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Account Director

3 months ago

London, United Kingdom Taylor Higson Full time

Account Director - Retail Point of Sale
Circa £55,000 + travel
Hybrid (Central London)

 

We are seeking a highly motivated and experienced POS Account Director to work with and support a client within the high-end beauty industry. The ideal candidate will have a strong client facing background in POS, creative, sales, client relationship management, and strategic planning. This role involves overseeing the account, ensuring the successful delivery of retail POS solutions, new product launches and seasonal campaigns.

 

Reporting directly to the Client Services Director, your responsibilities will include:

  • Client Relationship Management: Build, maintain and deliver strong, long-lasting client relationships. 
  • Account Oversight: Oversee a key beauty client, ensuring client satisfaction and retention. Ensure briefs are delivered to production teams, clearly, on time and with commercial clarity.
  • Strategic Planning: Develop and implement strategies to grow existing accounts and acquire new business.
  • Team Leadership: Lead and mentor a team of account managers at various levels.
  • Sales and Revenue Growth: Identify opportunities for upselling and cross-selling within existing accounts.
  • Project Management: Ensure timely and successful delivery of solutions according to client needs and objectives.
  • Reporting: Prepare regular reports on account status and key metrics. Lead and deliver business review meetings with your client.
  • Issue Resolution: Address and resolve client issues and complaints promptly and effectively.

 

Qualifications/Experience Needed:

  • Experience: Minimum of 7-10 years in account management, with a focus on POS
  • Skills: Strong leadership, communication, and negotiation skills. Proficiency in CRM software and Microsoft Office Suite.
  • Attributes: Highly organised, detail-oriented, and able to manage multiple projects simultaneously.
  • Communication: Articulate, clear and precise communication both written and spoken is a must

 

It would be highly advantageous if you had prior experience of managing clients within the beauty industry, other categories will be considered if you have an excellent understanding and strong background of creative and printed POS.

Please note: this is a hybrid role, you MUST be in a position to travel to central London 2/3 days a week.

 

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