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Triage and Early Interventions Officer
3 weeks ago
Triage and Early Interventions Officer
We have an exciting opportunity for a Triage and Early Interventions Officer (DASS Helpline) to join the Domestic Abuse Specialist Service in Brighton & Hove. This role is full time working 37.5 hours per week and is offered on a hybrid basis working between home and our office in Brighton.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on trauma-informed support and care?
If yes, then we’d love to hear from you…
County/Borough Brighton and Hove Office location Brighton Office Full time/Part time Full time Hours per week 37.5 Work schedule Monday to Friday, 9.00am - 5.00pm Basic Salary £23,970.00 per annum Contract type Fixed Term DBS required? Yes End date (if fixed term) 31/03/2025 Police vetting required? No Closing Date 08/07/2024 Ref No 5645 Documents(PDF, 585.24kb)
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your Birthday Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Ongoing training & support with opportunities for career development & progressionAbout the role:
This hybrid role is based in Brighton & Hove. Applicants will need to be able to meet with staff where required, and to attend the Brighton office for team meetings, training sessions and other requirements as they arise. There is a mandatory office attendance requirement with a minimum of 1 day a week.
The role will involve:
Making initial contact assessing and providing information to victims/survivors of domestic abuse Providing any immediate safety and support needs for the victims/and their children(s) including safeguarding when required. Providing administrative support to our wider team to support them in the delivery of advocacy to victims/survivors of mainly domestic abuse. Liaising with the police and other agencies to ensure all relevant information is collected including safe contact numbers and consent from victims/survivors. Gathering feedback from service users and collating this into monthly reports and contributing to monitoring information for the service. Participating in regular supervisions and reviews.You will need to:
Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children. Understand the myths, facts and misconceptions about domestic abuse. Understand Safeguarding issues, and the legal responsibilities surrounding these issues. Understand the needs of victims/survivors of domestic abuse. Understand the effects of trauma and the importance of trauma informed practice. Have a good understanding of the Criminal Justice System. Have strong crisis management skills and the ability to deal with stressful and difficult situations. Have excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals. Demonstrate the ability to use IT applications competently including, Microsoft Word, Excel etc. and Case Management systems in order to keep accurate records and monitoring your performance.-
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