriptionJob Title: Team Leader - Residential Operations ManagerJob Summary:SuperCare Residential is seeking an experienced and adaptable Team Leader to manage operations at one of our residential children's homes. The successful candidate will be responsible for leading shifts, formulating support plans for young people, and fostering their overall...

  • Team Leader

    4 days ago

    London, Greater London, United Kingdom SuperCare Residential Full time

    Job DescriptionJob Title: Team Leader - Residential Operations ManagerJob Summary:SuperCare Residential is seeking an experienced and adaptable Team Leader to manage operations at a new residential children's home. The successful candidate will be responsible for leading shifts, formulating support plans for young people, and fostering their overall welfare...

  • Team Leader

    4 days ago

    London, Greater London, United Kingdom SuperCare Residential Full time

    Job DescriptionJob Title: Team Leader - Residential Operations ManagerJob Summary:SuperCare Residential is seeking an experienced and adaptable Team Leader to manage operations at a new residential children's home. The successful candidate will be responsible for leading shifts, formulating support plans for young people, and fostering their overall welfare...

  • Team Leader

    2 weeks ago

    London, Greater London, United Kingdom SuperCare Residential Full time

    Job DescriptionJob Title: Team Leader - Residential Operations ManagerJob Summary:SuperCare Residential is seeking an experienced and adaptable Team Leader to manage operations at a new residential children's home. The successful candidate will be responsible for leading shifts, formulating support plans for young people, and fostering their overall welfare...

  • Residential Construction Cost Estimator

    3 weeks ago

    London, United Kingdom 4 You Residential Full time

    Company Overview4 You Residential specializes in high-end residential construction in London. With nearly two decades of expertise in both residential and commercial renovations, we provide a full spectrum of construction services, from initial design through to project completion. Our dedicated team of construction managers, quantity surveyors, builders,...

  • Residential Night Concierge

    3 months ago

    South West London, United Kingdom Residential Living Recruitment Full time

    Residential Living Recruitment are looking for a Residential Night Concierge to join a luxury residential development. You will be experienced in working night shifts, have health and safety knowledge and excellent communication skills. **Salary**:£24,000 - £26,000 per annum **Job type**:Permanent **Shift pattern**: 4 Nights on 4 Nights off **Shift...

  • Residential Security Officer

    3 months ago

    London, United Kingdom Residential Living Recruitment Full time

    Join an established and market-leading property management company as a Night Security Officer for a luxury residential development in Central/East London. This individual will take responsibility for maintaining a secure and comfortable environment whilst delivering first-class customer service to residents and their guests. **Role : Night Security Officer...

  • Children's Residential Care Worker

    3 months ago

    London, United Kingdom JTA Residential Care Full time

    **Job description** **Residential Care Worker - East London** **JTA Residential Care are looking for the best Residential Care Workers to join our children’s home in East London. We strive to encourage and motivate children and young people to develop and enhance life skills. We participate in a range of leisure activities, educational interests and...

  • Night Concierge

    3 months ago

    South West London, United Kingdom Residential Living Recruitment Full time

    Residential Living Recruitment are looking for a Night Concierge to join a luxury residential development. You will be experienced in working night shifts, have health and safety knowledge and excellent communication skills. **Salary**:£24,000 - £26,000 per annum + Bonus **Job type**:Permanent **Shift pattern**: 4 Nights on 4 Nights off **Shift...

  • Night Concierge

    3 months ago

    South West London, United Kingdom Residential Living Recruitment Full time

    Residential Living Recruitment are looking for a Night Concierge to join a luxury residential development. You will be experienced in working night shifts, have health and safety knowledge and excellent communication skills. **Salary**:£24,000 - £26,000 per annum + Bonus **Job type**:Permanent **Shift pattern**: 4 Nights on 4 Nights off **Shift...

  • Residential Support Woker

    3 months ago

    London, United Kingdom Unity Residential Care Ltd Full time

    Are you driven by a passion for making a positive impact in the lives of young people aged between 11 and 18? We have an incredible opportunity awaiting you, whether you possess experience in the field as a Residential Support/Youth Worker, or if you're someone seeking to embark on a rewarding career in residential care. Within our children's home, we are...

  • Residential Support Woker

    3 months ago

    London, United Kingdom Unity Residential Care Ltd Full time

    Are you driven by a passion for making a positive impact in the lives of young people aged between 11 and 18? We have an incredible opportunity awaiting you, whether you possess experience in the field as a Residential Support/Youth Worker, or if you're someone seeking to embark on a rewarding career in residential care. Within our children's home, we are...

  • Residential Support Woker

    1 month ago

    London, United Kingdom Unity Residential Care Ltd Full time

    Are you driven by a passion for making a positive impact in the lives of young people aged between 11 and 18? We have an incredible opportunity awaiting you, whether you possess experience in the field as a Residential Support/Youth Worker, or if you're someone seeking to embark on a rewarding career in residential care.Within our children's home, we are...

  • Children's Residential Care

    3 months ago

    London, United Kingdom JTA Residential Care Full time

    **Job description** **Residential Care Worker / Team Leader** **JTA Residential Care are looking for the best Residential Team Leaders to join our children’s home in East London. We strive to encourage and motivate children, young people and young adults to develop and enhance life skills. We participate in a range of leisure activities, educational...

  • Deputy Operations Manager

    14 hours ago

    London, Greater London, United Kingdom SuperCare Residential Full time

    Job Summary:SuperCare Residential is seeking a highly skilled and experienced Deputy Manager to lead the operations of a new residential children's home. As a key member of the management team, you will work closely with the Registered Manager to oversee the existing staff and resources, ensuring the safety and well-being of young people in our care.Main...

  • Deputy Operations Manager

    17 hours ago

    London, Greater London, United Kingdom SuperCare Residential Full time

    Job Summary:SuperCare Residential is seeking a highly skilled and experienced Deputy Manager to lead the operations of a new residential children's home. As a key member of the management team, you will work closely with the Registered Manager to oversee the existing staff and resources, ensuring the safety and well-being of young people in our care.Main...

  • Children's Residential Support Worker

    3 months ago

    East London, United Kingdom Raise House Residential Children's Home Full time

    **Children's Residential Support Worker** **£12.95 per hour** **East London** Raise House Residential Children’s Home is a special place, rated ‘Good’ by Ofsted, we are truly young people focussed, supporting and nurturing up to 3 young people with emotional and behavioural difficulties, to grow, develop and flourish. We are currently looking for...

  • Deputy Operations Manager

    5 days ago

    London, Greater London, United Kingdom SuperCare Residential Full time

    Job Summary:SuperCare Residential is seeking a highly skilled and experienced Deputy Manager to lead the operations of a new residential children's home in South Norwood. As a key member of our team, you will work closely with the Registered Manager to oversee the existing staff and resources, ensuring the safety and well-being of young people and meeting...