Breakdown Controller

2 months ago


Elland, United Kingdom Kemp Recruitment Full time
Position:                Breakdown Controller
Location:               Halifax
Salary:                   £25,000
Shift:                      Monday-Friday 
Hours:                    38.75 hrs
Contract:               Permanent position
Benefits:                Pension: 6% employer, 5% employee ,25 days holiday (plus statutory), Death in service 3x annual salary, Company sick pay scheme 

Duties of the Breakdown Controller

• To take inbound calls from customers and deal with vehicle faults and breakdown / repair requests within the UK.
• Liaise with internal Mobile Service Engineers / third party repairers or assign to the following day, ensuring the customer is kept updated at all times.
• The breakdown controller will action customer repair and breakdown requests in a timely and cost effective manner.
• Effectively liaise with customers regarding enquiries.
• Manage customer calls/emails and log repair notifications.
• Allocate appropriate Field Service Engineer response to meet customer requirements.
• Proactively liaise with customers to updated on the reported job progress.
• Ensure maximum utilisation of Field Service Engineering resource according to capacity and geographical location.
• Ensure that all field service vehicle parts sales are recorded accurately and promptly.

Required skills for the Breakdown Controller

• Experience gained in a similar breakdown controller role ideally within the commercial vehicle sector

  • Knowledge of the HGV sector

    If this Breakdown Controller role is of interest please apply to this advert with an updated copy of your CV

INDPB

''
  • Breakdown Coordinator

    3 weeks ago


    Elland, Calderdale, United Kingdom Kemp Recruitment Full time

    Job Description: As a Breakdown Controller with Kemp Recruitment, you will be responsible for resolving vehicle faults and breakdowns in a timely and cost-effective manner. Duties: • Take inbound calls from customers and deal with vehicle faults and breakdown / repair requests within the UK.• Liaise with internal Mobile Service Engineers / third party...


  • Elland, Calderdale, United Kingdom Kemp Recruitment Full time

    At Kemp Recruitment, we are seeking a skilled Breakdown Controller to join our team.The ideal candidate will have experience gained in a similar breakdown controller role, preferably within the commercial vehicle sector.Key responsibilities include:Liaising with internal Mobile Service Engineers and third-party repairers to ensure timely and cost-effective...


  • Elland, United Kingdom Terberg DTS Full time

    Will you become part of our global family? **About Terberg DTS** Originally founded as Distribution Tractor Services in 1998, Terberg DTS (UK) Ltd is a UK subsidiary of the Royal Terberg Group. We are the market leading supplier of specialist vehicles, equipment and support to the UK logistics, distribution, port, industrial, aviation and fire and...

  • Contracts Controller

    6 months ago


    Elland, United Kingdom Terberg DTS Full time

    Will you become part of our global family? **About Terberg DTS** Originally founded as Distribution Tractor Services in 1998, Terberg DTS (UK) Ltd is a UK subsidiary of the Royal Terberg Group. We are the market leading supplier of specialist vehicles, equipment and support to the UK logistics, distribution, port, industrial, aviation and fire and...


  • Elland, United Kingdom Terberg DTS Full time

    **About Terberg DTS** Will you become part of our global family? Originally founded as Distribution Tractor Services in 1998, Terberg DTS (UK) Ltd is a UK subsidiary of the Royal Terberg Group. We are the market leading supplier of specialist vehicles, equipment and support to the UK logistics, distribution, port, industrial, aviation and fire and...


  • Elland, Calderdale, United Kingdom JLA Group Full time

    Key Tasks and ResponsibilitiesThis is a critical role that involves managing a portfolio of customers, prioritizing daily tasks to deliver on customer service and financial targets, working with the accounts payable team to keep customer ledgers up-to-date, and collaborating with internal teams to drive customer success and negotiate payments.Debt Management...


  • Elland, Calderdale, United Kingdom JLA Group Full time

    About our businessJLA Group is a mission-critical infrastructure solutions business providing services in Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. Our company offers an end-to-end, on-premise, machine supply and breakdown service proposition under the name Total Care, as well as additional products and services.Role...

  • Sales Administrator

    1 month ago


    Elland Lower Edge, United Kingdom CV-Library Full time

    Are you an experienced Sales Administrator living within a commutable distance of Halifax West Yorkshire? Have you experience working in the Automotive Sector? Working for a Car Dealership, Truck Dealership or Fleet Management company? Looking for a Monday to Friday vibrant office-based environment? If so, this is definitely an opportunity you...

  • Sales Administrator

    3 days ago


    Elland Lower Edge, United Kingdom Kautec Recruitment Full time

    Are you an experienced Sales Administrator living within a commutable distance of Halifax West Yorkshire? Have you experience working in the Automotive Sector? Working for a Car Dealership, Truck Dealership or Fleet Management company? Looking for a Monday to Friday vibrant office-based environment? If so, this is definitely an opportunity you won’t...

  • Hr Administrator

    1 month ago


    Elland Lower Edge, United Kingdom CV-Library Full time

    Are you an experienced HR Administrator living within a commutable distance of Halifax West Yorkshire? Qualified to CiPD Level 3? Looking for a Monday to Friday vibrant office-based environment? If so, this is definitely an opportunity you won’t want to miss out on. The HR Administrator role: To provide proactive HR Administration support in line...

  • Sales Administrator

    3 weeks ago


    Elland Lower Edge, United Kingdom Kautec Recruitment Full time

    Are you an experienced Sales Administrator living within a commutable distance of Halifax West Yorkshire?Have you experience working in the Automotive Sector?Working for a Car Dealership, Truck Dealership or Fleet Management company?Looking for a Monday to Friday vibrant office-based environment?If so, this is definitely an opportunity you won’t want to...

  • Hr Advisor

    1 month ago


    Elland Lower Edge, United Kingdom CV-Library Full time

    Are you an experienced HR Advisor living within a commutable distance of Halifax West Yorkshire? Qualified to CiPD Level 5? Looking for a Monday to Friday vibrant office-based environment? If so, this is definitely an opportunity you won’t want to miss out on. The HR Advisor role: To contribute to the overall success and delivery of the HR...

  • Hr Advisor

    2 weeks ago


    Elland Lower Edge, United Kingdom Kautec Recruitment Full time

    Are you an experienced HR Advisor living within a commutable distance of Halifax West Yorkshire? Qualified to CiPD Level 5? Looking for a Monday to Friday vibrant office-based environment? If so, this is definitely an opportunity you won’t want to miss out on. The HR Advisor role: To contribute to the overall success and delivery of the HR objectives;...

  • Hr Administrator

    4 weeks ago


    Elland Lower Edge, United Kingdom Kautec Recruitment Full time

    Are you an experienced HR Administrator living within a commutable distance of Halifax West Yorkshire?Qualified to CiPD Level 3?Looking for a Monday to Friday vibrant office-based environment?If so, this is definitely an opportunity you won’t want to miss out on.The HR Administrator role:To provide proactive HR Administration support in line with company...

  • Hr Advisor

    4 weeks ago


    Elland Lower Edge, United Kingdom Kautec Recruitment Full time

    Are you an experienced HR Advisor living within a commutable distance of Halifax West Yorkshire?Qualified to CiPD Level 5?Looking for a Monday to Friday vibrant office-based environment?If so, this is definitely an opportunity you won’t want to miss out on.The HR Advisor role:To contribute to the overall success and delivery of the HR objectives;...